Study shows 91% Pakistani consumers to be at risk of responding to online scammers

A man sits outside a bank along a street in Rawalpindi, Pakistan on July 15, 2023. (Photo courtesy: AFP/File)
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Updated 12 September 2023
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Study shows 91% Pakistani consumers to be at risk of responding to online scammers

  • The survey carried out by Visa Inc. shows 21 percent of Pakistani consumers have been tricked multiple times
  • The US multinational firm has advises people not to unnecessarily reveal their personal, financial information

KARACHI: An American multinational company facilitating trade and commerce through payment cards has carried out a study about online scams and safety, showing that 91 percent of Pakistani consumers tend to disregard warning signs around online criminal activities which exposes them to high risk of fraud.

Headquartered in San Francisco, California, Visa Inc. enables electronic funds transfers across the world, mostly through debit, credit, and prepaid cards. It annually conducts the Stay Secure Study to raise consumer awareness and combat online threats to protect people preferring online financial transactions.

The annual survey carried out by Wakefield Research in countries across Central and Eastern Europe, the Middle East and Africa (CEMEA) revealed that 52 percent people indulging in online financial activities in Pakistan have fallen victim to a scam at least once which is in consonance with the global average.

“Even more alarming is the finding that 21 percent of the victims have been tricked multiple times, against the global average of 15 percent,” said the study released on Monday.

Despite 56 percent respondents claiming they were savvy enough to sidestep online and phone scams, the study noted that nine out of ten, or about 91 percent, were likely to disregard the warning signs that suggested online criminal activity.

“In today’s digital-first world, scams are evolving in sophistication with criminals using new approaches to trick unsuspecting consumers,” Leila Serhan, Senior Vice President and Group Country Manager for North Africa, Levant and Pakistan (NALP) at Visa, said in a statement. “Whether it’s a parcel held up at customs, a streaming subscription claiming to have expired, or a free voucher for a favorite brand, scammers are adopting extremely persuasive tactics to deceive their victims.”

“With the rapid growth in digital payments, it is essential now more than ever that consumers in Pakistan understand the language of fraud and act with a high level of caution,” she added.

The study revealed that those considering themselves knowledgeable were sometimes even more vulnerable, as false confidence could propel someone to click on a fake link or respond to a scam offer.

While many of these respondents felt confident about their own vigilance, over half of them (53 percent) said they were concerned that their friends or family could fall for a scam email offering a free gift card or product from an online shopping site.

Around 26 percent of Pakistani respondents also maintained they were concerned about children or minors, as well as retired people falling prey to online scams, according to the study.

In addition to notices involving orders, product offers, or feedback, people are most suspicious of password requests.

Less suspicious types of communications are updates regarding delivery or shipping, with only 46 percent listing them among top three sources of suspicion as compared to 42 percent globally.

Similarly, they were less wary of marketing communications regarding a sale or new product offering, or an invitation to provide feedback on a recent experience, though all of these methods had been used by scammers.

Much like the global average, only 57 percent said they tried to ensure that a communication was sent from a valid email address, while 55 percent noted they would ascertain if the company name or logo was attached to the message.

The Stay Secure Study also identified prevalent patterns in the language most associated with scams – and how vulnerable respondents in the surveyed countries turned out to be.

Cybercriminals often feign urgency to spur people into action, such as clicking a link or responding to a sender. Up to 41 percent of respondents, compared to 40 percent globally, fall for messages about a security risk, such as a stolen password or a data breach, while a notice from a government entity or law enforcement can trick 33 percent in Pakistan.

Gen Zers, or people born between the late 1990s and the early 2010s, are more likely to act on a giveaway than a notice from the government.

The study maintained consumers could better protect themselves by taking a few extra moments before clicking and understanding the language scammers use.

It also advised people to keep their personal and financial information to themselves to avoid being defrauded.


India blocks Pakistani celebrities on social media

Updated 5 sec ago
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India blocks Pakistani celebrities on social media

  • Last month, India banned more than a dozen Pakistani YouTube channels for spreading ‘provocative’ content
  • Fawad Khan, Babar Azam, and Arshad Nadeem among celebrities whose accounts have been blocked

NEW DELHI: New Delhi widened measures against Islamabad on Saturday, blocking access to the social media accounts of Pakistani actors and cricketers, as well as extending trade blocks and stopping postal services.
India blames Pakistan of backing the deadliest attack in years on civilians in Indian-administered Kashmir on April 22, in which 26 men were killed.
Islamabad has rejected the charge, and both countries have since exchanged gunfire across their contested de facto border in Kashmir.
Pakistan’s military said it carried out a “training launch” of a surface-to-surface missile weapons system on Saturday, further heightening tensions.
On Saturday, India’s communications ministry issued a statement saying it had “decided to suspend the exchange of all categories of inbound mail and parcels from Pakistan through air and surface routes.”
The arch-rivals had already expelled each other’s citizens and closed the main border crossing, and barred aircraft from each other’s airspace.
Indian media on Saturday, citing a Directorate General of Shipping (DGS) order, said that Pakistani-flagged ships are barred from any Indian port — and Indian ships are banned from Pakistan.
The move, however, is seen as largely symbolic, as regular diplomatic flare-ups between the neighbors over decades have prevented close economic ties.
But cultural ties remain far stronger. The nations were only divided by the 1947 colonial creation at the violent end of British rule, partitioning the sub-continent into Hindu-majority India and Muslim-majority Pakistan.
On social media, India banned on April 28 more than a dozen Pakistani YouTube channels for allegedly spreading “provocative” content, including Pakistani news outlets.
On Saturday, further restrictions blocked access in India to the Instagram account of Pakistan’s ex-prime minister and cricket captain Imran Khan.
Bollywood movie regulars Fawad Khan and Atif Aslam were also off limits, as well as a wide range of cricketers — including star batters Babar Azam and Mohammad Rizwan and retired players Shahid Afridi and Wasim Akram.
Olympic gold medallist Arshad Nadeem’s Instagram account was also no longer accessible to Indian users, reflecting the broad scope of the clampdown beyond just cricket.
Users in India attempting to access these accounts are shown a message indicating that they are unavailable due to compliance with a legal request.


Pakistan envoy urges Trump administration to help resolve Kashmir amid tensions with India

Updated 40 min 47 sec ago
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Pakistan envoy urges Trump administration to help resolve Kashmir amid tensions with India

  • Pakistan envoy tells Fox News world must address root causes of India-Pakistan tensions
  • He says President Trump can build a peacemaker legacy by resolving the Kashmir dispute

ISLAMABAD: Pakistan’s envoy to the United States has urged Washington to move beyond crisis management and support efforts to resolve the Kashmir dispute, saying President Donald Trump came build a legacy by addressing the issue following last month’s deadly attack in the region.
The April 22 gun attack at a tourist hotspot in Indian-administered Kashmir left 26 people dead, prompting New Delhi to blame Pakistan, though Islamabad denied the charge forcefully.
India expelled Pakistani nationals and diplomats in the wake of the incident, closed a major border crossing, suspended a decades-old river water sharing treaty and imposed trade and shipping restrictions. Pakistan took reciprocal steps but also sought a neutral and impartial international investigation. Islamabad also warned that any military action by India would elicit a major response despite its desire to avoid escalation.
In an interview with Fox News on Friday, Ambassador Rizwan Saeed Sheikh said the risk of such crises would persist unless the global community moved beyond “band-aid solutions” and tackled the root cause of tensions.
“What we would urge the US leadership is to not only afford de-escalatory support in this situation but also to look at the broader issue of the disputed territory of Jammu and Kashmir,” he said.
India and Pakistan have fought several wars over the disputed Himalayan region, which both countries claim in full but rule in part.
“This is one nuclear flash point. There’s nothing flashier than this in terms of the impact on a large chunk of humanity that any misadventure, any miscalculation, any war here can cause. So, it would be an important part, it could be an important part of President Trump’s legacy to attend to this situation,” Sheikh added.
The Pakistani envoy noted that in previous crises, the international community had often intervened only to pull back before tensions were fully defused.
“This time ... it would be reasonable and perhaps even timely ... to perhaps not afford a band-aid solution, but to address the broader problem, the major disease that is there, and try and have a durable solution to the Jammu and Kashmir dispute,” he said.
Sheikh emphasized what he described as the “disproportionate responsibility” of the United States, as a preeminent global power, to help maintain and establish international peace and security.
He warned that the current crisis should not be allowed to fade without meaningful diplomatic solution.
“There is an opportunity in this situation, which we believe should not be squandered by the international community,” he added.


Over 8,800 Pakistani pilgrims in Madinah with 3,300 more expected today — state media

Updated 03 May 2025
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Over 8,800 Pakistani pilgrims in Madinah with 3,300 more expected today — state media

  • The first groups of Pakistani pilgrims are scheduled to depart for Makkah on May 7
  • Pilgrims going directly to Makkah will visit Madinah after performing Hajj rituals

ISLAMABAD: Pakistan’s Hajj mission in Saudi Arabia has received nearly 8,890 pilgrims in Madinah, state media reported on Saturday, adding that 3,300 more were expected to arrive by the end of the day.
Pakistan launched its Hajj flights on April 29. For the first 15 days of the operation, pilgrims will continue to arrive in Madinah. Afterward, incoming pilgrims will land in Jeddah and travel directly to Makkah.
“The Pakistan Hajj Mission has so far received approximately 8,890 intending Pakistani pilgrims in Madinah by Saturday, who arrived through 35 flights operated by various airlines from major cities of Pakistan to perform their religious obligation under the government scheme,” the Associated Press of Pakistan (APP) reported.
“As many as 12 flights, carrying 3,300 more pilgrims, are scheduled to arrive in the holy City Madinah on Saturday,” it added.
Pilgrims from across the world are converging in Saudi Arabia to perform Hajj, which begins on the 8th of Dhu Al-Hijjah, the final month of the Islamic calendar.
The first groups of Pakistani pilgrims are scheduled to depart for Makkah on May 7 after completing their eight-day stay in Madinah. Departures will follow the sequence of their arrival in the city, according to the religious affairs ministry.
Under the single-route system, all Pakistani pilgrims arriving in Madinah will proceed to Makkah for Hajj before returning to Pakistan via Jeddah.
Pilgrims flying directly to Makkah will later visit Madinah before departing for home.
Upon reaching Makkah, pilgrims will perform their first obligatory Umrah, according to the ministry.


India bans imports from Pakistan amid tension over tourist killings

Updated 03 May 2025
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India bans imports from Pakistan amid tension over tourist killings

  • New Delhi has issued a notification barring goods coming from or transiting through Pakistan
  • Pakistani-flagged ships and Indian-flagged ships are barred from entering each other’s ports

NEW DELHI: India said on Saturday it had banned the import of goods coming from or transiting via Pakistan and barred Pakistani ships as tensions rise between the nuclear-armed neighbors in the wake of a deadly attack on tourists in the disputed Kashmir region.
India’s Directorate General of Foreign Trade said in a notification that the ban would take effect immediately.
“This restriction is imposed in the interest of national security and public policy,” it said.
Suspected militants killed at least 26 people in last week’s attack on a mountain tourist destination in the Pahalgam area of the Kashmir valley.
The Muslim-majority Himalayan region is claimed by both India and Pakistan, and has been the focus of several wars, an insurgency and diplomatic standoffs.
India has accused Pakistan of involvement in the attack, which Islamabad denies. Pakistan has said it has “credible intelligence” that India intends to launch military action.
Pakistan’s retaliatory measures have included halting all border trade, closing its airspace to Indian carriers and expelling Indian diplomats.
It has also warned that any attempt to prevent the flow of river water promised under a decades-old treaty would be considered an act of war.
On Saturday, India said Pakistani-flagged ships would not be allowed to visit any Indian port, and Indian flagged-ships would not visit any ports in Pakistan.
“This order is issued to ensure safety of Indian assets, cargo and connected infrastructure, in public interest and for interest of Indian shipping,” the Directorate General of Shipping said in an statement.
Trade between the two nations has dwindled over the last few years.


Türkiye reaffirms solidarity with Pakistan after Kashmir attack, urges restraint amid regional tensions

Updated 03 May 2025
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Türkiye reaffirms solidarity with Pakistan after Kashmir attack, urges restraint amid regional tensions

  • The Turkish envoy in Islamabad meets PM Sharif, says Ankara appreciates Pakistan’s position
  • Sharif says Pakistan’s focus remains on economic recovery, which requires regional peace

ISLAMABAD: Türkiye has reaffirmed its solidarity with Pakistan following the April 22 attack at a tourist hotspot in Indian-administered Kashmir while calling for de-escalation and restraint to preserve peace in South Asia, the Prime Minister’s Office in Islamabad said on Saturday.
The assault in Pahalgam, a popular destination in the disputed Himalayan region, killed 26 tourists last month. India accused Pakistan of orchestrating the attack, an allegation Islamabad has since denied repeatedly.
The Pakistani administration has also called for an international investigation into the incident, warning that India’s claims risk further inflaming tensions between the two nuclear-armed neighbors.
With Islamabad engaged in active diplomacy to project its stance over the issue, Turkish Ambassador Dr. Irfan Neziroglu met Prime Minister Shehbaz Sharif and conveyed Ankara’s appreciation for Pakistan’s response earlier today.
“The Turkish Ambassador informed the Prime Minister that Türkiye appreciated Pakistan’s position and expressed its solidarity with Pakistan while calling for de-escalation and urging restraint in the current crisis to maintain peace and security in South Asia,” the Prime Minister’s Office said in a statement.
During the meeting, Sharif reiterated Pakistan’s offer for a credible, transparent and neutral international probe into the Pahalgam attack and welcomed Türkiye’s potential participation in such an inquiry.
Last month, Turkish President Recep Tayyip Erdoğan had urged both India and Pakistan to exercise restraint after the attack.
Pakistan and Türkiye share close diplomatic, economic and defense ties.
Turkish defense firms have helped modernize Pakistan’s Agosta 90B-class submarines and supplied military equipment including drones and targeting systems.
The two countries also hold regular joint military exercises, most recently the Ataturk-XIII drills aimed at enhancing interoperability.
Sharif also told the Turkish envoy that Pakistan’s focus remained on economic recovery and growth, which required peace and stability in the region.
He highlighted Pakistan’s longstanding struggle against militant violence, pointing out the country had sacrificed 90,000 lives and incurred $152 billion of losses.