Saudi Arabia’s logistics and delivery sectors show increase in precision navigation, says what3words CEO

Saudi Arabia’s logistics and delivery sectors show increase in precision navigation, says what3words CEO
Based in London, What3words is a global address system designed to identify any location with a resolution of about 3 meters. Supplied/What3words
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Updated 01 October 2024
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Saudi Arabia’s logistics and delivery sectors show increase in precision navigation, says what3words CEO

Saudi Arabia’s logistics and delivery sectors show increase in precision navigation, says what3words CEO
  • What3words began operating in the Kingdom in 2018 and has since been implemented in several sectors
  • The UK-based company has signed agreements in the last year to partner with more Gulf-based companies

LONDON: Saudi Arabia is experiencing increased demand for precision navigation in the logistics sector as it becomes “an ultra-competitive area” where consumer service expectations are very high, according to an expert.

“Precision navigation is becoming a priority, especially for the logistics sector in the region, and if you want to divulge into Saudi Arabia, particularly, as logistics is a very important part of any kind of business at the moment ... what we’re seeing is this trend where precision navigation is becoming a really key theme,” Chris Sheldrick, co-founder and CEO of what3words, told Arab News.

“It’s an ultra-competitive area and service expectations are becoming very high among consumers, people want to reduce calls they’re getting from delivery drivers, and they want to have a really good experience when they order online, and so, I think, especially now in Saudi Arabia, we’re just seeing a huge trend toward how can I become far more precise about that location,” he said.




What3words has been implemented in several sectors in Saudi Arabia, including emergency services, logistics, ride-sharing apps, delivery services, and giga projects. Supplied

What3words, a global address system designed to identify any location with a resolution of about 3 meters, began operating in the Kingdom in 2018.

It has since been implemented in several sectors, including by the Red Crescent for emergency services, along with logistics companies, ride-sharing apps and delivery services, in addition to being used by real estate developer ROSHN, who are rapidly developing and using it for their newly built properties in their communities and filtering out into private companies as well.

“We’re very proud to be part of that change which is happening in Saudi, around precision for navigation for all of these key industries of the on-demand economy and really hoping to thrive over the next few months toward the end of the year and with regards to the rest of the Middle East with the same (approach),” he said.

The UK-based company which was set up in 2013, has recently signed agreements in the last year to partner with more Gulf-based companies, while also enhancing existing cooperation deals and being more used by consumers, who are “getting what3words more ingrained in their daily lives,” Sheldrick added.

As part of the new partnerships, Saudi supermarket chain Tamimi Markets has adopted what3words for precise home delivery of groceries.

UAE-based ZAJEL Courier Services now also accepts what3words in the Emirates and Saudi Arabia to help improve delivery efficiency and enable retailers to offer more precise deliveries to their customers, making it the 23rd logistics company in the region to adopt what3words.

Last week, Kaafmeem, a Saudi fashion retailer specializing in women’s clothing, also partnered with what3words and the option has been added to the checkout page, so that customers can make sure they receive their goods to the correct 3 sq. meter entrance of their house, Sheldrick said.

“It’s a relatively small world around e-commerce, and we’re finding that the logistics companies themselves are recommending to retailers to add what3words on to the checkout page because they know that for themselves as delivery companies, it saves them time and money when they get that 3-meter precision, so I think we’re pretty cemented into the mobility, e-commerce and ecosystems there,” he added.




Chris Sheldrick, co-founder and CEO of what3words, said Saudi Arabia is seeing a trend where precision navigation is becoming a really key theme. Supplied

Sheldrick said the Gulf and Middle East have historically struggled with accurate addresses, but “it feels like now the whole region is uniting around this movement,” from the on-demand economy, ride-hailing, e-commerce, to grocery delivery, and being able to get to the entrances of people’s homes “first time every time,” and he feels that this is being supported by governments, industry and by consumers themselves.

“With some of our existing customers, let’s say (Emirati multinational logistics, courier and package delivery company) Aramex, who are the first delivery company in the Gulf to adopt what3words, there’s always more and more touch points as these companies grow the ways they need to integrate and what3words grows as well.

“At the moment, we are really focused on replicating the household name status that what3words now enjoys in the UK, into the Gulf region and especially in Saudi Arabia.”




What3words is looking to incorporate technologies so the pinpoint addresses are valid on the ground and become part of the aerial life and aspect as well. Supplied

With the Kingdom looking to lead the way in building smart and futuristic cities, developing electric vehicles, self-driving vehicles and drone deliveries, Sheldrick said that what3words is looking to incorporate those technologies so the pinpoint addresses are not only valid on the ground but become part of the aerial life and aspect as well.

“With a lot of the technologies which are coming into the region, there’s now approval for vertical takeoff and landing, let’s say taxis, there’s drone delivery, autonomous cars — now, in each of these cases, the precise location where you’re going to is incredibly important and (it is) incredibly important to be precise and not vague on those locations.

“So, we think that those are ideal places for us to partner, as these new industries effectively are built, what3words wants to be there right at the beginning as the regulations are being signed off that these can now be happening in everyday life as addresses must be more precise, this is a great opportunity for us to be getting established alongside these new technologies taking hold in KSA and the wider region.”


Unity in diversity among global pilgrims celebrating Eid in Makkah

Unity in diversity among global pilgrims celebrating Eid in Makkah
Updated 31 March 2025
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Unity in diversity among global pilgrims celebrating Eid in Makkah

Unity in diversity among global pilgrims celebrating Eid in Makkah
  • Worshippers relish the festive spirit of the holy city on the first day of Eid
  • Throngs of pilgrims complete their Umrah rituals at Grand Mosque

MAKKAH: An atmosphere of love, diversity, and joy permeates the sacred precincts of the Grand Mosque as pilgrims from across the globe converge to experience Eid in this unique spiritual setting.

The first day of Eid commenced with dawn prayers at the mosque, where throngs of worshippers in white ihram garments — symbolizing unity and detachment from worldly matters — gathered in devotion.

Pilgrims exchanged warm congratulations and prayers, asking Allah to accept their worship and bless them in the coming year.

Throngs of worshippers gathered at the Grand Mosque to celebrate Eid and perform Umrah rituals. (Supplied)

Following the Eid prayer, jubilation spread throughout Makkah’s streets, which teemed with pilgrims expressing their happiness through prayers and greetings in numerous languages.

This vibrant display embodied the rich cultural diversity that characterizes the Grand Mosque, creating an atmosphere of profound spiritual tranquility.

Many pilgrims took the opportunity to complete their Umrah rituals or circumambulate the Kaaba.

A vibrant display embodied the Grand Mosque's rich cultural diversity, creating a serene spiritual atmosphere. (Supplied)

The celebrations included both religious observances and social activities. After prayers and circumambulation, some pilgrims visited other sacred sites like Jabal Al-Noor (Mountain of Light) and the Cave of Hira, while others explored Makkah’s bustling markets to purchase gifts and souvenirs.

These marketplaces pulsed with energy as worshippers bought prayer beads, copies of the Qur’an, oud, and traditional Makkah sweets.

Nasser Bukhari, a clothing merchant in the central district, observed that pilgrims proudly wear attire traditional to their homelands, transforming the Grand Mosque into a living canvas of Islamic diversity.

HIGHLIGHTS

• Following the Eid prayer pilgrims expressed their joy through prayers and greetings in numerous languages.

• Makkah’s hotels and restaurants thrive during Eid, offering celebratory meals.

• Visitors gather around breakfast tables laden with dates, maamoul cookies, and Saudi coffee, while others seek out popular local dishes.

Some don white jalabiyya dresses, while others appear in vibrantly colored, embroidered traditional garments.

Women often choose colorful abayas adorned with intricate patterns reflecting their cultural heritage, with some combining traditional dress with abayas as a celebration of the joyous occasion.

The celebrations included both religious observances and social activities. (Supplied)

The city’s hotels and restaurants thrive during Eid, offering special celebratory meals. Visitors gather around breakfast tables laden with dates, maamoul cookies, and Saudi coffee, while others seek out popular local dishes.

Traditional Makkan confections such as laddu, mushabbak, zalabiya, and debyaza are abundant, as pilgrims of all nationalities unite as one family bound by faith.

The humanitarian spirit of Eid is evident throughout the city, with volunteers distributing gifts and sweets to children and providing meals to those in need, while some pilgrims visit hospitals and orphanages bearing gifts and assistance.

The organization is impeccable, with the flow of millions of pilgrims proceeding smoothly and efficiently.

Yahya Noor, Syrian physician

As night falls, the illuminated Grand Mosque creates a breathtaking spectacle. Pilgrims continue their devotions or stroll through the mosque’s courtyards, savoring the atmosphere.

Yahya Noor, a Syrian physician, described the Eid celebrations in the city: “Here in Makkah, Eid extends beyond congratulations and festive foods to encompass charitable works and solidarity.

“Witnessing volunteers distribute gifts and meals to the needy made me feel part of a vast Islamic community that genuinely cares for its members.

“The organization is impeccable, with the flow of millions of pilgrims proceeding smoothly and efficiently,” he continued.

“When I entered the Grand Mosque at Eid dawn, I was moved to tears. Seeing the illuminated Kaaba surrounded by reverent worshippers made me truly appreciate this sacred place’s magnificence.

“The exchange of blessings and the atmosphere of love made me feel as though I were among family.”

 


Worry-free worship: Children’s clubs lighten pilgrims’ load

Childcare centers offering top notch childcare services are available at the Two Holy Mosques, as well as nearby hotels. (SPA)
Childcare centers offering top notch childcare services are available at the Two Holy Mosques, as well as nearby hotels. (SPA)
Updated 31 March 2025
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Worry-free worship: Children’s clubs lighten pilgrims’ load

Childcare centers offering top notch childcare services are available at the Two Holy Mosques, as well as nearby hotels. (SPA)
  • Saudi authorities are spearheading efforts to provide top-tier childcare services for worshippers

MAKKAH: With more pilgrims making the journey to Makkah, a Children’s Club initiative is offering a secure, fun space for youngsters, freeing parents to focus on their rituals.

Childcare centers offering top-notch childcare services are available at the Two Holy Mosques, as well as hotels near the Grand Mosque.

Razan Dahlawi, an adviser to the chairman of the General Authority for the Affairs of the Two Holy Mosques and a key figure overseeing the childcare centers, told Arab News: “The authority established several childcare centers during the holy month of Ramadan this year.

Childcare centers offering top notch childcare services are available at the Two Holy Mosques, as
well as nearby hotels. (SPA)

“They operate 24/7 and seek to provide safe childcare services in an enriching environment by utilizing educational and recreational programs that develop children’s capabilities and promote good values.”

According to the authority, children can enjoy a packed schedule, with Qur’an and Athkar lessons, storytelling that informs and sparks imagination, sensory and creative activities, and healthy meals.

These seasonal childcare centers are found in the third Saudi expansion (areas 12-15), facing gates 100 to 104. They welcome boys aged from 18 months to 6 years and girls from 18 months of age to 9 years.

“They operate 24/7 and seek to provide safe childcare services in an enriching environment by utilizing educational and recreational programs that develop children’s capabilities and promote good values.” (SPA)

A specialized team of counselors oversees the centers, which include a dining area, a space for visual displays, educational models depicting the landmarks of the Two Holy Mosques and the process of performing the religious duties, as well as private sleeping rooms.

Hotels near the Grand Mosque are stepping up, too, enhancing their own childcare offerings to ensure a level of service that matches their prime location.

Abdullah Hazzazi, assistant front office manager at Dar Al-Tawhid Hotel, said that the Children’s Club “creates a secure and comfortable environment for children, allowing parents to perform Umrah without worrying about their little ones.”

Entertainment and learning are combined under the supervision of childcare professionals, he added.

“The club features entertainment, educational activities, and games that contribute to their development and art workshops suitable for all ages, while also providing healthy meals and comprehensive medical care.

“We make sure to update parents regularly on their children’s well-being, so they can perform the rites with peace of mind,” Hazzazi said.

Hadeel Al-Harbi, Shaza Makkah Hotel’s children’s club manager, said that children are welcomed for up to two hours at a time, with the service free for hotel guests.

“We are keen to offer a variety of activities suitable for different age groups, including educational games, art workshops and entertaining activities that help develop children’s skills and make use of their time there,” she said.

Al-Harbi said that she would encourage all pilgrims to take advantage of the service.

“The club is an ideal solution for families seeking to comfortably and safely perform their rites,” she said.

 


Taif governor receives officials for Eid Al-Fitr

Taif governor receives officials for Eid Al-Fitr
Updated 31 March 2025
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Taif governor receives officials for Eid Al-Fitr

Taif governor receives officials for Eid Al-Fitr
  • Prince Saud conveyed the greetings of King Salman and Crown Prince Mohammed bin Salman

TAIF: Taif Gov. Prince Saud bin Nahar received Eid Al-Fitr well-wishers, including dignitaries, military leaders, directors of government departments, sheikhs, and a group of citizens.

Prince Saud conveyed the greetings of King Salman and Crown Prince Mohammed bin Salman, Saudi Press Agency reported on Monday.

He noted the great efforts and services provided by the Kingdom to the millions of visitors and pilgrims from within the country and around the world who visit the Two Holy Mosques during the holy month of Ramadan.

 


Saudi project clears 607 Houthi mines in Yemen

Saudi project clears 607 Houthi mines in Yemen
Updated 31 March 2025
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Saudi project clears 607 Houthi mines in Yemen

Saudi project clears 607 Houthi mines in Yemen
  • The total included 561 unexploded ordnances, 21 anti-personnel mines, 20 anti-tank mines and five explosive devices, according to a recent report

RIYADH: Members of Saudi Arabia’s Project Masam removed 607 explosive devices from various regions of Yemen last week.

The total included 561 unexploded ordnances, 21 anti-personnel mines, 20 anti-tank mines and five explosive devices, according to a recent report.

Ousama Al-Gosaibi, the initiative’s managing director, said a total of 486,108 mines had been cleared since its inception in 2018.

The explosives were planted indiscriminately and posed a threat to civilians, including children, women and the elderly.

The demining operations took place in Marib, Aden, Jouf, Shabwa, Taiz, Hodeidah, Lahij, Sanaa, Al-Bayda, Al-Dhale and Saada.

The initiative trains local demining engineers and provides them with modern equipment. It also offers support to Yemenis injured by the devices.

Teams are tasked with clearing villages, roads and schools to facilitate safe movement for civilians and the delivery of humanitarian aid.


Saudi Arabia launches Hajj packages for domestic pilgrims via Nusuk app

Saudi Arabia launches Hajj packages for domestic pilgrims via Nusuk app
Updated 31 March 2025
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Saudi Arabia launches Hajj packages for domestic pilgrims via Nusuk app

Saudi Arabia launches Hajj packages for domestic pilgrims via Nusuk app
  • Priority given to Muslims undertaking Hajj for the first time
  • Only those with mandatory meningitis vaccination eligible to book packages

RIYADH: Saudi Arabia’s Ministry of Hajj and Umrah has launched this year’s Hajj packages for citizens and residents of the Kingdom, now available for booking through the Nusuk app and its dedicated electronic portal.

In line with Saudi Arabia’s commitment to expanding access to the annual pilgrimage, the ministry has launched Hajj packages with priority booking for first-time pilgrims, the Saudi Press Agency reported.

According to the ministry, pilgrims must have completed the mandatory meningitis vaccination to access packages, with appointments available through the Sehhaty app.

The Nusuk platform offers a user-friendly experience, allowing pilgrims to browse and book packages with various payment options.

The Nusuk app also enables pilgrims to purchase essential Hajj items, including ihram clothing and personal necessities, as well as book flight tickets within their packages, streamlining the entire pilgrimage journey.

Welcoming the announcement, Arif Anwar, an Alkhobar resident, told Arab News: “It’s great news, I was waiting for it. Now I will make the booking via Nusuk for me and my family, and (we are) looking forward to it as priority will be given to individuals who have not previously performed this once-in-a-lifetime pilgrimage, to allow more Muslims to fulfil this one of the five pillars of Islam in a spiritually inclusive and accessible environment.”

Abdulrahman Qahtani, a Jeddah native, said: "It was awaited. I am keen to perform Hajj this year, and by fulfilling the requirements mentioned by the ministry, I will now apply via Nusuk to perform this one of the five key pillars of Islam."

Wissam Dekmak, a Lebanese resident in Riyadh, said: "It is exciting for all residents to hear this announcement, allowing us to plan and book Hajj well in advance. We can now easily reserve packages through the Nusuk app and portal. It is an amazing initiative that simplifies the process and prioritizes those who haven't yet experienced Hajj."

Packages are accessible through the electronic portal at masar.nusuk.sa/individuals/local-pilgrims.

"We offer pilgrims a variety of Hajj packages provided by authorized service provider companies, ensuring a seamless Hajj experience," according to Nusuk portal.

The Hajj package starts at SR8,092 ($2,157) for the Al-Diyafah camp in Mina with shared accommodation. The second package is offered at SR10,366 with an upgraded camp providing high-quality service.

The third package costs SR13,150 for the six towers in Mina, located near the Jamarat bridge. The fourth package, Kidana Al-Wadi Towers, is valued at SR12,537, offering luxurious accommodation in modern towers with advanced facilities and meals.

The launch is part of a wider digital transformation of the Hajj experience, with the Nusuk platform serving as a comprehensive digital companion.

The ministry receives pilgrims’ inquiries via the Pilgrims’ Care Center at 1966 (available 24/7) or the beneficiary care account on X (@MOHU_Care).