Gaza conflict sends ripples through MENA soft power landscape

The findings of the report published annually by Brand Finance were discussed by soft-power experts, researchers and government delegates at the Queen Elizabeth II Centre in London on Thursday. (AFP/File)
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Updated 03 March 2024
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Gaza conflict sends ripples through MENA soft power landscape

  • Saudi Arabia rose to 18th place in this year’s Brand Finance ranking, while Israel’s perception declined, possibly due to the ongoing conflict
  • This year’s survey encompassed all UN member states, assessing nations’ presence, reputation, and global impact

LONDON: The latest findings from Brand Finance’s Global Soft Power Index, one of the world’s leading brand evaluation consultancies, unveiled key shifts in the global soft power landscape, reflecting the intricate dynamics of the regional context.

While Saudi Arabia, the UAE, and Qatar have solidified their positions, attention has turned to Israel’s ranking decline and the repercussions of the Gaza conflict.

Israel experienced a noticeable decline in its soft power standing, a trend exacerbated by the recent conflict in Gaza.

“As the Anholt Nation Brands Index has shown since 2005, public opinion does not tolerate conflict,” Simon Anholt, policy advisor, author and one of the world’s leading authorities on national image, told Arab News.

“Conflict harms the images of all parties involved, whether perceived as aggressor or victim, and the effect lingers. Current events in Gaza will likely harm the images of both Israel and Palestine for years to come (even though Palestine does not feature in the index), reducing their ability to attract trade, talent, tourists and investment.”

However, Brand Finance CEO David Haigh highlighted that the full impact of the war on Israel’s performance in this year’s index remains unclear.

“Overall, Israel has dropped fairly obviously, but (since the completion of the survey), things have become a lot worse not only in what Israel is doing, but also the reaction globally,” Haigh told Arab News, suggesting that the true impact may be seen in next year’s report.

He emphasized a shift in global sentiment against Israel, both in the short and long term, requiring “substantial” and “real” changes for image improvement.

“If you don’t do that, whatever you’re doing is just propaganda,” he added.

The survey, which offers “a comprehensive evaluation of nations’ presence, reputation, and global impact” deriving from a range of metrics, was conducted between mid-September and early November, showing a split in results before and after the war.

These metrics encompass familiarity, influence, reputation, and perception. Perception is based on eight pillars: business and trade, governance, international relations, culture and heritage, media and communication, education and science, people and values, and sustainable future. 

Soft power, a concept coined by political scientist Joseph Nye in the 1990s, denotes a nation’s ability to achieve desired outcomes through persuasion rather than coercion or financial incentives. It emphasizes appealing to countries instead of coercing them, in contrast to the traditional reliance on military and economic power.

According to the latest edition of the report, the UAE, Saudi Arabia, and Qatar have surged ahead in the rankings of the most influential soft power nations, outpacing other countries worldwide.

“Nations such as the Emirates, Saudi Arabia, and Qatar have not only ascended in the ranks of global perception but are weaving the fabric of their generous hospitality, innovative achievements, and peace-building initiatives into the tapestry of international diplomacy,” Haigh said, noting how this continued investment could signal the “dawn of a new era, where dialogue and collaboration are the cornerstones of the global order.”

Benefiting from robust oil demand and substantial investments in sports and tourism, the Kingdom achieved a score of 56 out of 100 index points, marking a 4.7-point increase from the previous year and surpassing Denmark.

Similarly, the UAE and Qatar have seen their scores rise due to their resilient economies and the successful hosting of high-profile events like Expo 2020 and COP28 in Dubai and the 2022 FIFA World Cup in Qatar.

The UAE also received a 10/10 score for “Strong and stable economy,” ranking first in that category, and scored highly for “Future growth potential” and “Generosity.”

Haigh said: “Saudi Arabia is very similar. Both have been investing heavily.” He emphasized how despite economic and political challenges, these factors have emerged as key drivers of both “Reputation” and “Influence.”

However, he pointed out that Gulf countries still have room for improvement in the aspect of “Familiarity,” an area where the entire region has historically lagged behind, and “Friendly people,” an aspect that the Brand Finance CEO attributes to high costs associated with visiting these countries and, thus, not being able to interact directly with their cultures.

“Although increasing numbers of people are going there on holidays, the exposure to the actual Emiratis (and Gulf populations at large) is quite low,” Haigh said, arguing that regular interactions are essential for people around the globe to understand “whether you’re friendly or not.”

The findings of the report published annually by Brand Finance were discussed by soft-power experts, researchers and government delegates at the Queen Elizabeth II Centre in London on Thursday.

This year’s survey involved 170,000 respondents worldwide and an expanded ranking covering all 193 UN member states.

On a global scale, the US and the UK lead as the most influential soft power nations, with China ranking third, surpassing Japan and Germany, which hold the fourth and fifth positions, respectively.

Speaking to Arab News, Courtney Fingar, FDI consultant, journalist, and commentator on international investment trends, also addressed the potential economic implications of the Gaza conflict spreading beyond current borders.

“The war spilling (over) and escalating beyond the current borders is not good news for anyone in the region, but (also) not for the world.”

Recognizing the improved resilience of Gulf markets due to diversification efforts, Fingar cautioned against volatility risks, highlighting investors’ prioritization of security, a trend corroborated by the report.

She observed that the challenge for Gulf economies lies in “translating that attention and that energy into tangible investments,” Fingar said.

Saudi Arabia, alongside other nations, has prioritized economic diversification as a cornerstone of its Vision 2030. Central to this vision is the Kingdom’s effort to attract investment across various sectors, notably sports and tourism.

Florian Kaefer, founder and editor of The Place Brand Observer, a platform focusing on country brand reputation, emphasized Saudi Arabia’s significant strides in rebranding itself as a sustainable tourist destination.

Citing projects like Red Sea Global and AlUla, Kaefer highlighted the Kingdom’s shift toward a narrative imbued with purpose.

“Tourism, if it’s done well, like in terms of regenerative development — an approach that focuses on supporting local communities and creating positive relationships that will benefit society and the environment — has the potential to emphasize the power of a country,” he remarked.

Kaefer pointed out the transformative impact of high-profile events like the World Expo, to be hosted by Riyadh in 2030, in reshaping perceptions and benefiting countries striving to establish themselves as hubs of sustainability and regeneration.

“The image of Dubai has changed over the last 10 years quite a bit. I think Saudi Arabia is going to follow that path, which is smart regenerative development, sustainability,” Kaefer noted, underscoring the importance for the Kingdom to “stay true” to its promises of regeneration and sustainability, as this will enhance its reception and popularity both globally and domestically.

Apart from the UAE, Saudi Arabia, Qatar, and Israel, this year’s Global Soft Power Index also involved 14 other Middle East and North African nations.

Kuwait, Egypt, and Oman secured ranks 37, 39, and 49, respectively, followed closely by Morocco at 50, Bahrain at 51, and Iran at 62. Jordan, Algeria, Tunisia, and Lebanon followed suit, securing ranks 63, 73, 77, and 91, respectively.

Iraq made a notable return to the top 100, securing the 99th position, while new entries like Syria (129th), Libya (139th), and Yemen (149th) also made their debut in the index.


Police disperse pro-Palestinian protests at Microsoft HQ in Washington

Updated 17 sec ago
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Police disperse pro-Palestinian protests at Microsoft HQ in Washington

  • No Azure for Apartheid group occupied Microsoft’s East Campus in Redmond, demanding the company end its ties with Israel.
  • Microsoft is accused of complicity in war crimes in Gaza and the West Bank

WASHINGTON: Police dismantled a protest encampment set up by current and former Microsoft employees at the tech giant’s headquarters in Redmond, Washington, over the company’s cloud services being used by the Israeli military for surveillance operations against Palestinians.

Members of the worker-led campaign group, No Azure for Apartheid, occupied Microsoft’s East Campus in Redmond on Tuesday, demanding the company end its ties with Israel. The group accused Microsoft of complicity in war crimes in Gaza and the West Bank through its support of Israeli military and intelligence operations.

“In establishing the Liberated Zone, we are liberating our workplace and reclaiming our labor by refusing to do any work that could contribute to genocide and other crimes against humanity in Palestine,” said Microsoft worker Julius Shan in a letter to the company on Tuesday.

“We choose to take this step to escalate against Microsoft’s active role in powering 22 months of genocide in Palestine,” he added.

Microsoft workers occupy HQ in protest against company’s ties to Israeli military. (Supplied)

The protests follow a recent investigation by The Guardian with the Israeli-Palestinian publication +972 Magazine and Hebrew-language outlet Local Call, which revealed that Microsoft’s Azure cloud services were being used by Israeli authorities to facilitate mass surveillance of Palestinians in Gaza and the West Bank. The system reportedly enabled the storage of millions of daily mobile phone call recordings made by Palestinians and assisted in identifying bombing targets in Gaza.

On Friday, Microsoft said it launched an “urgent” external inquiry into the allegations as executives denied their knowledge of the nature of Israel’s use of Azure technology. In a statement, Microsoft said “using Azure for the storage of data files of phone calls obtained through broad or mass surveillance of civilians in Gaza and the West Bank” would be prohibited by its terms of service.

Responding to the announcement, the “No Azure for Apartheid” group described the inquiry as “yet another tactic to delay” meeting its demands.

The group demanded that Microsoft ends sales, deals and services to all Israeli entities, call for a ceasefire and an end to the starvation in Gaza, pay reparations to the Palestinians, and end discrimination against pro-Palestinian workers.

Hossam Nasr, one of the group’s organizers, told Arab News that Tuesday’s encampment aimed to be reminiscent of the US student-led protests at prominent universities last year. However, police officers interrupted the protests after two hours, saying the demonstrators trespassed private property and therefore were subject to arrest.

The demonstrators left to a nearby public sidewalk as police officers and Microsoft security dismantled the encampment activities.

In the company’s plaza, demonstrators paid artistic tributes to the Palestinian victims in Gaza and held placards that read “Join The Worker Intifada – No Labor for Genocide” targeted at Microsoft. They set up tents and a negotiation table with a large banner that read “Microsoft Execs, Come to the Table.”

The space was also filled with shrouds symbolizing the dead in Gaza, and a large plate reading, “Stop Starving Gaza.”

Police dismantled protest encampment set up by current and former Microsoft employees over the company’s ties to Israeli military. (Supplied)

The protests come amid growing pressure on the US tech giant from Microsoft employees and investors over its ties to the Israeli military and the role its technologies have played in the 22-month war on Gaza.

Earlier in April during Microsoft’s 50th anniversary celebration, an employee interrupted a panel between CEO Satya Nadella, former CEO Steve Ballmer and founder Bill Gates. Another disrupted an address from AI CEO Mustafa Suleyman. Both employees were fired.

Nasr, and another organizer, Abdo Mohamed, told Arab News they were terminated for organizing what the tech giant called an “unauthorized” vigil at Microsoft’s Redmond headquarters for Palestinians killed during the war in Gaza.

In response to the mounting criticism, Microsoft launched a investigation earlier this year. In May, the company said it had “found no evidence to date” the Israeli military had failed to comply with its terms of service or used Azure “to target or harm people” in Gaza. 

It said it provides Israel’s Ministry of Defense with software, professional services, Azure cloud services, and Azure AI services such as language translation, as well as cybersecurity support, but denied these technologies are used to target civilians. However, the company acknowledged its limited visibility into how its technology is deployed on private or on-premises systems.

Arab News has contacted Microsoft for comment.


Gaza journalist Motaz Azaiza reunites with Nada Jwaifel, survivor from iconic photo

Updated 20 August 2025
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Gaza journalist Motaz Azaiza reunites with Nada Jwaifel, survivor from iconic photo

  • Israel airstrike had severely injured Jwaifel, killed 7 siblings and grandmother
  • Jwaifel, 19, blasts Tel Aviv for taking ‘everything precious,’ but ‘never break my spirit’

LONDON: Almost two years after capturing the iconic image of Nada Jwaifel that became one of Time magazine’s Top 10 photos of 2023, Palestinian journalist Motaz Azaiza has reunited with the young woman who was pulled from the rubble of an Israeli airstrike in Gaza.

Azaiza met Jwaifel, 19, this week in Washington D.C., where she is receiving medical treatment.

The photo, which showed her trapped under the rubble of her destroyed home at Al-Nuseirat refugee camp, helped spark the global outpouring of support and mobilize the urgent medical intervention that saved her life.

Azaiza had been documenting the work of Gaza’s Civil Defense teams in late October 2023 when he found Jwaifel buried beneath the remains of an eight-story building flattened by an Israeli airstrike. Seven of her siblings and her grandmother were killed in the attack.

“It was the light from my camera flash that discovered her,” Azaiza said in an earlier Instagram post.

 

 

Jwaifel was critically injured, with her legs pinned under concrete. Doctors had warned that immediate amputation would be necessary unless urgent treatment was secured.

When the photo gained global attention, the Palestine Children’s Relief Fund quickly launched efforts to evacuate her for treatment abroad.

Following 75 surgeries across four countries, Jwaifel eventually underwent a complex 16-hour nerve and muscle transplant at Johns Hopkins Hospital in the US that saved her legs from amputation.

“It’s painful to be in her place. It’s painful to see her,” Azaiza said in a previous interview with Time magazine.

“She’s so lucky she survived. What about people who, there was no hole for me to see them and they (were) still stuck under the rubble and they passed with no help.”

Now able to walk again, Jwaifel joined Azaiza at a PCRF event in Washington, where she spoke of her journey.

“Israel might have taken everything precious to me — my family, my home, my peace — but it will never never break my spirit, as long as I can breathe.”


Saudi academy launches media training program in Switzerland

Updated 19 August 2025
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Saudi academy launches media training program in Switzerland

  • Held in collaboration with EHL Hospitality Business School, the launch included the signing of a MOU between the academy and EHL
  • Agreement aims to foster international collaboration and cultural exchange, supporting the ministry’s goal of empowering national media talent

RIYADH: The Saudi Media Academy of the Ministry of Media launched the first phase of its Media Leaders Track in Switzerland through an intensive global event management training program.

Held in collaboration with EHL Hospitality Business School, the launch included the signing of a memorandum of understanding between the academy and EHL.

The ceremony was attended by the assistant minister of media and chairman of the academy’s board, Abdullah Al-Maghlouth, along with other officials, the Saudi Press Agency reported on Tuesday.

The agreement aims to foster international collaboration and cultural exchange, supporting the ministry’s goal of empowering national media talent. It was signed by the academy’s CEO, Khalid Zain Al-Abdeen, and EHL associate dean, Stephane Haddad.

The five-day training camp offers hands-on workshops led by international experts and site visits to world-class event institutions. It focuses on planning, organizing, and executing major events, team leadership, and audience engagement.

This is the first practical phase of a four-stage track, followed by a digital advertising course in Riyadh, an international media camp in Singapore, and a final advanced leadership communication course.

Targeting professionals and creatives across sectors, the program aims to enhance media presence, improve management of national events, and strengthen Saudi Arabia’s global representation.


D360 Bank signs strategic agreement with Thmanyah as banking partner for broadcasting Saudi Football League tournaments

Updated 18 August 2025
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D360 Bank signs strategic agreement with Thmanyah as banking partner for broadcasting Saudi Football League tournaments

RIYADH: D360 Bank, the Saudi Shariah-compliant digital bank, has announced its exclusive partnership with Thmanyah, part of the Saudi Research & Media Group (SRMG), for the landmark broadcast rights of the Kingdom’s most prestigious football tournaments.

This partnership positions D360 Bank as the exclusive financial player reshaping the sports broadcasting scene, securing a distinctive presence in the largest and most prominent regional sporting event. It delivers impactful access to a massive and highly engaged audience year-round, while strengthening the bank’s association with the finest Arabic content on the internet.

The agreement covers the Saudi Pro League (Roshn League), Saudi Super Cup, and First Division League (Yelo League), along with a broad range of sports-related Thmanyah content. 

Through this collaboration, D360 Bank is championing the future of sports entertainment by offering fans unprecedented control and insight into every match. 

Viewers will be able to simultaneously stream up to three games, access in-depth analytics and real-time insights, instantly rewind key moments, and enjoy crisp, high-definition streaming at 50 frames per second. 

Tiered viewing packages will ensure that every viewer is catered to, delivering a personalized and immersive football experience.

The partnership reflects D360 Bank’s strategy of aligning with homegrown innovators who share its commitment to community, culture, and progress. By investing in sports, the bank aims to extend its role beyond financial services to become a driver of shared experiences that bring people together.


Mother of missing journalist Austin Tice reveals newly declassified intelligence

Updated 16 August 2025
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Mother of missing journalist Austin Tice reveals newly declassified intelligence

  • Press conference marks 13 years since her son vanished outside Damascus

WASHINGTON: The mother of missing American journalist and former US Marine Austin Tice has shared new details from recently declassified intelligence documents, saying the files contain information that could help locate her son.

Speaking at a press conference marking 13 years since her son vanished outside Damascus, Debra Tice said the documents suggested that US agencies had near-daily information on his condition and captivity during the years following his disappearance in the Syrian Arab Republic.

The files were shared earlier this year by US Director of National Intelligence Tulsi Gabbard following long-standing requests from the family to access raw intelligence material related to the case.

“When he had something (wrong) about his teeth, they took him to a dentist. When he had some stomach issues, they took him to the doctor,” Debra Tice was quoted as saying in The Washington Post. She did not specify dates or locations.

Tice, a freelance journalist covering the Syrian conflict for The Washington Post and other US outlets, was abducted on the outskirts of Damascus in August 2012. A video released shortly after his disappearance showed him blindfolded and held by armed men. US officials have long suspected the Syrian government was behind his disappearance, but Damascus has consistently denied involvement.

Debra Tice said she was repeatedly told by officials in past administrations that no new information existed. But she said the files revealed otherwise, reinforcing her belief that her son is alive and can still be found.

She alleged that the Syrian government had attempted to return her son shortly after his disappearance by reaching out to then-US Secretary of State Hillary Clinton.

“The Syrian government reached out to Hillary Clinton and wanted her to come and get Austin in ... August of 2012, and she declined,” she said, reported The Washington Post.

However, the publication quoted former US officials with knowledge of the case denying such an offer was made, saying that the Syrian regime never acknowledged holding Tice and “vigorously denied any knowledge of Austin right to the end.”

US officials have blamed the lack of progress on obstruction by the Bashar Assad regime and the highly secretive nature of Syria’s detention network.

Since the collapse of the Assad regime in December 2024, the CIA has reportedly adopted a “low confidence” assessment that Tice is likely dead — an evaluation the family strongly rejects. Debra Tice said she remains confident her son is alive and that the release of thousands of detainees from collapsed Syrian prisons has yet to yield any definitive information about his case.

The Tice family’s access to intelligence files was granted following lobbying efforts. Debra Tice said the newly declassified information had strengthened her resolve to keep pressure on the US authorities to resolve the case.

“We know Austin is alive. We need to find him,” she said.

Tice’s case remains one of the longest unresolved abductions of an American journalist in the Middle East. Rights groups and press freedom advocates have repeatedly urged the US government to prioritize the search for him and ensure accountability for his captors.