Meet the Saudi volunteers saving lives across the Gulf

1 / 4
Barq provides rescue and safety training to all its recruits, including basic first aid, in addition to the several awareness campaigns they provide to the public on a regular basis. (Photos/Supplied)
Short Url
Updated 02 March 2021
Follow

Meet the Saudi volunteers saving lives across the Gulf

  • The Barq Rescue Team are the people to call if you are stranded in the outdoors

RIYADH: With camping season in full swing across the Kingdom many Saudi families are taking the opportunity to engage in fun COVID-friendly activities.

Desert camping (or kashtas, as they’re colloquially known), hiking trips, and other outdoorsy activities are taking place all over the country.
However, due to the nature of these activities, the likelihood of accidents tends to increase, especially among first-timers or otherwise inexperienced outdoorsmen.
Fortunately, a group of dedicated volunteers is working tirelessly to ensure the safety of the Kingdom’s budding outdoor enthusiasts, allowing virtually anyone to dabble in those types of activities without fear.
Founded in 2017, the Barq (Arabic for “lightning”) Rescue Team is Saudi Arabia’s first accredited volunteer rescue team. Certified by the Saudi Civil Defense and the Ministry of Interior, the group is a member of both the Saudi Automobile and Motorcycle Federation and the UN’s International Association for Voluntary Efforts.
Barq’s team leader, Talal Abdulghani, told Arab News that the team started off as an unofficial group of four-wheel drive vehicle owners who saw an opportunity to utilize their equipment for the greater good.
“We first had the idea to create the team during the 2017 flooding in Jeddah,” Abdulghani said. “Those of us with suitable cars that were fitted with off-roading equipment found ourselves able to help out, and we decided to make it an official team.”
What started off as a small group of volunteers quickly gained traction. Today, Barq has more than 950 volunteers spread out across the Kingdom, with members assisting stranded drivers all over the Gulf countries. And at least 120 of those members are women.

FASTFACTS

• Founded in 2017, the Barq Rescue Team is Saudi Arabia’s first accredited volunteer rescue team.

• Certified by the Saudi Civil Defense and the Ministry of Interior, the group is a member of both the Saudi Automobile and Motorcycle Federation and the UN’s International Association for Voluntary Efforts.

“Every member of the team joined us out of passion and the desire to help others,” Abdulghani said, “We’re not getting paid, nor do we charge for our services, and all of us have day jobs. We volunteer out of a sense of duty to our country and community.”
Abdulghani told Arab News that one or two deaths tend to occur every month out in the desert, especially in remote locations or due to a lack of experience. Anyone stranded in the desert can call the 24-hour hotline to receive assistance from one of their team members, who will arrive on the site to help if they need to or can offer help over the phone or via WhatsApp.
“Considering the number of calls we get every day, sometimes we find it better to try to assist over the phone instead of heading to a location ourselves,” said Abdulghani. “That way, instead of just showing up and taking over, we give people a chance to learn from their mistakes with our guidance and prevent similar incidents in the future.”
However, Barq’s team is not only comprised of drivers; Abdulghani says that anyone can join up, provided they have something to offer.
“We have members who are doctors and paramedics, who can offer first aid in case we need to rescue someone who is injured, and mechanics who are able to fix cars that have broken down or stalled, or been damaged. We also have photographers, lawyers and so on,” he said.
Abdulghani said an interesting side effect of their work was that many of those rescued have been inspired to join the team themselves.
One of those people is Samaher Al-Qwasmi, who said: “I was taking a trip with my mother and brother to Khaleej Salman beach, and I ended up driving a little too close to the water. Eventually, I found myself stuck because it was so muddy, and I could feel the car sinking down into the mud,” she said.
Not knowing what to do, and with poor phone service, she contacted her uncle, who directed her to call Barq.
“They asked me a lot of questions about how many people we were, what our location was, whether or not we had food, and so on. They were very thorough about making sure we were safe, and that in turn made me feel safer,” she said.




Barq’s team is not only comprised of drivers. Anyone can join up, provided they have something to offer.

The team maintained contact until they were able to send someone to rescue them, sending four cars to help pull her vehicle out of the mud. Their efforts are something Al-Qwasmi appreciates so much more now that she has an idea of exactly how much work a rescue operation entails.
“There are so many people in the same situation at the same time. Just looking at our WhatsApp group now, there are 10 or more cases a day, and some rescues may require a lot of work,” she said.
“I joined because it’s something nice to do for the community. It feels good to give back, to be able to do good but also to help people become more aware of the existence of teams like ours,” she said. “We’re like one family; I don’t think anyone is doing this for the sake of the money or anything like that. Apart from the rescues, we also have events where we get together as a team and just hang out.”
Apart from their rescue operations, Barq also does community service work. Last May, Barq launched a campaign to distribute food and other essential items to quarantine sites across the Makkah region and the Eastern Province, helping residents stuck at home while also helping to curb the spread of COVID-19.
Barq provides rescue and safety training to all its recruits, including basic first aid, in addition to the several awareness campaigns they provide to the public on a regular basis.
Those interested in joining up as volunteers can register on the team’s website, https://barqrescue.org/


Pilgrims depart Muzdalifah at midnight for stoning ritual in Mina

Updated 06 June 2025
Follow

Pilgrims depart Muzdalifah at midnight for stoning ritual in Mina

  • Each pilgrim casts seven pebbles at Jamrat al-Aqaba, symbolizing the rejection of evil. The ritual is repeated over the next two days at all three Jamarat pillars

RIYADH: The early hours of Friday saw pilgrims start the journey from Muzdalifah to Mina, where they will perform one of Hajj’s most symbolic rituals — the stoning of the Jamarat, which marks the beginning of Eid Al-Adha and commemorates Prophet Ibrahim’s rejection of Satan.

Following a night of worship and rest, where the travelers combined and shortened the Maghrib and Isha prayers and collected pebbles for the ritual, the movement to Mina began shortly after midnight.

Saudi authorities orchestrated operations with meticulous precision, ensuring pilgrims moved in structured waves to prevent overcrowding and followed routes mapped out in advance by the Ministry of Hajj and Umrah in coordination with the Ministry of Interior.

Security personnel, crowd control units and volunteer guides lined the roads to ensure pilgrims — many of whom were elderly or physically exhausted — could travel safely.

Transportation was provided by a fleet of buses operating on strict schedules. Many people also used the Al-Mashaaer Al-Mugaddassah Metro, the dedicated Hajj-only rail system which loops between Mina, Arafat, and Muzdalifah and can carry up to 72,000 passengers per hour. According to Saudi Press Agency, the nine-station line significantly reduced surface congestion and supported the Kingdom’s strategy for a safe and sustainable Hajj.

Upon arrival in Mina, pilgrims proceeded to Jamarat Bridge, a purpose-built, multi-level structure designed to accommodate millions performing the stoning ritual.

Each pilgrim casts seven pebbles at Jamrat al-Aqaba, symbolizing the rejection of evil. The ritual is repeated over the next two days at all three Jamarat pillars.

The millions of pebbles fall into the Jamarat’s basement, which is 15 meters deep, where they are collected by conveyor belts.

They are then sifted, washed to remove impurities, and transferred to storage vehicles. Ahmed Al-Subhi, a representative of Kidana Development Co., which manages the holy sites, said bags of pebbles were prepared in advance and distributed at more than 300 contact points in Muzdalifah and Mina.

The process is part of a broader system designed to reduce the ritual’s environmental impact and preserve its spiritual symbolism.

To ensure smooth flow at the Jamarat, the bridge is equipped with advanced surveillance systems, ventilation units, emergency exits and designated pathways for groups and individuals.

Entry and exit are managed through RFID-based Nusuk cards and digital crowd-tracking systems operated by the Saudi Data and AI Authority.

According to the General Authority for Statistics, 1,673,230 pilgrims are performing Hajj this year, with some 1,506,576 coming from outside the Kingdom.


How AI tech innovation has elevated the Hajj 2025 pilgrimage experience

Updated 05 June 2025
Follow

How AI tech innovation has elevated the Hajj 2025 pilgrimage experience

  • AI tools are transforming the Hajj experience, enhancing safety, easing logistics, and enriching spirituality for millions of pilgrims
  • From crowd control to faith tools, Hajj 2025 showcases a bold fusion of ancient ritual and cutting-edge digital innovation

RIYADH: As the annual Hajj pilgrimage draws millions of Muslims to Makkah in 2025, Saudi Arabia is using a powerful suite of artificial intelligence tools to ensure that this sacred journey is safer, smoother, and more spiritually enriching than ever before.

In a remarkable blend of ancient ritual and modern innovation, the Kingdom is harnessing AI, biometric technologies, and digital services to overcome the logistical challenges of hosting one of the world’s largest religious gatherings — from crowd control to heat management — all while preserving the sanctity of the experience.

AI-powered tools have been developed to give pilgrims more time to focus on their Hajj obligations. (SPA photo)

“Saudi Arabia carries an immense responsibility in hosting millions of pilgrims,” Hatem Mandeel, managing director and co-founder of the digital transformation consultancy Tyde AI, told Arab News. “It continues to demonstrate a strong commitment to this role through innovative approaches to event management and safety.”

At the heart of this transformation is Vision 2030, the Kingdom’s national roadmap for economic diversification and digital growth. This year’s Hajj reflects those ambitions in action, with technologies being used to streamline everything from spiritual guidance to crowd movement.

Among the most notable are two new tools — the Smart Enrichment Assistant and the Digital Mutawwif.

Developed by the Agency for Religious Affairs at the Prophet’s Mosque, the Smart Enrichment Assistant provides real-time updates on prayer times, imam schedules, and locations of religious activities. Offered in numerous languages, it reduces logistical stress while deepening spiritual engagement for pilgrims.

AI-powered tools have been developed to give pilgrims more time to focus on their Hajj obligations. (SPA photo)

The Digital Mutawwif, meanwhile, was created by the General Authority for the Care of the Grand Mosque and the Prophet’s Mosque to serve as a digital companion for Umrah pilgrims. It includes navigation tools for tawaf and sa’i, a library of audio-visual supplications, and built-in ritual counters to help pilgrims stay focused and on track.

These tools are complemented by the Makkah Route Initiative, a fast-track immigration service powered by biometric technology and AI.

Now operating at 11 international airports in seven countries, the initiative allows pilgrims to complete visa, customs, and health checks before boarding their flights — reducing congestion on arrival.

Saudi Data and AI Authority (SDAIA) has developed the Smart Makkah Operations Center (Smart Moc) to ensure the safety and comfort of Hajj pilgrims and facilitating their movement and the services provided to them. (SPA)

It is supported by round-the-clock monitoring systems run by the Saudi Data and AI Authority, which ensure health compliance and swift issue resolution through AI-driven analytics.

Behind the scenes, more sophisticated AI platforms are addressing the enormous logistical demands of Hajj. One of the most critical is Baseer, a platform developed by the Ministry of Interior in partnership with the Saudi Data and AI Authority.

Using computer vision and machine learning, Baseer tracks and analyzes the movements of more than one million worshippers a day inside the Grand Mosque. The insights help authorities predict crowd surges and prevent dangerous bottlenecks.

DID YOU KNOW?

• Smart Enrichment Assistant helps pilgrims navigate rituals with real-time updates and multilingual spiritual guidance.

• Digital Mutawwif guides pilgrims step by step through tawaf and sa’i, with visual aids, supplications, and ritual counters.

• Makkah Route Initiative fast tracks immigration using biometrics and AI, easing congestion before pilgrims even arrive.

• Baseer tracks more than a million worshippers a day to manage crowd flow and prevent bottlenecks at the Grand Mosque.

Using AI at this scale is a major milestone in event management, especially in sensitive, sacred contexts.

“Building this technology is one thing, but maintaining system reliability under high demand, ensuring data privacy and properly onboarding personnel is a whole operation in itself,” Mandeel said.

Adding a more personal and interactive touch, the Kingdom has also introduced Manarah 2, a multilingual robot equipped with a smart touchscreen. It provides real-time information and guidance to pilgrims in several languages, along with a dedicated application to help non-Arabic speakers recite Surah Al-Fatiha correctly.

“This demonstrates how Saudi Arabia is taking the initiative to manage — but also elevate — the sacred journey for millions of pilgrims,” Mandeel said. “This is a powerful example of how AI can thoughtfully enhance sacred, deeply human experiences — something more people globally should be aware of and inspired by.”

With extreme heat, massive crowds, and time-sensitive rituals, the pilgrimage poses huge logistical challenges. But Saudi Arabia’s strategic investment in AI is setting a global standard for how digital transformation can serve human traditions.

“This proactive use of technology not only supports the goals of Vision 2030,”  Mandeel said. “But also offers a model for other nations managing large-scale gatherings in sensitive contexts.”
 

 


From Arafat to Muzdalifah, 1.6m Hajj pilgrims continue their sacred journey

Updated 05 June 2025
Follow

From Arafat to Muzdalifah, 1.6m Hajj pilgrims continue their sacred journey

  • As the sun set over Mount Arafat, signaling the end of the day’s rituals, pilgrims began leaving en masse for Muzdalifah, a holy site nestled between Arafat and Mina
  • Travel from Arafat to Muzdalifah was achieved by using a vast fleet of buses operating on a phased schedule

RIYADH: On Thursday, corresponding to Dul Hijjah 9, more than 1.67 million pilgrims gathered on the plain of Arafat, marking the spiritual apex of the Hajj pilgrimage.

From early morning, the atmosphere in Arafat was one of intense devotion, with worshippers praying, reciting the Qur’an, and raising their hands in supplication.

The Day of Arafat, considered the most sacred in the Islamic calendar, is the heart of the Hajj journey.

In Muzdalifah, the pilgrims collect pebbles for the stoning of the devil ritual at the Jamarat area in Mina. (AN photo by Huda Bashattah)

As the sun set over Mount Arafat, signaling the end of the day’s rituals, pilgrims began leaving en masse for Muzdalifah, a holy site nestled between Arafat and Mina.

The move to Muzdalifah is an integral part of Hajj, combining logistical coordination with spiritual significance.

This leg of the journey is tightly choreographed by Saudi authorities to ensure safe and efficient travel despite the enormous scale of the operation.

According to the General Authority for Statistics, 1,673,230 pilgrims are performing Hajj this year, with 1,506,576 of them from outside the Kingdom.

The number of domestic pilgrims is 166,654, including citizens and residents.

Managing the movement of such large numbers requires seamless coordination between several agencies, including the Ministry of Hajj and Umrah, the Ministry of Interior, and the Transport General Authority.

Travel from Arafat to Muzdalifah was achieved by using a vast fleet of buses operating on a phased schedule. Additionally, the Al-Mashaaer Al-Mugaddassah Metro, a railway system built exclusively for Hajj, played a major role in easing congestion.

The nine-station metro can transport up to 72,000 pilgrims an hour in one direction, operating on a circular loop connecting Arafat, Muzdalifah, and Mina.

Authorities also used smart surveillance systems, drones, and real-time data to monitor crowd movement and prevent bottlenecks.

Volunteers and security personnel were stationed at checkpoints to guide pilgrims and ensure safety during this critical transition.

Upon arrival in Muzdalifah, pilgrims performed the Maghrib and Isha prayers — traditionally shortened and combined — before beginning another key ritual: collecting 49 pebbles for the symbolic stoning of the devil at the Jamarat site in Mina.

Many pilgrims chose to rest or sleep under the open sky, emulating Prophet Muhammad’s practice during his farewell pilgrimage. Although logistically smaller than other holy sites, Muzdalifah was fully equipped with ample lighting, shaded rest areas, water stations, and mobile medical units.

The Ministry of Health deployed more than 120 ambulances and several field hospitals at Arafat and Muzdalifah, supported by thousands of medical staff to respond to heat stress, dehydration, or urgent health issues.

Mobile clinics were also stationed at key points to assist elderly and vulnerable pilgrims.

These logistical and health measures reflect Saudi Arabia’s long-term commitment to improving the Hajj experience under Vision 2030.

Through a blend of faith, planning, and technology, this year’s Hajj continues to evolve into a model of safety, efficiency, and spiritual focus for millions of Muslims worldwide.

 

 


Tough security ensures safe, smooth Hajj

Updated 05 June 2025
Follow

Tough security ensures safe, smooth Hajj

  • The Ministry of Interior outlined a comprehensive security and organizational plan to ensure a safe and smooth 2025 Hajj season

ARAFAT: Saudi Arabia has intensified the enforcement of Hajj permit regulations this year, barring individuals without official permits from entering Makkah to ensure that authorized pilgrims can fully benefit from the Kingdom’s services and facilities.

The Ministry of Interior confirmed that security forces had been deployed across all key access points to Makkah to prevent unauthorized individuals from entering the city in the days leading up to Hajj. The intensified measures come in response to longstanding concerns over the strain placed on infrastructure and essential services by unauthorized pilgrims.

The Ministry of Interior has repeatedly said that individuals caught attempting to perform Hajj with no valid Hajj permit will face a fine of SR20,000 with enforcement in effect from April 29 to June 10. (AN photo by Basheer Saleh)

The Ministry of Interior outlined a comprehensive security and organizational plan to ensure a safe and smooth 2025 Hajj season.

By ensuring that only authorized individuals enter Makkah during the Hajj season, the Kingdom aims to maintain public health, optimize crowd control and uphold the spiritual integrity of the pilgrimage.

Pilgrims have voiced their support for the tightened rules. (AN photo by  Abdulrahman bin Shalhoub)

In a recent press conference, held ahead of Hajj, the Kingdom detailed preparations aligned with the directives of Interior Minister Prince Abdulaziz bin Saud. The strategy covers public safety, crowd and traffic control, and emergency responses throughout the pilgrims’ journey.

Authorities reported the dismantling of 252 fake Hajj campaigns, the arrest of 1,239 illegal transporters, and the return of 269,678 non-residents of Makkah, 75,943 unauthorized pilgrims and 109,632 vehicles. An additional 11,610 individuals were found violating residency, labor and border laws.

The Ministry of Interior has repeatedly said that individuals caught attempting to perform Hajj with no valid Hajj permit will face a fine of SR20,000 with enforcement in effect from April 29 to June 10. (AN photo by Basheer Saleh)

The move is part of a broader effort by authorities to safeguard the sanctity of the pilgrimage and ensure the safety and comfort of registered pilgrims.

The MoI has repeatedly said that individuals caught attempting to perform Hajj with no valid Hajj permit will face a fine of SR20,000 (more than $5,300), with enforcement in effect from April 29 to June 10.

The Ministry of Interior outlined a comprehensive security and organizational plan to ensure a safe and smooth 2025 Hajj season. (AN photo by  Abdulrahman bin Shalhoub)

The ministry warned that foreign nationals found in violation would, in addition to the financial penalty, be deported to their home countries and barred from re-entering the Kingdom for ten years.

The ministry also confirmed that a financial penalty of up to SR100,000 would be imposed on anyone who transported holders of visit visas or attempted to transport them with the intent of bringing them to the city of Makkah or the holy sites during the same period.

The ministry added it would request the competent court to confiscate any land transport vehicle proven to have been used for this purpose if owned by the transporter, an accomplice or any party found to be involved.

In previous years, emergency rooms in Makkah hospitals were often overwhelmed with medical cases involving individuals who entered the city without valid Hajj permits. Many lacked access to official accommodation and transportation, resulting in overcrowding not only in emergency facilities but also in the Grand Mosque and the holy sites of Mina, Muzdalifah and Arafat — areas whose capacity is topographically constrained.

Pilgrims have voiced their support for the tightened rules. In previous seasons, illegal pilgrims strained logistical operations, including food distribution, transportation schedules and accommodation management.

Indian couple Altaf Hussein and his wife Farhana told Arab News that they were pleased with the running of this year’s Hajj.

“I am happy with their management,” Hussein said. Farhana added that it was her first time performing Hajj and that it was unlike what she had heard about.

“From day one in Makkah, I am so happy and thankful to Allah the Almighty, and may Allah keep the two holy mosques’ management prosper,” she said.

Marwa Al-Said, an Egyptian pilgrim, said that this year’s Hajj felt “especially exceptional” with unauthorized pilgrims barred from entering Makkah.

“I would like to thank you all. The arrangements you are applying this year are truly different,” she said. “I feel comfortable — there is no hardship, no fear and none of the worries we usually hear about during Hajj. It is, seriously speaking, real security.”

According to an official at Jabal Al-Rahma Hospital in Arafat, the one-day facility — which in previous years typically received hundreds of patients during the Hajj season — had recorded only two emergency cases as of 3:00 p.m. on Thursday.

 


Saudi, Islamic leaders exchange Eid Al-Adha greetings

Updated 05 June 2025
Follow

Saudi, Islamic leaders exchange Eid Al-Adha greetings

  • King, crown prince receive telegrams, calls from around Arab world
  • Four-day festival begins on Friday

RIYADH: The leadership of Saudi Arabia on Thursday received telegrams from the heads of several Islamic countries on the occasion of Eid Al-Adha.

King Salman and Crown Prince Mohammed bin Salman sent their own goodwill messages, wishing Islamic leaders progress and prosperity for the festival.

The crown prince on Thursday also received a telephone call from Bahrain’s King Hamad bin Isa Al-Khalifa, the Saudi Press Agency reported.

Muslims worldwide will begin the four-day celebration of Eid Al-Adha on Friday. The holiday occurs in the twelfth and final month of the Islamic calendar and coincides with the Hajj pilgrimage in Makkah, where 1.4 million pilgrims this week began their rituals.