Hajj 2021: How Jeddah earned its reputation as the city of hospitality

Jeddah old view, Saudi Arabia. Created by Girardet after Lejean, published on Le Tour du Monde, Paris, 1860. (Shutterstock)
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Updated 18 July 2021
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Hajj 2021: How Jeddah earned its reputation as the city of hospitality

  • For centuries, the port city of Jeddah on the Red Sea coast has offered pilgrims comfort and friendship on their arduous journey
  • The special bond between Jeddah and the pilgrimage has shaped the city’s geography, architecture and its entire way of life

JEDDAH: For centuries, Hajj has been a once-in-a-lifetime experience for the millions of Muslims who travel to the Holy City of Makkah. In days gone by the journey was often arduous. But weary pilgrims arriving in Jeddah, for many their first port of call, have always found comfort and friendship thanks to the famed hospitality of the city’s residents.

The port city on the Red Sea coast has been inextricably linked with Hajj and Umrah for more than 1,300 years. In 674, Caliph Uthman ibn Affan, a companion of the Prophet, designated the city as a gateway for pilgrims traveling to Makkah and Madinah.

It has continued to serve this noble purpose ever since, latterly under the careful stewardship of the Kingdom of Saudi Arabia, which works tirelessly to facilitate the movement, accommodation and comfort of pilgrims on their journeys to Makkah, 40 miles to the east of Jeddah, and Madinah, 220 miles to the north.

This gateway to two of the holiest cities in Islam has provided generations of Muslims from all corners of the Earth with food and lodgings on their journey to perform the sacred pilgrimage. But the city offers so much more than shelter and sustenance. Pilgrims have traditionally been greeted with profoundly touching displays of hospitality, solidarity and friendship — a proud tradition among Jeddawis that continues to this day.

Families in Madinah are often referred to as “Muzawareen” — which comes from the Arabic word “zeyara,” meaning “visit” — denoting their inherited duty to take into their homes pilgrims visiting the mosque and the grave of the Prophet.

Families in Makkah are often called “Mutawefeen,” which is derived from “tawaf,” one of the rituals during Hajj and Umrah. Again, this denotes their traditional role in guiding visitors.

By the same token, Jeddawis are often known as “Wukalaa” in recognition of the assistance they provided as agents to the pilgrims who arrived there by sea.




Street view with a car in Jeddah, in 1939. (Photo by Ullstein Bild via Getty Images)

In the old days, large ships carrying the pilgrims would anchor in deeper waters off the Red Sea coast, and the travelers would be brought ashore by locals on smaller wooden sambouks and dhows. There they were greeted by their designated agents, who would show them to their lodgings.

Ahmed Badeeb, a local historian and longtime resident of Jeddah’s historic old city, said that this special bond between the people of the city and visiting pilgrims not only shaped its urban geography but its entire way of life.

“Pilgrims arriving by land were very few,” he told Arab News. “Large ships would bring Hajj pilgrims from all over and there were no hotels in Jeddah.

“The people of the city would provide lodgings for pilgrims in their own homes and the pilgrim would become part of the family, establishing relationships. And when their guests returned home, they’d continue their correspondence because they felt like they had a home (there).

Homeowners would normally sleep in the mabeet, their designated sleeping quarters located on the roof of the house, and provide lodging for pilgrims in the megad (sitting room) on the ground floor.

Pilgrims’ visits for Hajj could last for up to four months, but they usually remained in Jeddah for only a few days while their agents arranged onward travel to Makkah or Madinah. Jeddah was therefore a brief pit stop on their journeys.

HAJJ 2021 IN FOCUS

Pilgrims have arrived at the Grand Mosque in Makkah to perform tawaf in the first Hajj act of the year after reaching the city on Saturday. Keep track of this year's pilgrimage here.

“It would take a few days for pilgrims to prepare their belongings before setting out for Makkah with their food, clothing and supplies,” Badeeb said.

“Camels were rented to carry pilgrims’ belongings, and at times a howdah (a seat on the back of a camel) was also brought in to carry the women. It would take one day to reach Makkah.”

The duration of a pilgrim’s stay in Jeddah varied depending on the arrangements made between the “wakeel” in Jeddah and the “mutawif” in Makkah who would host the pilgrim upon arrival there.

“(Jeddah’s) population would grow exponentially with every Hajj season,” Badeeb added. “It helped with the city’s economic growth and aided the pilgrims as well, as they would sell their goods and spices to residents of the city, who have always been welcoming.”

In addition to boosting the local economy, Hajj also shaped Jeddah’s architecture. Historians believe that because prosperous families in the old city hosted so many pilgrims, it became common for their homes to include several stories — as many as seven. They had numerous rooms set aside for specific purposes and often featured protruding rowshan balconies. The taller and more elaborately decorated the house, the greater the status of its residents.

Inside these towering structures, the owners would prepare rooms for the pilgrims they were hosting. Guests were normally given the megad on the ground floor and provided with mats and pillows. 




1976: A crowd of pilgrims from Indonesia on the deck of their chartered ship in Jeddah harbour, bound for Makkah. (Photo by Keystone/Getty Images)

Derived from the word “to sit,” the megad is a large room normally used for welcoming family and close friends. While pilgrims were provided with lodgings on lower floors, families would move into rooms on the upper floors and provide their guests with meals prepared in their kitchen, which was usually located on the first floor.

“By the time the pilgrims arrived in Jeddah, their food supplies would have depleted on their long journeys,” said Badeeb. “Everything was provided for them from the minute they landed until they left.

“Pilgrims arriving from certain countries or regions usually stayed with specific families, facilitated through agents in their home countries. The trust that is built through that allowed them to keep their money and belongings safely stored until they completed their pilgrimage.”

Over the years, as the number of pilgrims steadily grew, it became increasingly difficult to find lodgings with families in the old city. To ensure everyone was safely housed and cared for, the Saudi authorities realized they would have to build new, specialized facilities.

In 1950 the Kingdom’s founder, King Abdul Aziz, ordered a “pilgrims’ city” to be established close to Jeddah Islamic Seaport, where about 70 percent of pilgrims arrived in the country on their way to perform Hajj. By 1971, this city within a city had 27 buildings, including health clinics, shops, mosques and other facilities.

Several similar facilities were subsequently established, including one to the east of the historic old city capable of accommodating 2,000 pilgrims, and another near the old airport, which by the mid-1980s could host 30,000 people.

Times have changed and although Jeddah’s families no longer host visitors in their own homes as their forefathers once did, they continue to offer the same warm greetings and hospitality that has characterized the city’s residents for centuries.


Laylat Al-Qadr: Worshipers pack Holy Mosques for 27th night of Ramadan

Updated 27 March 2025
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Laylat Al-Qadr: Worshipers pack Holy Mosques for 27th night of Ramadan

  • Makkah’s Grand Mosque received over 4.2 million worshipers on Wednesday night

RIYADH: Millions of Muslims from around the world flocked to the Grand Mosque in Makkah and the Prophet’s Mosque in Madinah for the 27th night of Ramadan, where they performed Taraweeh and Tahajjud prayers.

In a new record, the Grand Mosque received over 4.2 million worshipers on Wednesday night, according to Al-Ekhbariya.

Worshipers were seeking Laylat Al-Qadr (The Night of Power), one of the most important nights in Islam and is, as stated in the Qur’an, better than a thousand months.

Laylat Al-Qadr falls within the final 10 days of Ramadan but its exact date remains unknown, however it’s widely regarded as falling on the 27th of Ramadan. Mislims are also encouraged to seek this night during the odd-numbered nights of the last 10 days.

Operational plans on Wednesday included preparing the Mataf (Area of Circumambulation) to accommodate 107,000 pilgrims per hour, ensuring a smooth movement inside the Grand Mosque.

Authorities have also equipped 428 escalators and 28 elevators and modern audio systems including 1,300 speakers, in addition to providing power sources with a capacity of up to 90,000 tons to cool the Grand Mosque.

The Makkah region Health Affairs Department has boosted its services through medical centers located within the Grand Mosque and its courtyards to provide medical services to pilgrims. 


New initiative launched to boost agroforestry in Saudi Arabia

Updated 27 March 2025
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New initiative launched to boost agroforestry in Saudi Arabia

RIYADH: The National Center for Vegetation Cover Development and Combating Desertification has launched the Agroforestry Action Plan Development Project to enhance environmental sustainability, social development and economic growth.

The project assesses agroforestry conditions, applies global best practices and promotes investment for sustainable forest management, the Saudi Press Agency reported.

Aligned with Saudi Arabia’s Vision 2030, it supports environmental sustainability and combats desertification, the SPA added.

As part of the project, the center will activate its December 2024 memorandum with the Center for International Forestry Research and World Agroforestry to enhance research collaboration and implement advanced agroforestry techniques.

The initiative aims to restore land, expand vegetation, protect habitats and reduce carbon emissions. It also fosters resilient forest ecosystems and improves forest areas across the Kingdom.

Additionally, the center is advancing sustainable forests through its initiative to plant 60 million trees, rehabilitating 300,000 hectares by 2030.


Ithra to host three-day Eid Al-Fitr festivities

Updated 27 March 2025
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Ithra to host three-day Eid Al-Fitr festivities

DHAHRAN: The King Abdulaziz Center for World Culture in Dhahran will host more than 25 Eid Al-Fitr events from March 31 to April 2, featuring exhibitions, performances, and interactive activities.

The program includes an exhibition showcasing eight master artisans in papermaking, calligraphy, and ornamentation. Visitors can explore an installation inspired by mudbrick architecture and traditional palm-based crafts.

At the Children’s Museum, activities include an immersive Eid celebration and workshops such as “Balloon Art,” “Eid in a Bag,” and “The Scent of Eid.”

Families can enjoy the “Eid Wheel” game and storytelling sessions where children create their own cloud keepsake.

Other experiences include “Eid Echoes,” a 360-degree audio journey capturing the festive sounds of Eid, set in the plaza. The library will host Eid-themed storytime.

The “Eid on the Big Screen” program will feature global cinema and Japanese anime, including “The Wind Rises,” “Chibi Maruko-chan,” and “A Mosquito.”

Visitors can also explore an AI-powered interactive display and a vitual reality journey through historical Eid celebrations. Live oud performances will take place in Ithra’s gardens, creating a festive open-air concert.

Lush Garden will offer a vibrant space with games and challenges for families and children to enjoy Eid’s joyful atmosphere. The “Energy Exhibit” will also feature special Eid programming for kids of all ages.


Chad president arrives in Jeddah

Updated 27 March 2025
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Chad president arrives in Jeddah

The President of Chad Mahamat Idriss Deby Itno was recently received by Prince Saud bin Mishaal bin Abdulaziz, the deputy governor of the Makkah Region, on his arrival at King Abdulaziz International Airport in Jeddah.

The Mayor of Jeddah Saleh Al-Turki, and Ambassador of Chad to the Kingdom Hassan Saleh Al-Qadam Al-Junaidi were among the officials present, the Saudi Press Agency reported.


Smart solutions make life easier for growing pilgrim numbers at Grand Mosque

Updated 26 March 2025
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Smart solutions make life easier for growing pilgrim numbers at Grand Mosque

  • The system enables seamless crowd control during peak periods, facilitating smooth entry and exit processes

MAKKAH: The safety, comfort and experience of millions of pilgrims at the Grand Mosque will be better than ever, thanks to the General Authority for the Care of the Two Holy Mosques harnessing advanced technology and improving its strategic oversight.

At the heart of the transformation is a command center which gives the authority a comprehensive overview of operations. Advanced sensors at key entrances track pilgrim numbers in real time, enabling precise crowd monitoring and management in collaboration with relevant authorities.

A camera system captures real-time entry movements, providing instantaneous insights into pilgrim flows and pinpointing potential congestion risks. This dual-system approach has transformed crowd control within the mosque and is particularly effective in critical areas such as the Tawaf and Sa’i routes.

The system enables seamless crowd control during peak periods, facilitating smooth entry and exit processes. By leveraging precise and historical data, it ensures decision-makers can make swift, informed choices.

Over 200 digital panels have also been installed to improve spatial navigation, helping pilgrims move more efficiently through the mosque complex.

The number of electric golf carts has been expanded to 400, as well as custom-designed manual carts being available. This meets the diverse needs of pilgrims during the season, ensuring comfortable and seamless transportation that simplifies the performance of religious rituals.

A huge cooling infrastructure spans the sacred space, utilizing 155,000 tonnes of refrigeration to maintain perfect ambient temperatures across the Grand Mosque. Balanced lighting illuminates every corner, while a precision audio system ensures that calls to prayer and religious services resonate with clarity. A new luggage storage service also offers secure, QR-coded smart tags for easy tracking and retrieval of belongings.

The authority maintains rigorous standards and conducts periodic updates as part of efforts to maintain service efficiency and accommodate the growing number of pilgrims.