A look into modernization of tawafa profession as Hajj 2021 ends

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A mutawwif is someone who has been appointed by the Ministry of Hajj and Umrah to guide pilgrims. (Supplied)
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A mutawwif is someone who has been appointed by the Ministry of Hajj and Umrah to guide pilgrims. (Supplied)
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Updated 31 July 2021
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A look into modernization of tawafa profession as Hajj 2021 ends

  • Pilgrims used to stay up to four months, in comparison to spending less than a week at the moment

MAKKAH: Shadia Jumbi has worked in the tawafa profession since she was eight years old, helping pilgrims and guiding them through Hajj.

“We are used to traveling to Indonesia, Malaysia, Thailand, the Philippines, and China to bring pilgrims who are later met at the pilgrims’ city in Jeddah. We used to receive pilgrims and supervise them during the Hajj journey in the holy sites and throughout the Hajj phases. They used to stay in Makkah for up to four months, in comparison to spending less than a week (there) at the moment.”
Tawafa establishments are a key part of the Hajj experience, managing pilgrims’ affairs upon their arrival in the Kingdom until they leave for their homeland after the holy rituals have been performed. A mutawwif is someone who has been appointed by the Ministry of Hajj and Umrah to guide pilgrims. These two elements are being brought into line with trade regimes and universal standards through development and modernization.

HIGHLIGHTS

• Shadia Jumbi recalled how pilgrims were captivated by Makkah’s communities. They learned about their customs and traditions, tried Hijazi food, and brought along their culture which merged with the Saudi culture.

• She also recalled that five stories used to be dedicated to pilgrims in Makkah’s houses, with homeowners living in the highest story. They interacted with the household members as an integral part of their Hajj experience. Nowadays, pilgrims eat, drink, and stay at hotels and camps. They do not interact with Makkah’s communities.

Jumbi, who is 70, is considered to be one of the first mutawwif in Makkah. She remembered when guides would fly to the home countries of people who wanted to visit the Kingdom, saying there were vast differences between Hajj in the past and Hajj in the present and that Hajj used to be an arduous journey for both pilgrims and mutawwif.
She recalled how pilgrims were captivated by Makkah’s communities. They learned about their customs and traditions, tried Hijazi food, and brought along their culture which merged with the Saudi culture. They witnessed Makkah’s manners which were a reflection of the host country’s manners and delivered a positive message to all their communities abroad.
“In the past, we received them in our homes, cooked for them, washed their clothes, celebrated them and invited them to join all our celebrations and occasions. They were keen to learn the Arabic language and learn about the most important places in Makkah and visit them, as well as the historic and archaeological sites.”




Tawafa establishments are a key part of the Hajj experience, managing pilgrims’ affairs upon their arrival in the Kingdom until they leave for their homeland after the holy rituals have been performed.

She recalled that five stories used to be dedicated to pilgrims in Makkah’s houses, with homeowners living in the highest story. They interacted with the household members as an integral part of their Hajj experience.
Nowadays, pilgrims eat, drink, and stay at hotels and camps. They do not interact with Makkah’s communities.
Jumbi said that the mutawwif would grow close to pilgrims and form a strong relationship and solid bond with them.
“Nowadays, the mutawwif has become a mere number in a series of the tawafa offices that are spread everywhere. They no longer play their role in supervising tourist trips and market visits and, when pilgrims get sick, we drive them to the hospital, treat them and supervise them from the moment they arrive until they leave.”




Shadia Jumbi, who is 70,  is considered to be one of the first mutawwif in Makkah. Jumbi has worked in the tawafa profession since she was eight years old, helping pilgrims and guiding them through Hajj.


She spoke of farewells, tears and open arms. “When we visited them in their countries, they did not let us stay in hotels. They received us in their homes. The mutawwif was respected and, unlike today, their main role was dealing with pilgrims as a family they respect.”
Ahmed Saleh Halabi, a writer specializing in Hajj and Umrah services, said there were many benefits to tawafa institutions being transformed into companies.
“There are benefits and gains in developing the human resources working in services and administration. Their work will not be limited to working in the Hajj season alone, but also throughout the year through diversifying service programs. The role of the tawafa companies will not be limited to securing and preparing the pilgrims’ camps in the holy sites, as they will also secure housing and food for pilgrims (in Makkah and the holy sites).
“Moreover, the companies will be able to organize the visits’ program in Makkah, as well as the tourism programs in Taif and Jeddah, which means that contributors and workers in the area of providing services for pilgrims will have economic benefits, met with the pilgrims’ benefits through the services they receive.”




Mentalities must change and everyone must accept the new shift.
Ahmed Saleh Halabi
Writer specializing in Hajj and Umrah services

Halabi said that if institutions worked on diversifying their services, they would receive different sources of income and change their traditional methods of receiving pilgrims, supervising their housing, setting up their camps in the holy sites, and providing buses to transport them.
“It is hard to demand (that) contributors inject money in new companies to increase capital, however, it is possible for companies to obtain concessional loans from banks that enable them to stand strong.”
He also said that “mentalities must change” and “everyone must accept” the new shift.




Old business card of mutawwif.

“Companies now need new ideas that call for diversifying services and participating in other services that the institutions were not involved with, such as investment in transportation and food.”
He said transformation could not harm tawafa establishments and mutawwif and that he expected change to be beneficial as they could work through the year, instead of seasonally, in any profession or service.
A mutawwif at the National Tawafa Establishment for South Asian Pilgrims, Abdul Aziz Abdul Razzaq, agreed that transformation had its advantages.
These included having a memorandum of association, a statute, share certificates, and a corporate governance manual to protect the company, ensure contributors’ rights and develop the organizational structure for members and committees by choosing the skills of professionals based on adopted standards.
Other benefits were discussing strategic goals and reports in regular meetings, and getting into investment opportunities with external partnerships — for areas such as communication, housing, food and transport — as well as providing high-quality services for pilgrims, enabling contributors to trade and purchase shares in the future, raising the share value for shareholders, enabling contributors to join the service delivery companies and the possibility of entering the Umrah system in the future.

Decoder

Tawafa and mutawwif

Tawafa establishments are a key part of the Hajj experience, managing pilgrims’ affairs upon their arrival in Saudi Arabia until they leave for their homeland after the holy rituals have been performed. A mutawwif is someone who has been appointed by the Ministry of Hajj and Umrah to guide pilgrims.


Saudi anti-corruption authority reveals details of recent cases

Updated 47 min 23 sec ago
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Saudi anti-corruption authority reveals details of recent cases

  • Spokesman said legal procedures had been initiated against all perpetrators

RIYADH: A spokesman for Saudi Arabia’s Oversight and Anti-Corruption Authority, also known as Nazaha, revealed on Sunday details of a number of criminal cases it recently investigated and prosecuted.

Outlining 20 of the most prominent corruption cases, he said legal procedures had been initiated against all perpetrators.

In one case, two Central Bank employees were arrested for receiving sums of money from a resident, who was also arrested, in exchange for depositing more than SR7.3 million ($1.95 million), without verifying the source, into bank accounts belonging to commercial entities over a two-year period.

In another case, a security officer working at the General Department of Traffic was arrested for receiving SR387,000 from the owner of a public services office, who was also arrested, in exchange for illegally amending the essential data of a group of vehicles.

One of the cases also highlighted involved an employee working at a university hospital who was arrested for receiving SR100,000 from citizens in exchange for a promise to employ them at the university.

Nazaha said it continues to work to identify and prosecute anyone in the Kingdom involved in the embezzlement of public funds, guilty of abuse of power and position for personal gain, or otherwise harming the public interest.

It stressed that guilty parties will be pursued and held accountable, and that there is no statute of limitations on such crimes.


Saudi, Bahraini public prosecutor meet in Manama

Updated 05 May 2024
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Saudi, Bahraini public prosecutor meet in Manama

  • Al-Mujeb highlighted the unwavering support the Kingdom's public prosecution receives from its leadership

RIYADH: Saudi Public Prosecutor Sheikh Saud bin Abdullah Al-Mujeb met with his Bahraini counterpart Ali bin Fadl Al Buainain in Manama, Saudi Press Agency reported on Sunday.
Al-Buainain welcomed Al-Mujeb and his accompanying delegation and expressed his delight at the visit, which he said signified the ongoing exchange of visits between the judicial bodies of the two nations and the sustained collaboration in combating transnational crime.
During the meeting, Al-Mujeb emphasized the deep-rooted historical ties between the Bahrain and the Kingdom and their continued advancement across various sectors, particularly in parliamentary cooperation and the exchange of information to ensure regional security.
He highlighted the unwavering support the Kingdom's public prosecution receives from its leadership, which he said enhanced the efficiency of its judicial processes.


Conjoined Filipino twins arrive in Riyadh for surgery

Updated 05 May 2024
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Conjoined Filipino twins arrive in Riyadh for surgery

  • Parents convey appreciation to King Salman, Crown Prince Mohammed bin Salman

RIYADH: Conjoined Filipino twins arrived in Riyadh from Manila on Sunday following a Saudi evacuation plan coordinated by the Ministry of Health, the Saudi Press Agency reported.

Akhizah and Ayeesha Yusoph were born in Panabo City in the Davao del Norte province on the southern island of Mindanao in December 2022. Their bodies share one liver.

The two 16-month-old girls arrived at King Khalid International Airport and traveled to the King Abdullah Specialized Children’s Hospital to be assessed to determine the feasibility of separation surgery.

Abdullah Al-Rabeeah, supervisor general of the Saudi aid agency KSrelief, thanked the Kingdom’s leadership for their support of the flagship Saudi Conjoined Twins Program.

The program, which is spearheaded by Al-Rabeeah, has operated on more than 130 children from 25 countries since 1990. The children were born sharing internal organs with their twin.

Al-Rabeeah spoke of the program’s global significance which marks a milestone in the field of medicine, while aligning with the ambitious goals of Saudi Vision 2030 to elevate the Kingdom’s healthcare services.

The parents of Akhizah and Ayeesha conveyed their heartfelt appreciation to King Salman and Crown Prince Mohammed bin Salman for the warm welcome and generous hospitality extended to them following their arrival in the Kingdom.
 


Frankly Speaking: How are Saudi-Malaysian bilateral relations faring?

Updated 05 May 2024
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Frankly Speaking: How are Saudi-Malaysian bilateral relations faring?

  • Prime Minister Anwar Ibrahim highlights close alignment between Malaysia’s Madani economic framework and Saudi Vision 2030, resulting in a “win-win” for both countries
  • Says ties have experienced “phenomenal advance” in terms of trade and investment, sheds light on his friendship with Crown Prince Mohammed bin Salman

DUBAI: Saudi-Malaysia bilateral relations have experienced “phenomenal advance” over the past decade in terms of trade and investment, resulting in a “win-win” for both countries, Anwar Ibrahim, the prime minister of Malaysia, has said.

Speaking to Katie Jensen, host of the Arab News current affairs program “Frankly Speaking,” during a visit to Riyadh for a special meeting of the World Economic Forum last week, Anwar said he would like to see accelerated deepening of ties.

Even compared with six months ago, when he attended the Gulf Cooperation Council’s joint summit with the Association of Southeast Asian Nations in Riyadh in October, Anwar said the “two-way traffic” of investment had advanced.

“It was a phenomenal advance and improvement in terms of trade, investments, not only in oil and gas by Aramco, but also by leading Saudi companies,” he said in a wide-ranging interview covering development, diplomacy and the fight against corruption.

“A lot of Malaysian companies, too, are involved here, of course, in a smaller scale, in many of NEOM’s and in some of the energy transition programs. And I’m pleased that this two-way traffic is advancing.

“In my discussions with the crown prince, I would like to urge that this be further accelerated because that would be a win-win for both countries.”

Prime Minister Anwar Ibrahim said he would like to see accelerated deepening of ties between Saudi Arabia and Malaysia. (AN photo)

Anwar’s personal friendship with Saudi Crown Prince and Prime Minister Mohammed bin Salman is part of the reason for this burgeoning bilateral relationship, which has in turn bolstered the GCC-ASEAN partnership.

“I must say that I’m fortunate because Crown Prince Mohammed bin Salman considered me as a friend,” said Anwar, who met the crown prince during his visit for the World Economic Forum.

“We do exchange notes from time to time and he personally requested me to be present, and gives me a good opportunity to express some of the concerns and more so to be focused on economic development, on the relationships that it covers, particularly in terms of trade and investments.

“And I think he’s very forthcoming, he’s serious, he’s very determined and he’s tough. And that is to me a credit, particularly when it comes to bilateral relations. Enough rhetoric, enough pious platitudes. We want action and effective economic programs among our countries and the region, which include, therefore, ASEAN and the GCC.”


ALSO READ: Malaysian PM condemns West’s ‘sheer hypocrisy’ over Gaza war


Saudi Arabia and Malaysia also share much in common in terms of their respective economic development programs, which Anwar says are closely aligned.

While the Kingdom recently celebrated the eighth anniversary of its social reform and economic diversification agenda — Vision 2030 — Malaysia is likewise making strides with its own development plan — the Madani economic framework.

Launched in July 2023, less than a year after Anwar became prime minister, the framework aims to position Malaysia among the world’s 30 largest economies, its top 25 least corrupt countries according to the Corruptions Perceptions Index, top 12 in the Global Competitiveness Index and top 25 in the Human Development Index.

Speaking to Katie Jensen, host of the Arab News current affairs program “Frankly Speaking,” Malaysian Prime Minister Anwar Ibrahim said he would like the deepening of Saudi-Malaysian ties accelerated "because that would be a win-win for both countries.” (AN photo)

Malaysia also aims to raise its female labor force participation rate to 60 percent and lower its fiscal deficit to 3 percent and lower. To succeed in this reform agenda, Anwar intends to weed out corruption, implement good governance, boost foreign and domestic direct investment, and raise wages.

“I studied Vision 2030 extensively,” said Anwar. “And during the session we had during the World Economic Forum, we had an opportunity to engage with Crown Prince Mohammed bin Salman for an hour asking questions on how he then sees this vision coming.”

He added: “We are now moving ahead to deal with issues that would affect the future of the world, particularly the emerging economies … dealing with energy, with digital, with technology, with quality education, with good public health service, with AI.

“And I think this is the direction which is consistent with the Madani, because we also talk about civilization and values and integrity and, more importantly, the issue of good governance.”

A shared economic trajectory is not the only thing Saudi Arabia and Malaysia have in common. Both nations have also pursued their own independent foreign policy, without submitting to the demands of powerful allies or choosing sides in superpower rivalries.

“Firstly, we are not tied to this xenophobic view of viewing China in a negative sense,” said Anwar. “As a neighbor, we have not encountered problems with them.

“Of course, there are teething issues which we do encounter with all our neighbors and countries, but we maintain excellent relations, which would enormously benefit Malaysia as an emerging economy: Investments, trade and even cultural exchanges.

“And we also have a very strong presence of the ethnic Chinese in Malaysia. And I think to deny them a right of engaging would be futile.

“At the same time, as I have said earlier, cumulatively, the US remains the most important trading partner. And we are comfortable with it. We have benefited from its training, the technology transfer and also the workforce.

“Now there’s a continued presence of European countries, including Germany. And I think, why can’t we be just friends and engage with everybody? And those who are having problems should not impose and dictate their policies to the smaller economies, because we cannot afford to have that.

“There’s no reason whatsoever for us to be involved in that sort of a trade war, or bifurcation or tense relations between these countries.”

On the domestic front, Anwar has been true to his word on combating corruption. The Malaysian Anti-Corruption Commission has confirmed it is investigating former Prime Minister Mahathir Mohamad in connection with a case involving his sons, Mirzan Mahathir and Mokhzani Mahathir, who have been ordered to declare their assets.

Mahathir is a vocal critic of Anwar, who served as his deputy during the 1990s before being jailed. Anwar has denied accusations of using his anti-corruption drive to settle an old political score.

“We cannot deny the fact that any effective measure to combat corruption would invite some negative political remarks,” said Anwar.

“So, are we suggesting that effective anti-corruption moves should avoid dealing with past corrupt leaders? Of course, the answer is no, because then the public would think that if you belong in a certain level, then you should be safe, excluded from these operations.

“So, I leave it entirely to the Anti-Corruption Commission. They do not consult me. My instructions are clear: We must stop the rot. It does not matter what the position, present or past. If you find basic reasons to suggest that investigations must be conducted fairly and professionally, please do so, because you cannot be selective, whether they are in the government or opposition, whether present leaders or past leaders.

“Otherwise, leaders like me will take the opportunity. You amass wealth as much as possible, quietly, and then later I’ll be safe because past leaders should not be touched. I think this is not the position that we take.

“I started this administration with clear calls. Good governance to rid the country of the scourge of corruption, which has led to so much waste. The endemic corruption is a scourge because it has condemned the society and the poor have suffered due to this. And many of our programs have been somewhat scuttled.

“So, we will proceed regardless. And it does not bother me in terms of the political reaction, because the Anti-Corruption Commission must remain independent and professional.”
 

 


Saudi defense minister meets with Burkinabe counterpart

Saudi Defense Minister Prince Khalid bin Salman meets with Burkina Faso’s Minister of Defense and Veterans Affairs in Riyadh.
Updated 05 May 2024
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Saudi defense minister meets with Burkinabe counterpart

  • The ministers discussed regional and international developments and efforts made with regard to them

RIYADH: Saudi Arabia’s Defense Minister Prince Khalid bin Salman met with Burkina Faso’s Minister of Defense and Veterans Affairs Kassoum Coulibaly in Riyadh on Sunday.

During the meeting, relations between the two countries and military and defense cooperation were discussed.

The ministers also discussed regional and international developments and efforts made with regard to them.