BANGKOK: A 73-year-old British man died and more than 70 people were injured Tuesday in what passengers described as a terrifying scene aboard a Singapore Airlines flight that hit severe turbulence, triggering an emergency landing in Bangkok.
An initial data analysis by the aviation tracking service Flightradar24 suggested the London-Singapore flight experienced more than one minute of extreme turbulence at around 11,300 meters (37,000 feet) over Myanmar, during which it violently rose and plunged several times.
Flight SQ321 had taken off from London’s Heathrow airport and “encountered sudden extreme turbulence” over Myanmar’s Irrawaddy Basin, according to Singapore Airlines.
The aircraft later affected a sharp, controlled descent and diverted to Bangkok.
Andrew Davies, a British passenger aboard the Boeing 777-300ER, told BBC Radio 5 that the plane “suddenly dropped” and there was “very little warning.”
“During the few seconds of the plane dropping, there was an awful screaming and what sounded like a thud,” he said, adding that he helped a woman who was “screaming in agony” with a “gash on her head.”
He described seeing people with head lacerations and bleeding ears: “I was covered in coffee. It was incredibly severe turbulence.”
Most of the injured passengers on the flight suffered blows to the head, said the director of Bangkok’s Suvarnabhumi Airport, Kittipong Kittikachorn, who confirmed the age and nationality of the deceased man.
Emergency vehicles raced onto the tarmac at the Thai capital’s main airport with lights flashing and sirens blaring after the plane touched down at 3:45 p.m. (0845 GMT).
“At 3:35 p.m. the airport received a distress call from the Singapore Airlines flight saying there were passengers on board injured by turbulence, and requesting an emergency landing,” Suvarnabhumi Airport said in a statement.
“The plane landed at the airport and the medical team was sent to treat all the injured.”
A large number of those aboard the plane — 131 passengers and 12 crew members — finally arrived in Singapore on a relief flight just after 5:00 am Wednesday, the airline said.
Another 79 passengers and six crew members remained in Bangkok, including those receiving medical care.
Singapore Prime Minister Lawrence Wong meanwhile sent his “deepest condolences” to the family and loved ones of the deceased, posting on Facebook that his country was “working closely with Thai authorities.”

Bangkok’s Samitivej Srinakarin Hospital said a total of 71 people had been sent for treatment, six of them severely injured.
“We deeply apologize for the traumatic experience that our passengers and crew members suffered on this flight. We are providing all necessary assistance during this difficult time,” Singapore Airlines said.
Of the passengers, 56 were Australians, 47 British and 41 Singaporeans, the airline said.
“In terms of exactly what happened, it’s too early to tell. But I think passengers are too casual on board commercial aircraft,” US-based aerospace safety expert Anthony Brickhouse told AFP.
“The moment the captain turns off the seatbelt sign, people literally unbuckle.”
Davies, the passenger, said that at the very moment a seatbelt sign came on, “the plane suddenly dropped.”
Allison Barker told the BBC her son Josh, who was aboard the plane, texted her that he was on “a crazy flight” that was making an emergency landing.
“It was terrifying,” she said. “I didn’t know what was going on. We didn’t know whether he’d survived, it was so nerve-wracking. It was the longest two hours of my life.”

Singapore’s transport ministry said it would send investigators to Bangkok, while the city-state’s President Tharman Shanmugaratnam said “we must hope and pray” for the injured to recover.
The episode marks the latest drama involving a Boeing plane, after a fuselage panel blew out of an Alaska Airlines 737 MAX in January as well as two fatal crashes in 2018 and 2019.
Boeing said it was “ready to support” Singapore Airlines.
“We extend our deepest condolences to the family who lost a loved one, and our thoughts are with the passengers and crew,” Boeing said on social media platform X.
Scientists have long warned that climate change is likely to increase so-called clear air turbulence, which is invisible to radar.
A 2023 study found the annual duration of clear air turbulence increased 17 percent from 1979 to 2020, with the most severe cases increasing over 50 percent.