Will Red Sea shark attack bite into Egypt’s tourism revival hopes?

The shark attack in Hurghada. (Reuters)
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Updated 13 June 2023
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Will Red Sea shark attack bite into Egypt’s tourism revival hopes?

  • On June 8, footage of a 23-year-old Russian swimmer being attacked and killed went viral on social media
  • Egypt’s tourism sector has proved resilient in recent years, weathering terrorism, COVID-19 and shark attacks

RIYADH/CAIRO: Egypt, a land of ancient treasures and stunning beaches, has long been a magnet for tourists from around the world. However, in recent years, the country’s tourism sector has faced numerous challenges, including the impact of COVID-19, sporadic incidents of terrorism, and shark attacks. 

Unlike terrorism and the pandemic, however, shark attacks are relatively common. Last week’s fatal attack on a Russian tourist, captured in horrific detail in a viral video, has forced Egyptian authorities to address the constant threat posed by the sea’s 49 different known species of shark.

Indeed, the number of sharks occupying the Red Sea is thought to be rising, owing to migrations from the Indian Ocean driven by human activity and a changing climate, making contact with humans ever more likely.

The victim of the June 8 attack, near a beach in Hurghada on the Red Sea, has been named by the Consulate General of the Russian Federation in Egypt as Vladimir Popov, a 23-year-old national.

According to Brig. Gen. Nader Allam, vice chairman of Sharm El-Sheikh City, measures have been taken to protect tourists in the wake of the attack.

“The city has decided to deploy rescue teams on all beaches and coordinate with all relevant authorities to ensure the security and safety of tourists, in addition to providing instructions for educating tourists while in the water, whether for diving or regular swimming,” he told Arab News.




A worker stands on one of the beaches that have been closed after a Russian citizen was killed in a shark attack near a beach at the Egyptian Red Sea resort of Hurghada. (Reuters)

“Diving centers have emphasized the necessity of educating tourists, following the instructions of the diving instructor, and respecting the marine environment.”

Allam said diving centers are equipped with staff trained in marine first aid and maritime safety. They have navigational devices, life collars, life jackets, an air-conditioned cabin for transporting people, an intensive care room with essential medical equipment, and a concentrated oxygen system for emergencies.

Separately, Alaa Aqel, chairman of the Steering Committee of the Hotel Establishments Chamber of the Egyptian Federation of Tourist Chambers, told Arab News: “There (was) a periodic circular issued late last year and circulated to all hotel establishments in the Red Sea Governorate. It stipulates adherence to safety and security procedures and controls that are generally accepted and issued by the competent authorities regarding diving and snorkeling activities.”

Aqel highlighted instructions to ensure the safety of tourists, which includes not swimming in areas where sharks are found. In addition, the authorities should put up warning signs for tourists not to throw waste or leftover food into the water, and ensure there is first aid equipment on hotel beaches.

According to the Russian tour operator Tez Tour, which specializes in travel to Egypt, shark nets are available in some, though not all, hotels in Hurghada. Among them are the Albatros chain, Alf Leila Wa Leila by Neverland, Water Valley by Neverland, Dana Beach Resort, Desert Rose Resort Hurghada, and Rixos Premium Magawish.

A representative of Tez Tour said tourists who are currently on vacation in Hurghada have the option to change their hotel if they feel unsafe. To do this, they need to contact their hotel guide. “Each application will be considered individually. However, we must understand that all beaches and coasts, as well as exits to the sea, are identical, so changing the hotel will not provide tourists with qualitatively new conditions.”

Tez Tour also reported that it has not noticed a decline in sales for Egyptian destinations following the incident. “Cancellations are received in a single volume, which fully corresponds to daily norms. At the moment, the only request for resettlement has been received from tourists,” the representative told Arab News.

Last week’s attack, while tragic, is not an isolated incident for the popular resort towns of the Red Sea. 

In 2010, a series of shark attacks occurred in five days, unusually close to the shore of tourist hotspot Sharm El-Sheikh, that resulted in the death of one German and injury to four other foreign tourists. These have led to a significant drop in tourist numbers.

In 2015, another German tourist was killed by a shark off a Red Sea beach, while in 2018, a Czech tourist was fatally attacked in similar fashion. In 2022 there were two fatal attacks, on an Austrian and a Romanian, in Hurghada within days of each other.

Egyptian nationals themselves, of course, particularly fishermen, are not immune from attacks by sharks, judging by local media reports.

And it is not just sharks the industry has to contend with. Just days after the Russian tourist was killed, three British tourists died in a fire aboard an Egyptian scuba diving tour boat off the coast of the Red Sea resort town of Marsa Alam on Sunday morning. 

The recurrence of such incidents raises questions about the safety of Egypt’s waters and vulnerability of its already fragile tourism sector.

For several years, Egypt’s tourism sector had experienced steady growth, reporting its best performance in 2019, when the country welcomed a record-breaking 13.1 million visitors, generating revenues of around $13 billion. 

The upward trajectory came to a halt quite abruptly, however, with the onset of the COVID-19 pandemic in early 2020. International travel restrictions, lockdown measures, and fears of contracting the virus led to a significant decline in tourist arrivals. In 2020, tourist receipts plummeted to $4 billion, representing a 70 percent drop compared to the previous year.

“The Egyptian tourism sector is one of the most important sources of foreign currency, along with exports, revenues from the Suez Canal, remittances from Egyptians abroad, and net foreign direct investment flows,” Ihab El-Gamal, an Egyptian economics researcher, told Arab News. 

“Therefore, the decline in the tourism sector due to the pandemic was followed by a decrease in foreign currency reserves, accompanied by a slowdown in Egypt’s gross domestic product growth rates during the pandemic year.”




A man swims as beaches are closed after a Russian citizen was killed in a shark attack near a beach at the Egyptian Red Sea resort of Hurghada, Egypt June 9, 2023. (Reuters)

According to the World Travel and Tourism Council, the sector’s contribution to Egypt’s gross domestic product plummeted 55 percent from $32 billion in 2019 to $14.4 billion in 2020.

In 2021, revenues recovered to pre-pandemic levels, with tourists bringing in more than $13 billion, according to the Deputy Minister of Tourism and Antiquities Ghada Shalaby.

During the first quarter of the fiscal year 2022-2023, tourism revenues rose by 43.5 percent, to reach $4.1 billion from $2.8 billion a year earlier, according to the latest data by the Central Bank of Egypt.

The number of tourists coming to the country increased by 85.4 percent in the first half of 2022 to 4.9 million tourists, compared to 2.6 million during the first half of 2021.

From the beginning of 2023 until the month of April, Egypt’s tourist numbers increased 33 percent on a year-on-year basis, mainly buoyed by a weaker Egyptian pound and favorable market dynamics.

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The country is targeting 15 million tourists in 2023 and 30 million in 2028, according to the Tourism Minister Ahmed Issa.

Amr El-Kady, CEO of the Egyptian Tourism Promotion Authority, pointed out that the biggest target market is Europe, led by Germany, adding that he also expects more Arabs to flock into the country with the launch of the five-year multiple-entry tourist visa.

Russia and Ukraine are also among the largest markets for Egypt, but tourist numbers have been severely curtailed by the ongoing conflict between the two nations.

Fitch Solutions expects Egypt’s tourism revenues to grow by 17.7 percent to hit $13.6 billion in 2023 and $17.9 billion by the end of 2026.

El-Gamal is confident the recent shark attack will not upset tourism’s upward trajectory and the industry’s recovery.

“As for the impact of the shark attack incident on the tourism sector, it is not expected to significantly affect tourism in Egypt, especially since such incidents can happen anywhere in the world,” he added.




A view of one of the beaches that have been closed after a Russian citizen was killed in a shark attack near a beach at the Egyptian Red Sea resort of Hurghada. (Reuters)

Kirill Kuzishchin, professor of the department of ichthyology at Moscow State University, told Arab News that judging by its size, the predatory creature that killed Popov could have been a tiger shark that had migrated from the Indian Ocean.

Calling it a “targeted, cold-blooded attack on a human being,” he said there may be several more of these predators in the coastal zone of Hurghada. This is probably due to their seasonal migration from the Indian Ocean, and in their new habitat they become more aggressive once they do not find their usual food, he said.

According to Kuzishchin, there are no effective ways to protect swimmers from shark attacks. The market sells a lot of repellent bracelets, but when faced with a hungry and aggressive predator, these items are unlikely to be of any use, he said.

“Therefore, the surest way to protect yourself is to swim on safe beaches equipped with safety nets, do not swim behind buoys, stay away from fishing boats and do not ignore the warnings of rescuers when they ask (you) to get out of the water immediately.”

Shark attacks on people most often occur in the coastal waters of the US, New Zealand, Australia and African countries, according to Kuzishchin.

Despite the challenges faced by Egypt’s tourism industry, there are some optimistic signs pointing to a potential recovery.




A view of one of the beaches that have been closed after a Russian citizen was killed in a shark attack near a beach at the Egyptian Red Sea resort of Hurghada, Egypt June 9, 2023. (Reuters)

To support the recovery and future growth of the tourism sector, Egypt is investing in infrastructure and adopting new visa rules. In January 2023, the Egyptian government allowed 180 nationalities to obtain tourist visas on arrival. This is only allowed if they have valid and used visas in their passports from either the UK, US, New Zealand, Japan, or the Schengen countries.

The Ministry of Transport also launched last September its first-ever online platform to regulate the entry of yachts into the country, as part of a newly developed strategy to leverage Egypt’s strategic geographical location and long coastlines.

Another notable effort is the focus on infrastructure development, including the expansion and modernization of airports to accommodate increased tourist arrivals.

Additionally, the Egyptian government has invested in upgrading road networks, improving connectivity between popular tourist destinations, and enhancing transportation services to facilitate travel for visitors.

Hosting COP27 has also played an important role in enhancing Egypt’s position as a leader in the Middle East and Africa in matters of climate change and sustainable development issues. Egypt used that opportunity to showcase its efforts and achievements in reducing greenhouse gas emissions, promoting renewable energy, and addressing environmental challenges, which can all have indirect positive impact on the country’s tourism.

Some analysts, however, suggest that Egypt should focus on diversifying its tourism offerings beyond the traditional historical sites and beach resorts. Investments in cultural tourism, eco-tourism, and adventure tourism can attract a broader range of visitors and mitigate the impact of external shocks.

The general consensus is that the June 8 shark attack, while a setback for Egypt’s tourism industry, does not spell the end of its revival hopes. The sector has shown resilience in the face of past adversity.

Given the ongoing efforts to diversify tourism offerings, and infrastructure development plans, Egypt clearly remains committed to rebuilding its tourism sector.

While caution and increased safety are imperative, the allure of Egypt’s rich history, compelling landscapes, and hospitality will continue to draw tourists. With the right strategies and a concerted effort from stakeholders, Egypt has the potential to bounce back and reclaim its position as a top global destination.


Iran, Israel launch new attacks after Tehran rules out nuclear talks

Updated 5 sec ago
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Iran, Israel launch new attacks after Tehran rules out nuclear talks

  • Israel is widely assumed to possess nuclear weapons

JERUSALEM/WASHINGTON: Iran and Israel exchanged fresh attacks early on Saturday, a day after Tehran said it would not negotiate over its nuclear programme while under threat and Europe tried to keep peace talks alive.
Shortly after 2:30 a.m. in Israel (2330 GMT on Friday), the Israeli military warned of an incoming missile barrage from Iran, triggering air raid sirens across parts of central Israel, including Tel Aviv, as well as in the Israeli-occupied West Bank.
Interceptions were visible in the sky over Tel Aviv, with explosions echoing across the metropolitan area as Israel’s air defence systems responded.
At the same time, Israel launched a new wave of attacks against missile storage and launch infrastructure sites in Iran, the Israeli military said.
Sirens also sounded in southern Israel, said Magen David Adom, Israel’s national emergency service. An Israeli military official said Iran had fired five ballistic missiles and that there were no immediate indications of any missile impacts.

HIGHLIGHTS

• Interceptions visible in skies over Tel Aviv

• Israel says it targeted Iranian missile storage, infrastructure

• Iran says no talks with US under 'Israeli aggression'

There were no initial reports of casualties.
The emergency service released images showing a fire on the roof of a multi-storey residential building in central Israel. Local media reported that the fire was caused by debris from an intercepted missile.
Israel began attacking Iran last Friday, saying its longtime enemy was on the verge of developing nuclear weapons. Iran, which says its nuclear programme is only for peaceful purposes, retaliated with missile and drone strikes on Israel.
Israel is widely assumed to possess nuclear weapons. It neither confirms nor denies this.
Its air attacks have killed 639 people in Iran, according to the Human Rights Activists News Agency, a U.S.-based human rights organisation that tracks Iran. The dead include the military's top echelon and nuclear scientists.
In Israel, 24 civilians have been killed in Iranian missile attacks, according to authorities.
Reuters could not independently verify casualty figures for either side.

TALKS SHOW LITTLE PROGRESS
Iran has repeatedly targeted Tel Aviv, a metropolitan area of around 4 million people and the country’s business and economic hub, where some critical military assets are also located.
Israel said it had struck dozens of military targets on Friday, including missile production sites, a research body it said was involved in nuclear weapons development in Tehran and military facilities in western and central Iran.
Iranian Foreign Minister Abbas Araqchi said there was no room for negotiations with the U.S. "until Israeli aggression stops". But he arrived in Geneva on Friday for talks with European foreign ministers at which Europe hopes to establish a path back to diplomacy.
U.S. President Donald Trump on Friday reiterated that he would take as long as two weeks to decide whether the United States should enter the conflict on Israel's side, enough time "to see whether or not people come to their senses", he said.
Trump said he was unlikely to press Israel to scale back its airstrikes to allow negotiations to continue.
"I think it's very hard to make that request right now. If somebody is winning, it's a little bit harder to do than if somebody is losing, but we're ready, willing and able, and we've been speaking to Iran, and we'll see what happens," he said.
The Geneva talks produced little signs of progress, and Trump said he doubted negotiators would be able to secure a ceasefire.
"Iran doesn't want to speak to Europe. They want to speak to us. Europe is not going to be able to help in this one," Trump said.
Hundreds of U.S. citizens have fled Iran since the air war began, according to a U.S. State Department cable seen by Reuters.
Israel's envoy to the United Nations, Danny Danon, told the Security Council on Friday his country would not stop its attacks "until Iran's nuclear threat is dismantled". Iran's U.N. envoy Amir Saeid Iravani called for Security Council action and said Tehran was alarmed by reports that the U.S. might join the war.
Russia and China demanded immediate de-escalation.
A senior Iranian official told Reuters that Iran was ready to discuss limitations on uranium enrichment but that it would reject any proposal that barred it from enriching uranium completely, "especially now under Israel's strikes".

 


Israel may have breached EU agreement, bloc’s foreign policy arm says

Updated 21 June 2025
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Israel may have breached EU agreement, bloc’s foreign policy arm says

  • EU-Israel pact requires “respect for human rights and democratic principles” for both sides
  • EU foreign ministers are set to discuss the review during a gathering in Brussels on Monday

BRUSSELS: The European Union’s diplomatic service said on Friday there were indications that Israel had breached its human rights obligations under the terms of a pact governing its ties with the bloc, according to a document seen by Reuters.
Citing assessments by independent international institutions, the European External Action Service said “there are indications that Israel would be in breach of its human rights obligations under Article 2 of the EU-Israel Association Agreement.”
The report comes after months of deepening concern in European capitals about Israel’s operations in Gaza and the humanitarian situation in the enclave.
“Israel’s continued restrictions to the provision of food, medicines, medical equipment, and other vital supplies affect the entire population of Gaza present on the affected territory,” the document said.

Palestinians try to get food at a charity kitchen providing hot meals in Rimal neighborhood in Gaza City on June 18, 2025, amid the ongoing war between Israel and the Palestinian Hamas movement. (AFP)

Asked about the EU review, an Israeli official called it “a one-sided report that exemplifies the double standards the EU uses toward Israel.”
Under the EU-Israel Association Agreement, which came into force in 2000, the EU and Israel agreed that their relationship “shall be based on respect for human rights and democratic principles.”
The EU’s top diplomat, Kaja Kallas, announced in May that the bloc would examine whether Israel was complying with the terms of the pact, after over half of EU members backed the conducting of a review.
The report includes a section dedicated to the situation in Gaza, covering issues related to denial of humanitarian aid, attacks with a significant number of casualties, attacks on hospitals and medical facilities, displacement, and lack of accountability.

Mourners carry a body for burial outside al-Awda hospital in Nuseirat camp in central Gaza, on June 20, 2025, after several Palestinians were killed as they reportedly headed to a food distribution centre in the war-stricken Gaza Strip. (AFP)

The report also looks at the situation in the West Bank, including settler violence.
The document relies on “facts verified by and assessments made by independent international institutions, and with a focus on most recent events in Gaza and the West Bank,” it said.
Israel has said that it respects international law and that operations in Gaza are necessary to destroy Hamas, the Palestinian group responsible for the Oct. 7, 2023, attacks on Israel.
EU foreign ministers are set to discuss the review during a gathering in Brussels on Monday. Member countries remain divided in their approach to Israel.
While some ministers could advocate for moving toward taking action based on the review, no concrete decisions are expected at Monday’s session.
Diplomats expect EU officials will reach out to Israel with the outcome of the review in an effort to influence it, and that ministers will return to the subject during a July meeting.


Morocco says 2024 ‘hottest year’ on record

Updated 21 June 2025
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Morocco says 2024 ‘hottest year’ on record

  • Moroccan climatologist Mohammed-Said Karrouk, who also heads Morocco’s National Future Planet Committee, warned that the kingdom’s geography and climate make it more vulnerable to temperature extremes

RABAT: The year 2024 was Morocco’s hottest on record, the North African country’s meteorological agency said on Friday, mirroring the record surface temperatures measured globally.
In an annual report, the agency said it recorded an average temperature anomaly of +1.49 degrees Celsius (+2.7 Fahrenheit) last year compared to the 1991-2020 period.
“The year 2024 stands out as the hottest ever recorded in Morocco,” it said, adding that every month in 2024, excluding June and September, had been hotter than the average for the 1991-2020 reference period.
Several cities broke daily heat records, with 47.6 degrees Celsius (117.7 Fahrenheit) in Marrakech and 47.7 degrees Celsius (117.8 Fahrenheit) in Beni Mellal in July last year, the agency said.
It also noted “an increase in thermal anomalies, particularly during the autumn and winter seasons.”
Morocco’s all-time heat record was set in August 2023, when temperatures hit 50.4 degrees Celsius (122 Fahrenheit) in Agadir.
The country, which is enduring a seventh straight year of drought, registered an average rainfall deficit of -24.7 percent last year, the report said.
The agency said last year’s data reflected “an amplification of climate contrasts in Morocco, where prolonged droughts alternate with episodes of extreme precipitation.”
Torrential rains in September 2024 — causing floods and killing 18 people — “did not reverse the overall rainfall deficit,” it added.
Moroccan climatologist Mohammed-Said Karrouk, who also heads Morocco’s National Future Planet Committee, warned that the kingdom’s geography and climate make it more vulnerable to temperature extremes.
He said warming was now observed in all seasons.
“In autumn, lingering summer heat combined with gradually cooling temperatures favors violent downpours, which have become more dangerous due to excess humidity in the atmosphere,” he said.
“In winter, the heat originating mostly from warming tropical oceans now influences North Africa as well.”
A former member of the UN Intergovernmental Panel on Climate Change, Karrouk also warned of a recent intensification of the West African monsoon — a seasonal wind system that brings moist air from the Atlantic Ocean — which he linked to the deadly September floods.
He called for the construction of shelters to protect vulnerable populations and dams to capture water — a valuable resource with Morocco’s unrelenting drought.
Weather extremes have taken a toll on farming, a vital sector for Morocco which employs nearly a third of its active population and accounts for 12 percent of GDP.
Scientists say that recurring heatwaves are a clear marker of global warming and that they are set to become more frequent, longer and more intense.
Fuelled by human-driven climate change, 2024 was the warmest year on record globally — and 2025 is projected to rank among the top three.

 


Hundreds of US citizens left Iran in last week, State Dept cable says

Updated 21 June 2025
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Hundreds of US citizens left Iran in last week, State Dept cable says

  • Washington is looking at ways to potentially evacuate its citizens from Israel, but it has almost no way of assisting Americans inside Iran

WASHINGTON: Hundreds of American citizens have departed Iran using land routes over the past week since an aerial war between the Islamic Republic and Israel broke out, according to an internal State Department cable seen by Reuters on Friday.
While many left without problem, “numerous” citizens had faced “delays and harassment” while trying to exit, the cable said. It said, without giving further details, that one unidentified family had reported that two US citizens attempting to leave Iran had been detained.
The internal cable dated June 20 underscores the challenge Washington is facing in trying to protect and assist its citizens in a country with which it has no diplomatic relations and in a war in which the United States may soon get involved.
The State Department did not immediately respond to a request for comment. The cable was first reported by The Washington Post.

HIGHLIGHTS

• US advises land exits via Azerbaijan, Armenia or Turkey

• Some US citizens departing Iran faced problems, cable says

• Over 6,400 US citizens filled possible evacuation form in Israel

President Donald Trump and the White House said on Thursday he will decide in the next two weeks whether the US will get involved in the Israel-Iran war. Trump has kept the world guessing on his plans, veering from proposing a swift diplomatic solution to suggesting Washington might join the fighting on Israel’s side.
The air war began on June 13 when Israel attacked Iran and has alarmed a region that has been on edge since the start of Israel’s war in Gaza in October 2023.
Israel is the only country in the Middle East widely believed to have nuclear weapons, and said it struck Iran to prevent Tehran from developing its own nuclear weapons.
Iran, which says its nuclear program is peaceful, has retaliated with its own strikes on Israel. Iran is a party to the Nuclear Non-Proliferation Treaty, while Israel is not.

POTENTIAL EVACUATION
The US State Department in a travel alert earlier on Friday urged its citizens wishing to depart Iran to use land routes via Azerbaijan, Armenia or Turkiye. Iranian airspace is closed.
The US Embassy in the Turkmenistan capital of Ashgabat has requested entry for over 100 American citizens, but the Turkmenistan government has yet to give its approval, the cable said.
The Islamic Republic treats Iranian-US dual citizens solely as nationals of Iran, the State Department emphasized.
“US nationals are at significant risk of questioning, arrest and detention in Iran,” the alert said.
Washington is looking at ways to potentially evacuate its citizens from Israel, but it has almost no way of assisting Americans inside Iran. The two countries have had no diplomatic ties since the Iranian Revolution in 1979.
US Ambassador to Israel Mike Huckabee on Thursday said the administration was looking at different ways to get US citizens out.
“We’re working to get military, commercial, charter flights and cruise ships for evac,” he said in an X post, urging US citizens and green card holders to complete an online form.
As of Friday, more than 6,400 US citizens filled out that form for Israel, a separate internal department email seen by Reuters said. The form allows the agency to predict an approximate figure for potential evacuations.
“Approximately 300-500 US citizens per day would potentially require departure assistance,” said the internal email, also dated June 20 and marked “sensitive.”
The State Department does not have official figures but thousands of US citizens are thought to be residing in Iran and hundreds of thousands in Israel.
Israel’s strikes over the last week have killed 639 people in Iran, according to the Human Rights Activists News Agency. Israel says Iranian attacks have killed 24 civilians in Israel.
“The US Department of State received no reports of US citizen casualties in Israel or Iran,” the second email said.

 


A woman tried to call her mom in Iran. A robotic voice answered the phone

This picture shows a general view of Iran's capital Tehran on June 16, 2025. (AFP)
Updated 21 June 2025
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A woman tried to call her mom in Iran. A robotic voice answered the phone

  • “Calling your mom and expecting to hear her voice and hearing an AI voice is one of the most scary things I’ve ever experienced,” she said. “I can feel it in my body”

DUBAI, United Arab Emirates: When Ellie, a British-Iranian living in the United Kingdom, tried to call her mother in Tehran, a robotic female voice answered instead.
“Alo? Alo?” the voice said, then asked in English: “Who is calling?” A few seconds passed.
“I can’t heard you,” the voice continued, its English imperfect. “Who you want to speak with? I’m Alyssia. Do you remember me? I think I don’t know who are you.”
Ellie, 44, is one of nine Iranians living abroad — including in the U.K and US — who said they have gotten strange, robotic voices when they attempted to call their loved ones in Iran since Israel launched airstrikes on the country a week ago.
They told their stories to The Associated Press on the condition they remain anonymous or that only their first names or initials be used out of fear of endangering their families.
Five experts with whom the AP shared recordings said it could be low-tech artificial intelligence, a chatbot or a pre-recorded message to which calls from abroad were diverted.
It remains unclear who is behind the operation, though four of the experts believed it was likely to be the Iranian government while the fifth saw Israel as more likely.
The messages are deeply eerie and disconcerting for Iranians in the diaspora struggling to contact their families as Israel’s offensive targeting Iranian nuclear and military sites pounds Tehran and other cities. Iran has retaliated with hundreds of missiles and drones, and the government has imposed a widespread Internet blackout it says is to protect the country.
That has blocked average Iranians from getting information from the outside world, and their relatives from being able to reach them.
“I don’t know why they’re doing this,” said Ellie, whose mother is diabetic, low on insulin and trapped on the outskirts of Tehran. She wants her mother to evacuate the city but cannot communicate that to her.
A request for comment sent to the Iranian mission to the UN was not immediately answered.
Some of the messages are bizarre
Most of the voices speak in English, though at least one spoke Farsi. If the caller tries to talk to it, the voice just continues with its message.
A 30-year-old women living in New York, who heard the same message Ellie did, called it “psychological warfare.”
“Calling your mom and expecting to hear her voice and hearing an AI voice is one of the most scary things I’ve ever experienced,” she said. “I can feel it in my body.”
And the messages can be bizarre. One woman living in the UK desperately called her mom and instead got a voice offering platitudes.
“Thank you for taking the time to listen,” it said, in a recording that she shared with the AP. “Today, I’d like to share some thoughts with you and share a few things that might resonate in our daily lives. Life is full of unexpected surprises, and these surprises can sometimes bring joy while at other times they challenge us.”
Not all Iranians abroad encounter the robotic voice. Some said when they try to call family, the phone just rings and rings.
It’s not clear who is behind this — or what the goal is
Colin Crowell, a former vice president for Twitter’s global policy, said it appeared that Iranian phone companies were diverting the calls to a default message system that does not allow calls to be completed.
Amir Rashidi, an Iranian cybersecurity expert based in the US, agreed and said the recordings appeared to be a government measure to thwart hackers, though there was no hard evidence.
He said that in the first two days of Israel’s campaign, mass voice and text messages were sent to Iranian phones urging the public to gear up for “emergency conditions.” They aimed to spread panic — similar to mass calls that government opponents made into Iran during the war with Iraq in the 1980s.
The voice messages trying to calm people “fit the pattern of the Iranian government and how in the past it handled emergency situations,” said Rashidi, the director of Texas-based Miaan, a group that reports on digital rights in the Middle East.
Mobile phones and landlines ultimately are overseen by Iran’s Ministry of Information and Communications Technology. But the country’s intelligence services have long been believed to be monitoring conversations.
“It would be hard for anybody else to hack. Of course, it is possible it is Israeli. But I don’t think they have an incentive to do this,” said Mehdi Yahyanejad, a tech entrepreneur and Internet freedom activist.
Marwa Fatafta, Berlin-based policy and advocacy director for digital rights group Access Now, suggested it could be “a form of psychological warfare by the Israelis.” She said it fits a past pattern by Israel of using extensive direct messaging to Lebanese and Palestinians during campaigns in Gaza and against Hezbollah.
The messages, she said, appear aimed at “tormenting” already anxious Iranians abroad.
When contacted with requests for comment, the Israeli military declined and the prime minister’s office did not respond.
Trying new ways to contact relatives
Ellie is one of a lucky few who found a way to reach relatives since the blackout. She knows someone who lives on the Iran-Turkiye border and has two phones — one with a Turkish SIM card and one with an Iranian SIM.
He calls Ellie’s mother with the Iranian phone — since people inside the country are still able to call one another — and presses it to the Turkish phone, where Ellie’s on the line. The two are able to speak.
“The last time we spoke to her, we told her about the AI voice that is answering all her calls,” said Ellie. “She was shocked. She said her phone hasn’t rung at all.”
Elon Musk said he has activated his satellite Internet provider Starlink in Iran, where a small number of people are believed to have the system, even though it is illegal. Authorities are urging the public to turn in neighbors with the devices as part of an ongoing spy hunt. Others have illegal satellite dishes, granting them access to international news.
The messages are making relatives feel helpless
M., a woman in the UK, has been trying to reach her mother-in-law, who is immobile and lives in Tehran’s northeast, which has been pummeled by Israeli bombardment throughout the week.
When she last spoke to her family in Iran, they were mulling whether she should evacuate from the city. Then the blackout was imposed, and they lost contact. Since then she has heard through a relative that the woman was in the ICU with respiratory problems.
When she calls, she gets the same bizarre message as the woman in the UK, a lengthy mantra.
“Close your eyes and picture yourself in a place that brings you peace and happiness,” it says. “Maybe you are walking through a serene forest, listening to the rustle of leaves and birds chirping. Or you’re by the seashore, hearing the calming sound of waves crashing on the sand.”
The only feeling the message does instill in her, she said, is “helplessness.”