Inside OSN Streaming’s digital transformation

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A year after OSN rebranded its streaming platform WAVO to OSN Streaming, it has unveiled a brand new digital-first platform. (Screenshot)
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Chief technology officer at OSN Peter Riz. (Supplied)
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A year after OSN rebranded its streaming platform WAVO to OSN Streaming, it has unveiled a brand new digital-first platform. (Screenshot)
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Updated 25 July 2021
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Inside OSN Streaming’s digital transformation

  • How OSN delivered a digital-first product in six months

DUBAI: A year after OSN rebranded its streaming platform WAVO to OSN Streaming, it has unveiled a brand new digital-first platform, putting technology and content at its core.
In October 2020, OSN Streaming changed its look and feel, but the technology remained the same. It was around the same time that the company decided to digitally overhaul the platform, delivering an entirely new user experience. 
“My early estimation was that we need to have 12-18 months,” Peter Riz, chief technology officer at OSN, told Arab News.
However, six months was a “very aggressive timeline” for a development such as this, he added. Riz and his team had to devise a hybrid approach using six different modules to achieve this vision. The next step was to find a way to bring together the modules in a seamless manner, because running them separately was not sustainable or cost-effective.
The two key areas of the rebrand were multiple user profiles — including dedicated children’s profiles — and content presentation focusing on enhanced search and discovery.
Content presentation and discovery were critical to the user experience, said Riz. The first layer was presenting content to each user based on the general interests of that audience segment determined by factors such as age and location. 
The second and more challenging layer was navigating personal user preferences. For example, Western expats generally watch movies and shows from the West, but also like watching certain Arabic dramas, explained Riz. The platform was also designed to learn from user behavior and tailor recommendations over time.
Riz said: “We wanted to show users the content we believe is relevant, so the question became: How do we do this quickly, and how do we give all this control to the editorial and marketing team?”


The answer came in the form of a custom technological component called the Customer Experience Builder (CXB). “The CXB is a new type of innovation from a technical point of view,” added Riz, because it enables the company to add new features and updates to various touchpoints — such as the mobile app, web browser, and TV apps — through one common system.
Digital disruption has been driven, in part, by a rapid change in user behavior, making it more important than ever before for companies to be able to adapt and improve their digital services quickly.
“OSN was not only able to deliver this new platform very quickly using the CXB, but we can continuously improve the experience,” said Riz. From building the CXB from scratch to writing new code, the new platform is a technological innovation for OSN.
“We changed the entire environment,” said Riz. “There is no legacy code in the new environment so every line of code that the engineers created to deliver the service is new.”
Since the launch of the new platform, OSN has been making tweaks through the CXB suite every two weeks. “Most of the logic, or ‘magic’ as we sometimes call it, happens on the backend,” he added.
Although these changes are almost imperceptible to users, they have a profound impact on how people discover and watch content on the platform, said Riz, resulting in OSN doubling content consumption on the platform.
Streaming companies reached their peak during the coronavirus disease pandemic, as more people spent time indoors and cinemas shut down. The surge in new users has forced these platforms to innovate in order to sustain their growth.
So, what is next for these companies?
“The real differentiator is still the content and how we present this content,” said Riz. “We are continuously working to find new content sources and secure current partnerships.”
Streaming platforms, including OSN, are also looking for new kinds of partnerships that will see them diversifying into gaming and audio. OSN, for instance, partnered with multi-player video game “PlayerUnknown’s Battlegrounds” (PUBG) to provide PUBG Mobile players an exclusive opportunity to access the OSN Streaming app.
On the technology side, OSN continues to measure multiple factors such as streaming quality, load time, lags, or delays, to constantly improve the user experience. When there is a new update on any operating system, the company immediately runs tests to see if it affects the performance of the OSN Streaming platform. It is also working on adding alternative payment methods, in addition to credit cards, to the platform.
But, behind it all, “you need to continue that invisible, seamless and perfect technology,” said Riz.
It is all about “continuous improvement and continuous innovation to bring the content to the audience, increase the partnerships and support the entire digital economy to grow and unlock all the potential in the region,” he concluded.


Netanyahu’s Cabinet votes to permanently close Al Jazeera offices in Israel

Updated 05 May 2024
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Netanyahu’s Cabinet votes to permanently close Al Jazeera offices in Israel

  • Vote comes amid deeply strained ties between Israel and the channel, which have worsened during the war against Hamas

TEL AVIV: Israeli Prime Minister Benjamin Netanyahu said on Sunday that his government has voted unanimously to shutter the offices of the Qatar-owned broadcaster Al Jazeera in Israel.
Netanyahu announced the decision on X, formerly Twitter. Details on when it would go into effect or whether it was permanent or temporary were not immediately clear.
The vote comes amid deeply strained ties between Israel and the channel, which have worsened during the war against Hamas.
It also comes as Qatar is helping to broker a cease-fire agreement between Israel and Hamas in the war in Gaza.


Warren Buffett says AI may be better for scammers than society. And he’s seen how

Updated 05 May 2024
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Warren Buffett says AI may be better for scammers than society. And he’s seen how

  • The billionaire investing guru predicted scammers will seize on the technology, and may do more harm with it than society can wring good

OMAHA, Nebraska: Warren Buffett cautioned the tens of thousands of shareholders who packed an arena for his annual meeting that artificial intelligence scams could become “the growth industry of all time.”
Doubling down on his cautionary words from last year, Buffett told the throngs he recently came face to face with the downside of AI. And it looked and sounded just like him. Someone made a fake video of Buffett, apparently convincing enough that the so-called Oracle of Omaha himself said he could imagine it tricking him into sending money overseas.
The billionaire investing guru predicted scammers will seize on the technology, and may do more harm with it than society can wring good.
“As someone who doesn’t understand a damn thing about it, it has enormous potential for good and enormous potential for harm and I just don’t know how that plays out,” he said.
EARNINGS BEFORE MUSINGS
The day started early Saturday with Berkshire Hathaway announcing a steep drop in earnings as the paper value of its investments plummeted and it pared its Apple holdings. The company reported a $12.7 billion profit, or $8.825 per Class A share, in first the quarter, down 64 percent from $35.5 billion, or $24,377 per A share a year ago.
But Buffett encourages investors to pay more attention to the conglomerate’s operating earnings from the companies it actually owns. Those jumped 39 percent to $11.222 billion, or $7,796.47 per Class A share, led by insurance companies’ performance.
None of it that got in the way of the fun.
Throngs flooded the arena to buy up Squishmallows of Buffett and former Vice Chairman Charlie Munger, who died last fall. The event attracts investors from all over the world and is unlike any other company meeting. Those attending for the first time are driven by an urgency to get here while the 93-year-old Buffett is still alive.
“This is one of the best events in the world to learn about investing. To learn from the gods of the industry,” said Akshay Bhansali, who spent the better part of two days traveling from India to Omaha.
A NOTABLE ABSENCE
Devotees come from all over the world to vacuum up tidbits of wisdom from Buffett, who famously dubbed the meeting ‘Woodstock for Capitalists.’
But a key ingredient was missing this year: It was the first meeting since Munger died.
The meeting opened with a video tribute highlighting some of his best known quotes, including classic lines like “If people weren’t so often wrong, we wouldn’t be so rich.” The video also featured skits the investors made with Hollywood stars over the years, including a “Desperate Housewives” spoof where one of the women introduced Munger as her boyfriend and another in which actress Jaimie Lee Curtis swooned over him.
As the video ended, the arena erupted in a prolonged standing ovation honoring Munger, whom Buffett called “the architect of Berkshire Hathaway.”
Buffett said Munger remained curious about the world up until the end of his life at 99, hosting dinner parties, meeting with people and holding regular Zoom calls.
“Like his hero Ben Franklin, Charlie wanted to understand everything,” Buffett said.
For decades, Munger and Buffett functioned as a classic comedy duo, with Buffett offering lengthy setups to Munger’s witty one-liners. He once referred to unproven Internet companies as “turds.”
Together, the pair transformed Berkshire from a floundering textile mill into a massive conglomerate made up of a variety of interests, from insurance companies such as Geico to BNSF railroad to several major utilities and an assortment of other companies.
Munger often summed up the key Berkshire’s success as “trying to be consistently not stupid, instead of trying to be very intelligent.” He and Buffett also were known for sticking to businesses they understood well.
“Warren always did at least 80 percent of the talking. But Charlie was a great foil,” said Stansberry Research analyst Whitney Tilson, who was looking forward to his 27th consecutive meeting.
NEXT GEN LEADERS

Munger’s absence, however, created space for shareholders to get to know better the two executives who directly oversee Berkshire’s companies: Ajit Jain, who manages the insurance units; and Abel, who handles everything else and has been named Buffett’s successor. The two shared the main stage with Buffett this year.
The first time Buffett kicked a question to Abel, he mistakenly said “Charlie?” Abel shrugged off the mistake and dove into the challenges utilities face from the increased risk of wildfires and some regulators’ reluctance to let them collect a reasonable profit.
Morningstar analyst Greggory Warren said he believes Abel spoke up more Saturday and let shareholders see some of the brilliance Berkshire executives talk about.
“Greg’s a rock star,” said Chris Bloomstran, president of Semper Augustus Investments Group. “The bench is deep. He won’t have the same humor at the meeting. But I think we all come here to get a reminder every year to be rational.”
A LOOK TO THE FUTURE
Buffett has made clear that Abel will be Berkshire’s next CEO, but he said Saturday that he had changed his opinion on how the company’s investment portfolio should be handled. He had previously said it would fall to two investment managers who handle small chunks of the portfolio now. On Saturday, Buffett endorsed Abel for the gig, as well as overseeing the operating businesses and any acquisitions.
“He understands businesses extremely well. and if you understand businesses, you understand common stocks,” Buffett said. Ultimately, it will be up to the board to decide, but the billionaire said he might come back and haunt them if they try to do it differently.
Overall, Buffett said Berkshire’s system of having all the noninsurance companies report to Abel and the insurers report to Jain is working well. He himself hardly gets any calls from managers anymore because they get more guidance from Abel and Jain.
“This place would work extremely well the next day if something happened to me,” Buffett said.
Nevertheless, the best applause line of the day was Buffett’s closing remark: “I not only hope that you come next year but I hope that I come next year.”


Lebanese security forces arrest ‘TikTok influencer’ using platform to lure, assault minors

Updated 03 May 2024
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Lebanese security forces arrest ‘TikTok influencer’ using platform to lure, assault minors

  • Lebanese police say they arrested six, including three minors, involved in sexual assaults against minors

LONDON: Lebanese authorities arrested on Wednesday six people for their alleged involvement in sexual assaults on children, sometimes using the video-sharing platform TikTok to lure minors.

The Internal Security Forces said in a statement that among those arrested was a “TikTok influencer,” who is also a hairdresser, according to local media.

The six suspects are reportedly part of a criminal network comprising around 30 individuals involved in assaults against at least 30 children.

The Lebanese police said in a statement that “based on information obtained by the Cybercrime Bureau of the Judicial Police, and following a complaint lodged by a number of minors with the Public Prosecutor’s Office concerning sexual assaults, compromising photos and incitement to take drugs by members of a gang, the bureau in question has been able to arrest, to date, six people in Beirut, Mount Lebanon and North Lebanon.”

The arrested suspects also include three minors of Lebanese, Turkish, and Syrian nationalities who were active on TikTok, according to the statement.

Highlighting that the case has been probed for about a month, the Lebanese police vowed that “the investigation is continuing with a view to arresting all members of the gang.”

The head of the network, a famous TikTok personality, purportedly abused his fame and invited children to shoot TikTok videos with him, the independent Lebanese TV channel Al-Jadeed reported.

The TikToker would cut the children’s hair to gain their trust before inviting them to a party, where his accomplices sexually assaulted the children.


Violence against environmental journalists rises: Report

Updated 03 May 2024
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Violence against environmental journalists rises: Report

  • State actors repsonsible for the attacks in most cases, says UNESCO

SANTIAGO: Journalists who report on environmental issues face increasing violence around the world from both state and private actors, UNESCO said on Thursday, highlighting that 44 of these journalists have been murdered between 2009 and 2023.
More than 70 percent of the 905 journalists the agency surveyed in 129 countries said they had been attacked, threatened or pressured, and that the violence against them had worsened — with 305 attacks reported in the last five years alone.
UNESCO, the UN cultural agency, listed in its report physical attacks such as injuries, arrests and harassment, as well as legal actions, including defamation lawsuits and criminal proceedings, among others.
At least 749 journalists, groups of journalists and media outlets have been attacked in 89 countries across all regions, its report said, with state actors being responsible for at least half and private for at least a quarter.
“State actors — police, military forces, government officials and employees, local authorities — are responsible for most of the attacks for which perpetrator information is available,” the report said.
These journalists were covering a wide range of topics, including protests, mining and land conflicts, logging and deforestation, extreme weather events, pollution and environmental damage, and the fossil fuel industry.
Men were more frequently attacked in general and women more frequently digitally, the report said.
Of the 44 journalists that were murdered in 15 countries while reporting on environmental issues, the report said only five cases resulted in convictions. Perpetrators remain unidentified in 19 of the 44 murders.
At least 24 journalists survived murder attempts.


UNESCO awards press prize to Palestinian journalists in Gaza

Updated 03 May 2024
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UNESCO awards press prize to Palestinian journalists in Gaza

  • UN director says prize is tribute to their courage

PARIS: UNESCO on Thursday awarded its world press freedom prize to all Palestinian journalists covering the war in Gaza, where Israel has been battling Hamas for more than six months.
“In these times of darkness and hopelessness, we wish to share a strong message of solidarity and recognition to those Palestinian journalists who are covering this crisis in such dramatic circumstances,” said Mauricio Weibel, chair of the international jury of media professionals.
“As humanity, we have a huge debt to their courage and commitment to freedom of expression.”
Audrey Azoulay, director general at the UN organization for education, science and culture, said the prize paid “tribute to the courage of journalists facing difficult and dangerous circumstances.”
According to the New York-based Committee to Protect Journalists (CPJ), at least 97 members of the press have been killed since the war broke out in October, 92 of whom were Palestinians.
The war started with Hamas’s unprecedented October 7 attack on Israel that resulted in the deaths of 1,170 people, mostly civilians, according to an AFP tally of Israeli official figures.
Israel estimates that 129 captives seized by militants during their attack remain in Gaza. The military says 34 of them are dead.
Israel’s retaliatory offensive against Hamas has killed at least 34,596 people in Gaza, mostly women and children, according to the Hamas-run territory’s health ministry.