Inside OSN Streaming’s digital transformation

1 / 3
A year after OSN rebranded its streaming platform WAVO to OSN Streaming, it has unveiled a brand new digital-first platform. (Screenshot)
Short Url
Updated 25 July 2021
Follow

Inside OSN Streaming’s digital transformation

  • How OSN delivered a digital-first product in six months

DUBAI: A year after OSN rebranded its streaming platform WAVO to OSN Streaming, it has unveiled a brand new digital-first platform, putting technology and content at its core.
In October 2020, OSN Streaming changed its look and feel, but the technology remained the same. It was around the same time that the company decided to digitally overhaul the platform, delivering an entirely new user experience. 
“My early estimation was that we need to have 12-18 months,” Peter Riz, chief technology officer at OSN, told Arab News.
However, six months was a “very aggressive timeline” for a development such as this, he added. Riz and his team had to devise a hybrid approach using six different modules to achieve this vision. The next step was to find a way to bring together the modules in a seamless manner, because running them separately was not sustainable or cost-effective.
The two key areas of the rebrand were multiple user profiles — including dedicated children’s profiles — and content presentation focusing on enhanced search and discovery.
Content presentation and discovery were critical to the user experience, said Riz. The first layer was presenting content to each user based on the general interests of that audience segment determined by factors such as age and location. 
The second and more challenging layer was navigating personal user preferences. For example, Western expats generally watch movies and shows from the West, but also like watching certain Arabic dramas, explained Riz. The platform was also designed to learn from user behavior and tailor recommendations over time.
Riz said: “We wanted to show users the content we believe is relevant, so the question became: How do we do this quickly, and how do we give all this control to the editorial and marketing team?”


The answer came in the form of a custom technological component called the Customer Experience Builder (CXB). “The CXB is a new type of innovation from a technical point of view,” added Riz, because it enables the company to add new features and updates to various touchpoints — such as the mobile app, web browser, and TV apps — through one common system.
Digital disruption has been driven, in part, by a rapid change in user behavior, making it more important than ever before for companies to be able to adapt and improve their digital services quickly.
“OSN was not only able to deliver this new platform very quickly using the CXB, but we can continuously improve the experience,” said Riz. From building the CXB from scratch to writing new code, the new platform is a technological innovation for OSN.
“We changed the entire environment,” said Riz. “There is no legacy code in the new environment so every line of code that the engineers created to deliver the service is new.”
Since the launch of the new platform, OSN has been making tweaks through the CXB suite every two weeks. “Most of the logic, or ‘magic’ as we sometimes call it, happens on the backend,” he added.
Although these changes are almost imperceptible to users, they have a profound impact on how people discover and watch content on the platform, said Riz, resulting in OSN doubling content consumption on the platform.
Streaming companies reached their peak during the coronavirus disease pandemic, as more people spent time indoors and cinemas shut down. The surge in new users has forced these platforms to innovate in order to sustain their growth.
So, what is next for these companies?
“The real differentiator is still the content and how we present this content,” said Riz. “We are continuously working to find new content sources and secure current partnerships.”
Streaming platforms, including OSN, are also looking for new kinds of partnerships that will see them diversifying into gaming and audio. OSN, for instance, partnered with multi-player video game “PlayerUnknown’s Battlegrounds” (PUBG) to provide PUBG Mobile players an exclusive opportunity to access the OSN Streaming app.
On the technology side, OSN continues to measure multiple factors such as streaming quality, load time, lags, or delays, to constantly improve the user experience. When there is a new update on any operating system, the company immediately runs tests to see if it affects the performance of the OSN Streaming platform. It is also working on adding alternative payment methods, in addition to credit cards, to the platform.
But, behind it all, “you need to continue that invisible, seamless and perfect technology,” said Riz.
It is all about “continuous improvement and continuous innovation to bring the content to the audience, increase the partnerships and support the entire digital economy to grow and unlock all the potential in the region,” he concluded.


Foreign disinformation about Charlie Kirk’s killing seeks to widen US divisions

Updated 18 September 2025
Follow

Foreign disinformation about Charlie Kirk’s killing seeks to widen US divisions

  • Russian voices have tried to tie Kirk’s death to US support for Ukraine, spreading a conspiracy theory that the Ukrainian government killed Kirk 
  • Pro-Iranian groups took a different tack, claiming Israel was behind Kirk’s death and that the suspect was set up to take the fall
  • Bots linked to Beijing claimed that Kirk’s death shows that the US is violent, polarized and dysfunctional

WASHINGTON: Russia moved to amplify online conspiracy theories about Charlie Kirk’s killing just hours after it happened, seeding social media with the frightening claim that America is slipping into civil war.
Chinese and pro-Iranian groups also spread disinformation about the shooting, with those loyal to Iran’s interests backing antisemitic conspiracy theories while bots linked to Beijing claimed that Kirk’s death shows that the United States is violent, polarized and dysfunctional.
America’s adversaries have long used fake social media accounts, online bots and disinformation to depict the US as a dangerous country beset with extremism and gun violence. Kirk’s killing has provided another opportunity for those overseas eager to shape public understanding while inflaming political polarization.
“Charlie Kirk’s Death and the Coming Civil War,” tweeted Russian ultranationalist Alexander Dugin, whose influence earned him the moniker ” Putin’s brain,” referring to Russia’s president.

Pro-Russian bots blamed Democrats and predicted more violence. Russian state media published English-language articles with headlines claiming a conspiracy orchestrated by shadowy forces: “Was Charlie Kirk’s Killer a Pro?”
Foreign disinformation makes up a tiny fraction of the overall online discussion about Kirk’s death, but it could undermine any efforts to heal political divisions or even spur further violence.
“We’ve seen multiple Russian campaigns attempting to exploit” Kirk’s killing, said Joseph Bodnar, senior research manager at the Institute for Strategic Dialogue. In many cases, the campaigns aren’t adding new claims but are recycling ones that emerged from American users. “They’re picking up domestic actors and amplifying them.”
Adversaries tailor disinformation
In each case, those spreading the disinformation have tailored it for their own ends. Chinese propaganda has focused on the violent nature of Kirk’s death, painting the US as a nation of violent gun owners and political extremists.
Russian voices have tried to tie Kirk’s death to US support for Ukraine, even spreading a conspiracy theory that the Ukrainian government killed Kirk because of his criticism of that aid.
Pro-Iranian groups took a different tack, claiming Israel was behind Kirk’s death and that the suspect was set up to take the fall. This conspiracy theory caught on with white supremacist groups in the US, showing how corrosive claims can easily spread online despite oceans and linguistic and cultural barriers.
The influence campaigns come as the US has rolled back government efforts to expose foreign disinformation.
On Wednesday the State Department announced it was ending its remaining efforts to counter foreign disinformation, following a decision earlier this year to shutter the Global Engagement Center, an office that had called out Russian, Chinese and Iranian disinformation in the past. Republicans had targeted the center and its mission because of what they said was its censorship of conservative ideas.
False and misleading claims can spread quickly following big news events as people go online to look for information. Artificial intelligence programs that can create lifelike video and audio can make it even harder to find the truth, as can AI chatbots that routinely offer up false information.
It happened again following Kirk’s killing, when misinformation about the shooting and the suspect quickly spread online.
In recent years, groups looking to spread confusion or distrust have seized on hurricanes, wars, the Jan. 6, 2021, attack on the US Capitol, the COVID-19 pandemic and other disasters, as well as the attempted assassinations of President Donald Trump.
The details vary, but the conspiracy theories pushed by foreign adversaries all suggest American institutions — the government, the media, law enforcement, health care — are failing and can no longer be trusted, and that more violence is likely.
Calls for social media companies to crack down
Regardless of the source of the information, social media companies should do more to stop both foreign disinformation and domestic calls for violence, said Imran Ahmed, CEO of the Center for Countering Digital Hate, which tracks online disinformation.
Posts calling for retaliatory violence following Kirk’s death have been seen 43 million times on X alone, according to the center’s research, though it can’t say which posts came from foreign sources.
Platforms like X “are failing catastrophically to limit the reach of posts that celebrate murder and mayhem,” Ahmed said.
Russia, China and Iran have all denied targeting Americans with disinformation. Officials in China have pushed back on claims that Chinese social media bots are being used to amplify false claims about the Kirk shooting.
“China condemns all unlawful and violent acts. That said, we firmly oppose some US politicians accusing China of ‘instilling disinformation and encouraging violence,’” a spokesperson for the Chinese Foreign Ministry posted on X.
Russia likewise rejected the accusations of spreading misinformation about Kirk’s death. A.V. Bondarev, a spokesperson for Russia’s embassy in Washington, wrote in an email to The Associated Press that “Russia does not interfere and does not intend to interfere in the internal affairs of other states, including the United States.”
“We consider it unacceptable that this tragedy is being used as a pretext to fuel anti-Russian hysteria,” Bondarev wrote.
For authorities trying to keep the public informed, the false claims about Kirk’s death are a potentially dangerous effort to hijack American discourse.
“There is a tremendous amount of disinformation we are tracking,” Utah Gov. Spencer Cox, a Republican, said at a recent press conference about Kirk’s killing. “What we are seeing is our adversaries want violence. We have bots from Russia, China, all over the world that are trying to instill disinformation and encourage violence.”
Cox urged people to ignore bogus claims that seem designed to elicit fear — and suggested that Americans log off social media and spend time with family instead.
 


Jimmy Kimmel show off air ‘indefinitely’ after Charlie Kirk comments

Updated 18 September 2025
Follow

Jimmy Kimmel show off air ‘indefinitely’ after Charlie Kirk comments

LOS ANGELES, US: Jimmy Kimmel’s late-night television show has been taken off the air “indefinitely” after the host was criticized for comments about the motives behind the killing of conservative influencer Charlie Kirk, US network ABC said.
The stunning decision to suspend one of the United States’ most popular and influential late-night shows comes as President Donald Trump has widened his legal attacks on media organizations that he accuses of bias against him.
“Jimmy Kimmel Live will be preempted indefinitely,” an ABC spokesperson told AFP, using a television industry term for when a show is replaced or removed from the schedule.
Kirk, a close ally of President Donald Trump, was shot dead last week during a speaking event on a Utah university campus.
Authorities said 22-year-old Tyler Robinson used a rifle to shoot Kirk with a single bullet to the neck from a rooftop. He was arrested and has been formally charged with his murder.
On Monday, Kimmel spoke about the shooting in his popular late-night show’s monologue.
“We had some new lows over the weekend with the MAGA gang desperately trying to characterize this kid who murdered Charlie Kirk as anything other than one of them and with everything they can to score political points from it,” said Kimmel.
“MAGA” refers to the president’s “Make America Great Again” movement.
The White House this week said it would be pursuing an alleged left-wing “domestic terror movement” in the wake of Kirk’s killing, prompting alarm that such a campaign could be used to silence political dissent.
ABC’s decision came shortly after Nexstar — one of the country’s biggest owners of ABC affiliate stations — said it would not broadcast “Jimmy Kimmel Live” for “the foreseeable future.”
In a statement, Nexstar broadcasting president Andrew Alford said the company “strongly objects” to Kimmel’s comments.
“Mr. Kimmel’s comments about the death of Mr. Kirk are offensive and insensitive at a critical time in our national political discourse, and we do not believe they reflect the spectrum of opinions, views, or values of the local communities in which we are located,” he said.
“Continuing to give Mr.Kimmel a broadcast platform in the communities we serve is simply not in the public interest at the current time, and we have made the difficult decision to preempt his show in an effort to let cooler heads prevail as we move toward the resumption of respectful, constructive dialogue.”
Kimmel did not immediately comment, and representatives for the entertainer did not respond to AFP queries.
The decision to suspend Kimmel’s show comes as Trump has intensified his long-established hostility toward the media.
Since his return to the White House, the president has repeatedly badmouthed journalists critical of his administration, restricting access and bringing lawsuits demanding huge amounts of compensation.
The US president filed a $15 billion defamation lawsuit against The New York Times on Monday, alleging a “decades-long pattern” of smears driven by feelings of “actual malice.”
While broad constitutional protections exist for US media, Trump has found success in similar lawsuits brought against other news organizations, winning multi-million dollar settlements from Disney-owned ABC and Paramount-owned CBS.
The settlements in those cases — which are to be paid to Trump’s future presidential library — were seen as being motivated by the desire of the news organizations’ parent companies to stay in Trump’s good graces.


Snapchat launches local Bitmoji wardrobe for Saudi National Day

Updated 18 September 2025
Follow

Snapchat launches local Bitmoji wardrobe for Saudi National Day

DUBAI: Snapchat has launched a localized wardrobe for Bitmojis that includes abayas and thobes in celebration of Saudi National Day on Sept. 23.

The localization is the first of its kind for Snapchat internationally, the company said in a statement.

Snapchat has previously introduced local attire through augmented reality lenses; however, this is the platform’s first time launching a dedicated wardrobe for Bitmojis.

“We are proud that Saudi Arabia is the first country in the world where we are launching a localized Bitmoji wardrobe,” said Abdulla Al-Hammadi, managing director of Snap Inc. in Saudi Arabia.

He added: “This milestone reflects the Kingdom’s position as a global hub for digital innovation, while also aligning with Vision 2030’s ambitions to empower youth and celebrate national identity.”

Last year, Snap opened a new office and the Kingdom’s first creator hub, named Majlis Snap for Content Creators, in Diriyah’s JAX District, near Riyadh.

Such initiatives along with the latest launch reflect the company’s commitment to “continued investment in the Kingdom,” Al-Hammadi said.

“Saudi Arabia is one of Snap’s most important and influential markets globally, home to a passionate and creative community that has been an integral part of our story for over a decade,” he added.

Globally, Snapchat users have created more than 2.7 billion Bitmojis. The new wardrobe aims to enable Saudi Snapchat users to showcase their national pride by dressing their Bitmojis in clothing that reflects the Kingdom’s culture and heritage.

The launch is line with Snapchat’s plans for the region, with more localized features planned for the future, the company said.

The platform has 25 million monthly active users in the Kingdom who open the app more than 50 times a day on average, according to Snap.


Rights groups urge Lebanon to protect freedom of expression in new media law

Updated 16 September 2025
Follow

Rights groups urge Lebanon to protect freedom of expression in new media law

  • Proposed amendments risk undermining reform efforts, critics say
  • NGOs urge parliament to abolish criminal defamation, end pretrial detention

BEIRUT: Lebanon’s parliament should ensure that a draft media law it is considering upholds the right to freedom of expression, 14 Lebanese and international rights organizations urged on Tuesday.

This includes decriminalizing defamation, blasphemy, insult and criticism of public officials; prohibiting pretrial detention in speech-related violations; and removing onerous restrictions on the establishment of media outlets.

The calls come as the parliament’s Administration and Justice Committee is set to resume its discussion of the draft law on Tuesday.

On Aug. 31, members of parliament received proposed amendments to the draft law’s text, which, organizations said, included reintroducing pretrial detention and provisions that criminalize insult and defamation.

Rights groups, including Amnesty International, Committee to Protect Journalists, Human Rights Watch, and Reporters Without Borders, warned the suggested amendments would further restrict the work of media organizations that are subject to a legal complaint by prohibiting them from publishing materials about the complainant while judicial proceedings are ongoing.

They warned that Lebanon’s criminal defamation laws have been repeatedly used to target and silence government critics, activists and journalists in Lebanon, with journalists repeatedly summoned before security agencies for their work.

“Parliament should ensure that these practices come to an end by passing a media law that is entirely consistent with international human rights standards, including on the right to freedom of expression and media freedom,” the organizations said in a statement.

“Lebanon’s parliament should adopt a media law that includes rights protections that Lebanese rights and media groups have long fought for,” they added.

Rights groups, who reviewed the proposed amendments, opposed the reintroduction of pretrial detention, including “under aggravated circumstances, such as infringing on individuals’ dignity or private lives.”

Pretrial detention is only permissible in Lebanon for offenses that are punishable by more than one year in prison. It is expressly prohibited for media-related offenses in Lebanon’s existing media laws.

“If adopted, such an amendment would be a significant step backward for the protection of the right to freedom of expression and media freedom in Lebanon,” the organizations said.

They noted that the suggested amendment does not specify what “infringing on individuals’ dignity or private lives” entails.

“A vague law that leaves people uncertain of what expression may violate it has a chilling impact on freedom of expression, as people may self-censor out of fear that they might be subject to summons, pretrial detention or eventual prosecution,” they added.

“Vague provisions also leave the law subject to abuse by authorities, who may use them to silence peaceful dissent.”

Such a general legislative ban, they said, would constitute “a serious infringement on the right to freedom of expression.”

The suggested amendments would require licensed television stations to provide the Information Ministry and the National Council for Audiovisual Media with regular reports, including detailed information on the schedule of broadcast programming, and imply that electronic media be subjected to a prior licensing regime rather than a notification regime.

“Unless carefully crafted, such licensing requirements risk allowing for arbitrary decision-making over who can establish and operate media outlets and could facilitate violations of the right to freedom of expression and media freedom,” the statement said.

Lebanon’s parliament began discussing a new media law in 2010 after a former parliament member, Ghassan Moukheiber, and Maharat Foundation, a Beirut-based nongovernmental organization specializing in media and freedom of expression issues, submitted a proposal to amend Lebanon’s outdated Publications Law.

In January 2023, parliament established a subcommittee to study and amend the draft media law, a final version of which was submitted to the Administration and Justice Committee on May 27.

The draft law submitted to the committee in May included advances in protecting the right to freedom of expression in Lebanon, including abolishing pretrial detention and prison sentences for all speech-related violations. It also repealed criminal defamation and insult provisions from Lebanon’s penal code and military judiciary law.

The Administration and Justice Committee started discussions on the latest draft media law on July 29 and has held three meetings on the issue.

However, proposed amendments, introduced to parliament members on Aug. 31, were largely opposed by international rights groups for provisions viewed as restricting media freedom.

Rights groups urged the committee to make its discussions public to ensure transparent legislative debates and facilitate effective public participation.


Trump files $15 billion defamation lawsuit against The New York Times

Updated 16 September 2025
Follow

Trump files $15 billion defamation lawsuit against The New York Times

NEW YORK: President Donald Trump filed a $15 billion defamation lawsuit against The New York Times and four of its journalists on Monday, according to court documents.
The lawsuit filed in U.S. District Court in Florida names several articles and one book written by two of the publication's journalists and published in the lead up to the 2024 election, saying they are “part of a decades-long pattern by the New York Times of intentional and malicious defamation against President Trump.”
“Defendants published such statements negligently, with knowledge of the falsity of the statements, and/or with reckless disregard of their truth or falsity," the lawsuit says.
The New York Times did not immediately respond to an email requesting comment early Tuesday.
In a Truth Social post announcing the lawsuit, Trump accused The New York Times of lying about him and defaming him, saying it has become “a virtual ‘mouthpiece’ for the Radical Left Democrat Party.”
Trump has gone after other media outlets, including filing a $10 billion defamation lawsuit against the The Wall Street Journal and media mogul Rupert Murdoch in July after the newspaper published a story reporting on his ties to wealthy financier Jeffrey Epstein.