Emirates brings signature lounge experience to Jeddah

Emirates brings signature lounge experience to Jeddah
The new Emirates lounge features a refreshed and sophisticated design, anchored in contemporary elements with regional design influences.
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Updated 13 July 2024
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Emirates brings signature lounge experience to Jeddah

Emirates brings signature lounge experience to Jeddah

Emirates has officially opened the doors to its first ever lounge in the region at King Abdulaziz International Airport in Jeddah. The airline’s newest dedicated lounge will accommodate customers flying on its triple daily A380 services.

The 900-square-meter lounge, worth 20 million dirhams ($5.4 million), located in the airport’s new Terminal 1 will cater to the airline’s first and business class passengers, as well as Emirates Skywards Platinum and Gold members, with the capacity to accommodate more than 190 guests at any one time, in a variety of seating options.

The investment reflects the airline’s commitment to progressively growing its presence in the Kingdom, supporting aviation goals of Saudi Vision 2030, and its ongoing dedication to ensuring a thoughtful and welcoming Emirates experience on the ground for customers flying from one of Emirates’ most important markets globally. This year, Emirates is also celebrating a milestone in its operations to Saudi Arabia, marking 35 years of service to Jeddah.

The official opening of the lounge was attended by Nasser Huwaiden Al-Ketbi, consul general of the UAE in Jeddah; Raed bin Ibrahim Al-Mudaiheem, chairman of the board of directors of Jeddah Airports Company; Mohammed Mattar, divisional senior vice president — airport services at Emirates; Mazen Johar, CEO of JEDCO; Sami Aqil Abdulla, senior vice president — airport services for outstations and business support; Jabr Al-Azeeby, vice president — commercial operations for Emirates in Saudi Arabia; and Amer Al-Arai, airport services manager for Emirates at King Abdulaziz International Airport. 

Mattar said: “Jeddah was our first gateway into the Kingdom 35 years ago, so it’s fitting that the King Abdulaziz International Airport, a world-class facility, is the first airport in the region outside of Dubai to feature an Emirates dedicated lounge. The lounge, comfortably situated at the center of Terminal 1, is beautifully designed to deliver an industry-leading experience and Emirates’ signature hospitality for our customers from the moment they step inside. We thank the airport authorities for their support in helping us open our doors to officially welcome customers and provide them with a memorable travel experience on the ground.”

Meanwhile, Johar said: “The launch of Emirates lounge at King Abdulaziz International Airport reflects the 35-year-long strategic relationship of providing multiple travel options to passengers through the airline’s three daily flights. The lounge is a significant addition to the airport’s services and supports the comprehensive development efforts at the airport, aimed at providing an enjoyable and seamless travel experience for passengers from all over the world.”

The new lounge features a refreshed and sophisticated design, anchored in contemporary elements with regional design influences. The welcoming space offers a variety of seating configurations, including dining, lounging, and quiet spaces for relaxation. Inside the lounge, customers can look forward to a wide range of dining options, luxurious shower facilities, a prayer room, and other amenities.

The buffet offers a wide variety of Middle Eastern, local, and international delicacies to choose from, including lamb kabsa, spinach and ricotta tortellini, Moroccan lemon chicken, prawn machbous, Saint Sebastian cheesecake, and Tiramisu cake, among many others.

The lounge is located on the third floor of King Abdulaziz International Airport’s Terminal 1 Departure area and is just a 10-minute walk from the terminal’s entrance and a 3 to 5-minute walk to the boarding gates, A28B and A38B, where Emirates’ three daily flights are situated during the day.

In addition to the new lounge, the airline currently operates seven lounges across the three concourses at DXB and 32 others around the Emirates network.

Emirates has been facilitating tourism and trade in the Kingdom since 1989 and currently serves four gateways — Riyadh, Jeddah, Madinah, and Dammam — with more than 70 weekly flights, including triple daily flights to Jeddah with its flagship Airbus A380s. Since it began operations, Emirates has transported close to 30.7 million passengers to and from the Kingdom on more than 112,000 flights, connecting travelers to destinations across the airline’s extensive global network, including popular cities and regions like Dubai, London, Istanbul, Paris, Jakarta, Kuala Lumpur, the US, and Indian Ocean islands like the Maldives, Mauritius, and Seychelles.


LuLu’s ‘British Food Week 2025’ shines a spotlight on prominent UK brands

LuLu’s ‘British Food Week 2025’ shines a spotlight on prominent UK brands
Updated 22 May 2025
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LuLu’s ‘British Food Week 2025’ shines a spotlight on prominent UK brands

LuLu’s ‘British Food Week 2025’ shines a spotlight on prominent UK brands

LuLu Retail has officially inaugurated “British Food Week 2025” across all its stores in Saudi Arabia, offering customers a week-long celebration of British products and exclusive in-store promotions. The event highlights the strong trade ties between Saudi Arabia and the UK, emphasizing the quality and heritage of British brands.

The launch ceremony took place at LuLu’s Diplomatic Quarter branch in Riyadh and was officiated by British Ambassador to Saudi Arabia Neil Crompton. He was joined by Shehim Mohammed, director of LuLu Hypermarkets Saudi Arabia, as well as senior representatives from the British Embassy and LuLu management.

Running until May 27, British Food Week 2025 features more than 3,438 British products representing 367 established and trusted UK brands. The diverse range includes fresh and frozen foods, dairy items, snacks, beverages, packaged groceries, and health-focused options such as organic and gluten-free products.

As part of this year’s campaign, LuLu has introduced 40 new items from seven leading UK brands, offering customers in Saudi Arabia exclusive early access to innovative products entering the market. This initiative reflects LuLu’s commitment to delivering high-quality international products through strong sourcing partnerships and seamless logistics.

Ambassador Crompton said: “I’m delighted to be part of the opening of British Food Week 2025 at LuLu. It’s wonderful to see so many familiar UK products available here in Saudi Arabia, from classic teas and cheeses to new innovations. Events like these remind us that trade is not just about numbers, but about people, tastes, and shared experiences. I thank LuLu for their continued support in bringing British products closer to Saudi consumers.”

Mohammed added: “British Food Week is one of our most anticipated events, and we’re proud to bring it back across all LuLu stores in Saudi Arabia. It’s a celebration of British quality and a reflection of our strong sourcing partnerships with UK suppliers. With the continued support of our logistics and packaging center in Birmingham, we’re able to ensure that a wide variety of British products reach our shelves smoothly and consistently, offering our customers the best of the UK every year.”

British Food Week 2025 is currently live across all LuLu outlets in the Kingdom, featuring exclusive promotions and a curated selection of premium British products.


SAB and HSBC to power Riyadh Air’s expansion across Mideast, Asia

SAB and HSBC to power Riyadh Air’s expansion across Mideast, Asia
Updated 22 May 2025
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SAB and HSBC to power Riyadh Air’s expansion across Mideast, Asia

SAB and HSBC to power Riyadh Air’s expansion across Mideast, Asia

Saudi Awwal Bank, one of the leading banks in Saudi Arabia, and HSBC, the global banking and financial services organization, have together been awarded the Middle East and Asia cash management mandate for Riyadh Air, Saudi Arabia’s digital native carrier, as it prepares to commence operations this year.

For more than 70 years, HSBC and SAB’s banking partnership has enabled clients in the Kingdom to grow domestically and expand internationally. 

Together, SAB and HSBC will work closely with Riyadh Air to provide an integrated and seamless cash management program to manage all payment and liquidity needs across the two regions. 

As a domestic house bank, SAB will oversee operations within Riyadh Air’s home market of Saudi Arabia when it begins operations, including facilitating payments and liquidity management. Additionally, SAB has been mandated as one of the acquirers for Riyadh Air’s e-commerce transactions, further enhancing the airline’s operational capabilities.

Simultaneously, HSBC will support Riyadh Air with its planned expansion in markets across the wider Middle East and Asia. The mandate will enable Riyadh Air to leverage HSBC’s award-winning payments solutions including Virtual Accounts, Omni Collect and automated sweeping solutions, ensuring efficient cash management and seamless liquidity across their international operations. 

Executives from SAB and HSBC joined Riyadh Air at its new head office at the GACA Campus on Airport Road, for a signing ceremony to mark the partnership. 

Yasser Albarrak, chief corporate and institutional banking officer at SAB, said: “We are proud to support Riyadh Air as it embarks on a journey to redefine aviation travel in the Kingdom. This partnership highlights our commitment to providing innovative banking solutions that empower groundbreaking projects in Saudi Arabia, ensuring that Riyadh Air can achieve its vision of transforming the travel experience.”

Adam Boukadida, CFO of Riyadh Air, said: “We are proud to be partnering with SAB and HSBC as we embark on our journey to revolutionize air travel. This collaboration will enable us to manage our financial operations effectively, ensuring a smooth launch and seamless service delivery.”

Kyle Boag, head of global payments solutions, HSBC Middle East, North Africa and Turkiye, said: “Connecting clients across the world is at our core. This mandate underscores HSBC’s world-leading payments solutions, our expertise in the aviation sector and our commitment to Saudi Arabia’s growth. As the largest international bank across Asia and the Middle East, we will provide Riyadh Air with seamless cash solutions as they take flight to new markets.”


PIF strengthens leadership with key appointments

PIF strengthens leadership with key appointments
Updated 21 May 2025
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PIF strengthens leadership with key appointments

PIF strengthens leadership with key appointments

PIF announced the appointment of Saad Alkroud as head of the local real estate investment division. Alkroud has served as chief of staff since 2021. This move follows the appointment of Aiman Al-Mudaifer as managing director and chief executive of NEOM. Maram Al-Johani has been named acting chief of staff, in addition to being appointed as secretary-general to the PIF board of directors.

In his new role, Alkroud will be responsible for developing PIF’s local real estate and infrastructure investment portfolio, which includes the giga-projects and several other strategic developments.

Alkroud joined PIF in 2016 as head of stakeholder management, overseeing PIF board and committees affairs and international relations, as well as managing relationships with Saudi entities to deliver strategic initiatives and objectives. In 2021, he was appointed as chief of staff, and in 2022, he took on additional responsibilities as secretary-general to the PIF board of directors. In that position, he supervised corporate strategy and business plans, PIF’s project management office, including the establishment of new companies, and the affairs of PIF’s portfolio companies, stakeholders and committees. He also serves on the boards of several PIF companies.

Meanwhile, Al-Mudaifer has led the local real estate investment division since 2018, helping to drive significant growth and transformation. As of 2023, the portfolio included more than 35 real estate companies, with investments in Saudi real estate and infrastructure continuing to deliver sustainable returns. The advancement of and investment in landmark developments and infrastructure projects have helped position PIF at the forefront of Saudi Arabia’s economic diversification, including the creation of tourism and cultural destinations. Al-Mudaifer has served as the acting CEO of NEOM since November 2024 and is a board member of several PIF portfolio companies.

In her new role, Al-Johani will lead organization-wide strategic planning, data and committees governance, and the project management office. In addition, she will oversee portfolio company affairs and manage international and local stakeholders. Al-Johani joined PIF in 2017 after working for PricewaterhouseCoopers. She brings extensive experience to both roles, having served as PIF’s head of data and committees governance and advisory department since 2021.

These appointments reinforce PIF’s strong leadership foundation and support the delivery of its unique mandate and long-term strategy, within the organization and across its portfolio of more than 220 companies, to create opportunities for the global economy and drive the economic transformation of Saudi Arabia.


Bateel gives back to customers with new loyalty program

Bateel gives back to customers with new loyalty program
Updated 21 May 2025
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Bateel gives back to customers with new loyalty program

Bateel gives back to customers with new loyalty program

Bateel International has launched Bateel Rewards, the company’s loyalty program designed to offer exclusive benefits to its customers. Spanning across Bateel Boutique, Café Bateel, and El’an in both Saudi Arabia and the UAE, the program provides members with rewarding experiences across both online, app and in-store purchases and in cafes, adding an extra touch of appreciation.

According to recent market data, 84 percent of consumers say they are more likely to stick with a brand that offers a customer loyalty scheme. Bateel has accordingly introduced its loyalty program to ensure customers not only receive exclusive benefits but also meaningful engagement. The Bateel Rewards program is now live, reinforcing the company’s commitment to providing all customers with unparalleled value.

Bateel is always looking for new ways to enhance its customers’ experience, with innovation at the heart of everything it does. The brand’s loyalty program is a testament to this commitment, designed to go beyond just rewards and create a deeper, more personal connection with its valued customers.

Nurtaç Afridi, CEO at Bateel, said: “We wanted to give back to our loyal customers whose happiness is our biggest motivation. We want to ensure that every interaction with our customers is as rewarding as it is exceptional.”

Designed to integrate effortlessly with customers’ shopping journeys, Bateel Rewards offers a smooth omnichannel experience, allowing members to earn and redeem points both in-store and online. Whether visiting a Bateel Boutique, Café Bateel, Bateel El’an, or shopping via the Bateel online store, members enjoy the same seamless benefits.

Bateel Rewards is a three-tiered membership program designed to offer increasing benefits as customers engage with the brand via three options:

• Silver membership, where customers earn 10 percent back in points on their purchases.

• As they continue to shop, they progress to a Gold membership, earning 15 percent back in points.

• Customers ultimately reach Platinum status, where they receive 20 percent back in points.

Points can be accumulated and later redeemed for discounts on future purchases, ensuring that every interaction with Bateel is both rewarding and enjoyable.

The Bateel Rewards program is now live and free to download from the Apple Store or Google Play, reinforcing the company’s commitment to providing all customers with unparalleled value. The program will be rolled out to other countries where Bateel operates in the next phase.


Areeb Capital signs SR5.8bn financing agreement with SNB

Areeb Capital signs SR5.8bn financing agreement with SNB
Updated 21 May 2025
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Areeb Capital signs SR5.8bn financing agreement with SNB

Areeb Capital signs SR5.8bn financing agreement with SNB

Areeb Capital, a prominent real estate fund management company, announced signing a new financing agreement with the Saudi National Bank, worth SR5.8 billion ($1.5 billion). This agreement will enhance the company’s financing capabilities for its ambitious investment projects in the Saudi real estate market.

The agreement represents a strategic step that supports the company’s efforts to expand its investment portfolio and develop innovative real estate projects that meet the local market’s needs, contributing to lucrative returns for investors and strengthening its status as a leading asset management company in the real estate funds sector.

In a statement, Areeb Capital said that the deal reflects the confidence of prominent banks in the Kingdom, led by the SNB, in its efficient performance and ability to manage and implement remarkable investment projects, particularly in emerging real estate sectors.

Headquartered in Riyadh, Areeb Capital is a leading real estate asset management company with assets under management exceeding SR20 billion. The company targets institutions, family businesses, and high-net-worth individuals, offering Shariah-compliant investment opportunities based on a deep understanding of client needs and risk factors.

Regulated by the Saudi Capital Market Authority, the company provides innovative investment solutions that contribute to developing the real estate sector in the Kingdom.