‘TikTok is home to a new kind of shopping culture: community commerce’

One of the most notable recent trends on the platform has been the rise of #TikTokMadeMeBuyIt. Videos uploaded with the hashtag have amassed a global total of 13 billion views as of June 2022. (Shutterstock)
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Updated 23 June 2022
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‘TikTok is home to a new kind of shopping culture: community commerce’

  • Fahad Almaghrabi, head of business partnerships, global business solutions for TikTok in Saudi Arabia, tells Arab News how the platform helps entrepreneurs

DUBAI: Last year, TikTok overtook Google as the most popular website, according to internet-security company Cloudflare. The unprecedented popularity of the short-form video app has spurred a new wave of content creators and influencers, and given rise to new types of content and shopping trends.

The consumption of technology-related content on the platform grew by 302 percent last year across the Gulf Cooperation Council area, as users shared and learned more about new devices and virtual technologies. Meanwhile, beauty-related content increased by 169 percent in the region, with many users sharing makeup tutorials and skin-care regimens, according to TikTok’s recent What’s Next report. Food and fashion, also among the leading categories of content, experienced growth of 197 percent and 287 percent respectively.

One of the most notable recent trends on the platform has been the rise of #TikTokMadeMeBuyIt. Videos uploaded with the hashtag have amassed a global total of 13 billion views as of June 2022.

Moreover, 92 percent of TikTok users said they take action after watching a TikTok video, with one in four globally saying they are inspired to research a product or even make a purchase, according to a TikTok Marketing Science global study conducted by Kantar.

“On TikTok, creativity can take a lot of different forms, especially when it comes to brands,” Fahad Almaghrabi, the head of business partnerships, global business solutions for TikTok in Saudi Arabia, told Arab News.

“Because of TikTok’s community-driven approach, we’ve seen entrepreneurs become creators on the platform and creators become entrepreneurs.”

Almaghrabi shared with Arab News more information about the potential for growth that TikTok offers entrepreneurs and how the platform is helping independent and small businesses.




Fahad Almaghrabi, the head of business partnerships, global business solutions for TikTok in Saudi Arabia. (Supplied)

Can you share some examples of the kinds of small businesses and entrepreneurs that are using TikTok as an effective marketing tool?

We are creating an environment where brands, creators and communities are in complete harmony. One example is that of @abdulrahman_khaalid, who is using the platform to educate followers on entrepreneurship and to promote his e-commerce courses.

Small businesses, such as Dubai-based Uncle Fluffy, a Japanese cheesecake franchise, are also utilizing the platform. Uncle Fluffy, known for its fun and engaging content, has built its brand heavily on TikTok. TikTok provides (the brand) with highly organic engagement that has a huge impact on brand awareness.

To further build on this engagement, Uncle Fluffy wanted to take its TikTok presence to the next level and reach more followers. It promoted its organic content with Spark ads, a native ad format that allows brands to boost their own organic content (or the content of other creators) as TikTok ads.

Within just 14 days, Uncle Fluffy hit one million followers by gaining 878,000 new followers, purely through the efforts of this campaign.

What are the advantages for small businesses of using TikTok over other social media platforms?

TikTok offers an authentic and community-driven approach, giving brands and sellers of all sizes a platform to showcase their creativity and personalities in a new way.

Our participatory nature is creating an entirely new way for brands to connect with their communities — it has made product discovery and shopping a native, engaging and entertaining experience for users, which isn’t the same for other platforms.

The magic of TikTok was never limited to creation and expression; it’s also a chance to discover — and be discovered. With TikTok for Business, our goal is to give everyone, from legacy brands to local SMEs (small and medium-size enterprises), the tools to be discovered and connect with broader communities.

Through TikTok for Business, small business owners can represent the most authentic version of their brand on TikTok without limits or judgment, get discovered by a captivated audience that can’t be reached elsewhere, in a sound-on environment, and easily create paid-ad campaigns within minutes to reach their ideal customers.

Additionally, through our TikTok Self-Serve Platform, we give businesses of all sizes an affordable and simple option for reaching the people who matter to them.

Are there any particular types of businesses for which TikTok is particularly well suited?

TikTok is home to a new kind of shopping culture: community commerce, which is the blend of community, entertainment and shopping that makes product discovery unique on TikTok.

Community commerce is where consumers seek validation when making a purchase, and the TikTok community is there to be a trusted source for peer review and word-of-mouth recommendations.

This isn’t limited to any particular business; whether it’s apparel and accessories, beauty and personal care, tech and electronics, or food and beverage, there’s an opportunity to connect and thrive.

To give you an example, in 2021, according to our What’s Next report, the consumption of fashion content in the GCC grew by 287 percent and the consumption of beauty content grew by 169 percent. Needless to say, our communities are thriving and are looking to connect.

What do entrepreneurs need to know about advertising on TikTok?

We have seen how entertainment fuels product discovery and it’s clearing shelves for brands. Our community is fundamentally shifting how people experience commerce. We look to build an experience where brands can showcase their creativity and personalities in a new way, and where people can easily go from discovery to purchase.

There are a host of advertising solutions available through TikTok for Business to support any business’s marketing needs, whether it’s driving traffic to your website, growing online sales or attracting new sales leads, to name a few.

One example of the ads available through our Ads Manager is Spark Ads, which we launched last year in the region. It’s an ad-display format that enables brands and businesses to boost not only their own popular organic posts but also amplify relevant content shared by the community.

We also offer TopView, where when you first open TikTok you may see it as the first piece of content. It is rich, with sound-on and up to 60 seconds long. Our other solutions include branded hashtag challenges, brand takeovers and in-feed ads.

What are the metrics of success that small businesses should look out for?

TikTok has the advantage of being the newest player, allowing us to build an ecosystem of measurement solutions with fresh eyes — a disrupted field of marketing where gaps are created by evolving technology and regulation, and audience behavior presents an opportunity to find new and better ways to achieve brand and business goals.

That brings us to our Measurement Framework goal, which helps brands make smarter advertising decisions on TikTok with a full set of measurement tools made to drive full-funnel business impact. TikTok’s solution is a multi-layer framework, built to be customizable based on the measurement goals an advertiser has identified.

The TikTok Measurement Framework has three primary purposes. Firstly, to be safe and seen, which means that our solutions assure brands that ads are being seen by real people in a safe, fraud-free environment.

Secondly, to build performance through our toolset, which helps advertisers attribute campaign impact and optimize campaign performance. And thirdly, to analyze impact by unpacking the impact of different media investments with TikTok.

Brands should consider these three strategies as buttons to push based on the goals they are trying to measure. The idea is to activate one, two or all three to build a purposeful powerhouse on the TikTok platform, giving brands a clear output to measure success.


Majarra to publish ‘Werathyat’ magazine in partnership with Saudi Society for Medical Genetics

Updated 10 May 2024
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Majarra to publish ‘Werathyat’ magazine in partnership with Saudi Society for Medical Genetics

  • Collaboration includes agreement to disseminate knowledge about genetic science and medicine in Arabic

DUBAI: Arabic digital content provider Majarra has signed an agreement with the Saudi Society for Medical Genetics to publish Arabic content that advances knowledge sharing in the field of genetics.

As part of the agreement, Majarra will publish SSMG’s quarterly journal “Werathyat,” which raises awareness, and provides education about genetic diseases and advancements in the field. 

The magazine also highlights SSMG’s new initiatives and social responsibilities, with the goal of promoting genetic literacy and reducing the prevalence of genetic diseases in Arab societies, the companies said in a statement.

Additionally, the two organizations will collaborate on publishing other high-quality Arabic content on genetic counseling in order to enhance community awareness of genetic diseases, rectify misconceptions surrounding them, and provide psychological and cognitive support to individuals affected by such conditions.

The partnership plays a key role in showcasing SSMG’s efforts “to provide health care, social support, and educational services to individuals with genetic diseases and their families” and “facilitates the dissemination of awareness and genetic guidance through the innovative projects and programs implemented by our Society,” said SSMG spokesperson Prof. Zuhair bin Abdullah Rahbini.

 For Majarra, the agreement “aligns with our mission to deliver the best Arabic content on the Internet” and the company will work with SSMG “in carrying out its mission of developing the medical practice of genetics, enriching scientific research, and providing awareness, the level of health awareness in our Arab societies,” said Dia Haykal, Majarra’s director of partnerships and branding.

“Werathyat” will be available on Majarra’s paid subscription-based mobile app. SSMG will provide Majarra subscriptions to all its members.


Britain’s Arab-focused SAFAR Film Festival to feature stories from 15 countries

Updated 10 May 2024
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Britain’s Arab-focused SAFAR Film Festival to feature stories from 15 countries

  • Biggest festival to date will include 60 screenings and events across four London venues, plus screenings in 8 other UK venues

LONDON: This year’s SAFAR Film Festival will be held from June 18-30 in nine British cities, making it the largest and longest-running Arab cinema event in the UK, according to the Arab British Center.

Curated by long-time SAFAR and Arab British Center collaborator Rabih El-Khoury, the 2024 program will explore the themes of dreams, hopes, and realities through stories from 15 Arab countries.

The festival’s program features 60 screenings and events across four London venues, as well as cinemas in Birmingham, Cardiff, Glasgow, Hull, Liverpool, Manchester, Oxford and Plymouth.

El-Khoury said the festival will include Sudanese and Palestinian cinema, and promised audiences “themes spanning family dynamics, loss, love, migration, and the harsh truths of war and politics.”

He said: “Within these stories, and through challenging and captivating cinema, we aim to facilitate exchange, reflection and share strength in solidarity.”

In its ninth year, SAFAR is viewed as the leading platform for showcasing Arab cinema in the UK.

The program features new releases, classics, archive film, and family-friendly screenings.

Highlights include the documentary “Life is Beautiful” by Mohamed Jalaby, which examines European solidarity, and the rigidity of borders, both physical and bureaucratic, amid the Gaza war in 2014.

Other works include “Bye Bye Tiberias” by Lina Soualem, a poignant exploration of four generations of Palestinian women; “The Burdened” by Yemeni director Amr Gamal, which follows Isra’a and Ahmed who struggle to provide a sense of normalcy for their three young children; and “Inshallah a Boy” by Amjad Al Rasheed.

“The festival forms a key part of our work to further understanding of the Arab world in the UK,” said Nadia El-Sebai, executive director of the Arab British Center.

“This year we are honored to work once more with Rabih El-Khoury and our guest curators and partners across the UK to present our biggest festival to date.

“Despite the shadows cast by the difficult realities faced across the region, SAFAR invites us to come together and find solace, hopes and dreams, in the universal language of cinema,” she said.


Taliban warn journalists and experts against cooperating with Afghanistan International TV

Updated 10 May 2024
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Taliban warn journalists and experts against cooperating with Afghanistan International TV

  • Cooperating with the London-based media outfit is a crime, says Taliban information ministry
  • During their previous rule in the late 1990s, the Taliban barred most TV, radio and newspapers

KABUL, Afghanistan: The Taliban on Thursday warned journalists and experts against working with Afghanistan International TV, saying they would be committing a crime if they cooperated with the station. It’s the first time they have told people not to cooperate with a specific outlet.

Afghanistan International TV, which is headquartered in London, is accessible through satellite, cable and social media.
A spokesman for the Taliban-controlled Ministry of Information and Culture alleged the station was committing professional violations and violating moral and legal boundaries.

Taliban security personnel sit along a street in Faryab province on March 10, 2024. (AFP)

The Media Violations Commission wanted all journalists and experts in Afghanistan to cease their collaboration with the station, said ministry spokesman Habib Ghofran.
“At the commission’s meeting held yesterday (Wednesday), it was decided that participating in discussions and facilitating the broadcast of this media outlet in public places is prohibited,” added Ghofran.
The deputy minister for broadcasting Zia ul Haq Haqmal said people would be committing a crime if they cooperated with the station.
He cited 10 reasons to avoid working with Afghanistan International TV, including its alleged distortion or falsification of information and campaigning against the ruling system.
“If someone does not cooperate on the basis of all these 10 reasons, then it’s the court’s job to give a punishment,” said Haqmal.

 

The director of Afghanistan International TV, Harun Najafizada, said the commission’s decision would not affect the channel because it had no employees or freelancers in the country.
“We don’t have anyone on the ground and rely on the reporting of Afghan citizens,” said Najafizada. “That’s more challenging, but we have tough verification. It’s a threat to free media, to other media, and to put pressure on us to forgo our professional standards. It’s not going to work.”
Afghanistan fares abysmally in terms of press freedom. The latest index from Reporters without Borders ranked the country 178 out of 180. It ranked 152 last year.
The organization said three radio reporters were arrested in April for broadcasting music and receiving calls from female listeners during shows. Local authorities weren’t available to confirm the arrests.
Also last month, the Taliban suspended two TV stations for failing to “consider national and Islamic values.”
The director for one of the suspended stations, Barya TV, rejected the Taliban’s allegations. The station is still off air.
Latif Sadiq said the station wasn’t informed about the suspension. “The reports that they repeatedly warned (Barya) are absolute lies,” Sadiq said Thursday. “They have decided on their own that (Barya) television is off, broadcasting is off, and they said the case will go to court.”
Many journalists lost their jobs after the Taliban takeover in 2021, with media outlets closing over a lack of funds or because their staff left the country. Women journalists face additional hardships because of work bans and travel restrictions.
During their previous rule in the late 1990s, the Taliban barred most television, radio and newspapers.


170 speakers and 1,000+ delegates gather for Gulf Creatives Conference at Harvard University

Updated 10 May 2024
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170 speakers and 1,000+ delegates gather for Gulf Creatives Conference at Harvard University

  • The 3-day event aims to be ‘the premier gathering for creative minds from the Gulf in the US,’ and to ‘empower, inspire and support Gulf creatives to drive positive change’
  • It is organized by The Diwan, a student-run organization intended to provide a platform for discussion of topics relevant to the Arab world, and particularly the Gulf region

BOSTON: A Gulf Creatives Conference will begin on May 10 at Harvard University, bringing together more than 170 speakers and over 1,000 delegates from sectors such as arts and culture, business and innovation, nonprofits and public policy, healthcare, and science and technology.

The three-day event is organized by The Diwan, a student-run organization at the university in Cambridge, Massachusetts.

Abdulla Almarzooqi, chairperson of the organization’s UAE Committee, and a graduate student at Harvard, told Arab News the aim is for the conference to “become the premier gathering for creative minds from the Gulf in the US,” and to “empower, inspire and support Gulf creatives to drive positive change.”

The Diwan was founded in the fall of 2023 as a platform for experts, academics, policymakers and students to discuss topics relevant to the Arab world, and particularly the Gulf region, including entrepreneurship, the empowerment of women and young people, and education, he added.

It organized a conference in November last year titled “Shaping the Arab World: Navigating Opportunities and Challenges” that addressed the geopolitics of the region and the ongoing war in Gaza. Almarzooqi said it was the largest gathering of Arab ambassadors in the history of Harvard University.

Now the organization is hosting the Gulf Creatives Conference, at a time when emotions are running high on many college campuses in the US amid protests against the conflict in Gaza by students and, in some cases, faculty members. However, the Harvard event will focus on “creativity and showcasing the region’s most promising talents,” said Almarzooqi.

“Amid the rising tensions on US college campuses, we believe firmly in the power of creativity and the arts in healing wounds and bridging divides,” he added.

The conference will include 24 discussion sessions and five workshops, covering topics such as public policy, innovation strategies, and the future of healthcare, in which all delegates are encouraged to actively participate, organizers said.

The speakers include prominent figures such as: Dr. Mahmoud Al-Yamany, sector head of health and well-being at the NEOM urban development megaproject in Saudi Arabia; Majid Ibrahim Al-Fayyadh, CEO of the King Faisal Specialist Hospital and Research Center in Riyadh; and Deemah Al-Yahya, secretary-general of the Digital Cooperation Organization.

The Gulf Creatives Conference will take place from May 10 to 12 at Harvard University.


‘Vision 2030 has set a blueprint for the future of the Kingdom,’ says TBWA\RAAD’s Saudi MD

Updated 09 May 2024
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‘Vision 2030 has set a blueprint for the future of the Kingdom,’ says TBWA\RAAD’s Saudi MD

  • Ad agency’s new Riyadh office to serve as a central hub for local, regional, global brands looking to succeed in Saudi Arabia

DUBAI: Advertising agency TBWA\RAAD appointed Dan Leach as its managing director for operations in Saudi Arabia following the establishment of a new office in Riyadh earlier this year. It is now bidding to cement its presence in the Kingdom.

The agency has been working with clients such as KFC, NEOM, and Nissan in the Kingdom for 20 years and now, with its new office, it aims to strengthen and serve as “a central hub for local, regional, and global brands looking to make their mark in the country,” Leach said.

He told Arab News: “The Middle East is renowned for its leadership and bold ambition, and Saudi Arabia exemplifies these qualities. But what I believe makes the Kingdom stand out further is its single-minded approach to disrupting the status quo … of everything.

“From building the largest vertical city in the world in NEOM; redefining luxury in the Red Sea; bringing the world’s sporting events to the country and more, there is no blueprint for what Saudi Arabia is doing.”

Staffing the new office is a “critical aspect of our expansion strategy” and the company is currently focusing on making “strategic hires,” including a new local senior management team, with the objective of ensuring “we have the right talent in place to meet the dynamic needs of our clients, driving our success not only in Riyadh, but across Saudi as a whole,” Leach said.

Saudi’s Vision 2030 has accelerated the growth of multiple industries, as well as technology and innovation, presenting new opportunities for advertising agencies like TBWA\RAAD.

Leach added: “Saudi’s story now belongs on the world stage, which implies that storytelling must be characterized by award-winning strategic and creative thinking.”

The country’s ambition to be at the forefront of technology such as artificial intelligence aligns with the agency’s vision.

Leach said: “We need to keep pace with the ambition of the Kingdom in this area and ensure our clients are benefiting from transformative innovation that can reach new customers.”

This ambition is evident in the growth of the creative and media industry, which is already seeing an “influx of bold award-winning campaigns fueling the emergence of incredible, young creative talent that will see the sector thrive for years to come,” he added.

Contrary to the common belief that Saudi lacks creative talent, Leach’s experience has been quite the opposite.

He said: “I have had a number of discussions with young creatives, and there is a genuine passion and hunger from this next generation to be at the forefront of the industry.”

He believes it is important for the industry to foster this talent in order to bolster the growth of the industry. The agency is therefore working with local universities to implement a graduate and internship program to help identify and support creative talent in the Kingdom.

Saudi Arabia’s growth and vision have attracted global attention and investment, with brands stepping up their game in the Kingdom. Leach, however, cautions brands against entering the market with a copy-and-paste approach.

He said: “We’re seeing a lot of brands come into the Kingdom with the approach of simply localizing copy and thinking that is enough to win; it’s not.”

He explained that Saudi consumers are savvy and can distinguish between brands that are being opportunistic and those truly embracing local culture.

Brands can also find success in aligning their story with that of the Kingdom and its leadership, Leach said.

He added: “Brands are entering a country that has near unlimited ambition — they need to match that energy.”

They do so by embracing new technology and aiming big, he said, and this also means brands should experiment and do things differently.

He said: “The Kingdom is an incredibly exciting place where there is room and opportunity to challenge the status quo.”

TBWA\RAAD, for example, has made significant advances in adopting AI — such as partnering with Core42 last year to harness the potential of Arabic large-language model Jais in the creative sector and launching its own ChatGPT-based tool Co-Pirate — to support clients. 

The agency is also working on bringing new products to the Kingdom, including dedicated social media programs, retail initiatives and internal communications platforms.

Leach said: “Our ambition is not to be the largest agency in the Kingdom but creatively the most exciting, and Saudi Arabia presents the perfect canvas upon which we can deliver that ambition.”