Twitter unveils its 20th transparency report

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Updated 03 August 2022
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Twitter unveils its 20th transparency report

  • Platform removed more than 4 million tweets breaking its rules

DUBAI: Twitter has released its 20th transparency report, “Twitter’s Commitment to Transparency in Action,” reflecting the platform’s progress over the past decade and its vision going forward.

The platform began reporting data around the enforcement of its rules in 2018 and became one of the first social media companies to introduce a transparency report in 2012.

In the last 10 years, Twitter has continued to put work into detecting and taking down content that violates its rules.

It had worked to move beyond a binary “leave up” or “take down” approach, the company said in a statement. Although it removed more than 4 million tweets that violated its rules, it also deployed other actions, such as labeling tweets to add context, according to the latest report covering the period between July and Dec. 2021.

Of the tweets removed, 71 percent received fewer than 100 impressions before removal, while 21 percent received between 100 and 1,000 impressions. These numbers have remained consistent since Twitter first began reporting the data in 2020, even as the volume of deleted rule-violating content has generally trended upward.

The company hosted a Spaces session called “Building Trust with Transparency: Lessons for the Future” that brought together Yoel Roth, head of safety and integrity at Twitter, Emma Llanso, director of the Center for Democracy & Technology’s Free Expression Project, and Paulina Gutierrez, human rights lawyer and former digital rights program officer at ARTICLE 19.

“Our goal is to build trust with the folks who are using our platform around the world, and there's a long way to go,” Roth said during the session. “I believe, and it’s a core part of Twitter’s strategy, that transparency is an essential part of how we build, rebuild, and earn trust with the folks who use our products.”

Roth said government requests had been increasing and becoming more “aggressive” in how they tried to use legal tactics to “unmask the people using our service, collect information about account owners, and also use legal demands as a way to try to silence people.”

Between July and Dec. 2021, Twitter received 11,460 global government information requests and had complied with 40.3 percent.

“It is Twitter’s long-standing practice to fight for the people who use our products to raise their voice,” Roth added.

The biggest priority for Gutierrez was for users to be able to “find easy and effective ways to understand what companies do and how they interact with governments.”

The next 10 years, she added, were about companies being “proactive” in understanding how “their services are being used to infringe on human rights” both at a local and global level, especially in non-English speaking countries.

For Llanso, the hope for the next 10 years was for governments to have more “regular transparency reporting themselves about their request for user data and the different ways that they try to restrict content and information online.”

One of the purposes of transparency reporting was to better inform public policy-making around the regulation and oversight of online services and Llanso said to do that "we need a lot more access to different kinds of data.”

Ten years from now, she hoped to be in “an environment where we have sorted out some of the difficult legal and technical privacy and security challenges,” and “well into another era of understanding online platforms where it’s not just (about) the information that we get directly from companies.”

In line with Llanso’s vision for the future, Twitter announced that it would launch the Twitter Moderation Research Consortium this year.

Through the consortium, Twitter will share large-scale datasets concerning platform moderation issues with a global group of public interest researchers from academia, civil society, NGOs, and journalists studying platform governance issues.


UNESCO awards press prize to Palestinian journalists in Gaza

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UNESCO awards press prize to Palestinian journalists in Gaza

  • UN director says prize is tribute to their courage
PARIS: UNESCO on Thursday awarded its world press freedom prize to all Palestinian journalists covering the war in Gaza, where Israel has been battling Hamas for more than six months.
“In these times of darkness and hopelessness, we wish to share a strong message of solidarity and recognition to those Palestinian journalists who are covering this crisis in such dramatic circumstances,” said Mauricio Weibel, chair of the international jury of media professionals.
“As humanity, we have a huge debt to their courage and commitment to freedom of expression.”
Audrey Azoulay, director general at the UN organization for education, science and culture, said the prize paid “tribute to the courage of journalists facing difficult and dangerous circumstances.”
According to the New York-based Committee to Protect Journalists (CPJ), at least 97 members of the press have been killed since the war broke out in October, 92 of whom were Palestinians.
The war started with Hamas’s unprecedented October 7 attack on Israel that resulted in the deaths of 1,170 people, mostly civilians, according to an AFP tally of Israeli official figures.
Israel estimates that 129 captives seized by militants during their attack remain in Gaza. The military says 34 of them are dead.
Israel’s retaliatory offensive against Hamas has killed at least 34,596 people in Gaza, mostly women and children, according to the Hamas-run territory’s health ministry.

Russian state media is posting more on TikTok ahead of the US presidential election, study says

Updated 03 May 2024
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Russian state media is posting more on TikTok ahead of the US presidential election, study says

  • State-linked accounts are also active on other social media platforms and have a larger presence on Telegram and X than on TikTok, says Brookings Institution report
  • The report comes after Biden last month signed legislation forcing TikTok’s parent company — China-based ByteDance — to sell the platform or face a ban in the US

Russian state-affiliated accounts have boosted their use of TikTok and are getting more engagement on the short-form video platform ahead of the US presidential election, according to a study published Thursday by the nonprofit Brookings Institution.

The report states that Russia is increasingly leveraging TikTok to disseminate Kremlin messages in both English and Spanish, with state-linked accounts posting far more frequently on the platform than they did two years ago.
Such accounts are also active on other social media platforms and have a larger presence on Telegram and X than on TikTok. However, the report says user engagement — such as likes, views and shares — on their posts has been much higher on TikTok than on either Telegram or X.
“The use of TikTok highlights a growing, but still not fully realized, avenue for Russia’s state-backed information apparatus to reach new, young audiences,” reads the report, which drew data from 70 different state-affiliated accounts and was authored by Valerie Wirtschafter, a Brookings fellow in foreign policy and its artificial intelligence initiative.
The study notes that most posts do not focus on US politics but other issues, like the war in Ukraine and NATO. However, those that do tend to feature more divisive topics like US policy on Israel and Russia, and questions around President Joe Biden’s age, the Brookings report says.
A TikTok spokesperson said the company has removed covert influence operations in the past and eliminated accounts, including 13 networks operating from Russia.
The spokesperson said TikTok also labels state-controlled media accounts and will expand that policy in the coming weeks “to further address accounts that attempt to reach communities outside their home country on current global events and affairs.”
The Brookings report comes after Biden last month signed legislation forcing TikTok’s parent company — China-based ByteDance — to sell the platform or face a ban in the US. The potential ban is expected to face legal challenges.


US media experts demand review of New York Times story on sexual violence by Hamas on Oct. 7

Updated 03 May 2024
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US media experts demand review of New York Times story on sexual violence by Hamas on Oct. 7

  • 64 American journalism professionals sign letter accusing the newspaper of failing to do enough to investigate and confirm the evidence supporting the allegations in its story
  • It concerns a story headlined ‘Screams Without Words: Sexual Violence on Oct. 7’ that ran on the front page of the newspaper on Dec. 28

CHICAGO: Sixty-four American journalism professionals signed a letter sent to New York Times bosses expressing concern about a story published by the newspaper that accused Palestinians of sexual violence against Israeli civilians during the Oct. 7 attacks.
It concerns a story headlined “Screams Without Words: Sexual Violence on Oct. 7” that ran on the front page of the newspaper on Dec. 28 last year.
In the letter, addressed to Arthur G. Sulzberger, chairperson of The New York Times Co., and copied to executive editors Joseph Kahn and Philip Pan, the journalism professionals, who included Christians, Muslims and Jews, demanded an “external review” of the story.
It is one of several news reports by various media organizations that have been used by the Israeli government to counter criticisms of the brutal nature of its near-seven-month military response to the Hamas attacks, during which more than 34,000 Palestinians have been killed and most of the homes, businesses, schools, mosques, churches and hospitals in Gaza have been destroyed, displacing more than a million people, many of whom now face famine.
The letter, a copy of which was obtained by Arab News, states that “The Times’ editorial leadership … remains silent on important and troubling questions raised about its reporting and editorial processes.”
It continues: “We believe this inaction is not only harming The Times itself, it also actively endangers journalists, including American reporters working in conflict zones, as well as Palestinian journalists (of which, the Committee to Protect Journalists reports, around 100 have been killed in this conflict so far).”
Shahan Mufti, a journalism professor at the University of Richmond, a former war correspondent and one of the organizers of the letter, told Arab News that The New York Times failed to do enough to investigate and confirm the evidence supporting the allegations in its story.
“The problem is the New York Times is no longer responding to criticism and is no longer admitting when it is making mistakes,” he said. The newspaper is one of most influential publications in the US, he noted, and its stories are republished by smaller newspapers across the country.
This week, the Israeli government released a documentary, produced by pro-Israel activist Sheryl Sandberg, called “Screams Before Silence,” which it said “reveals the horrendous sexual violence inflicted by Hamas on Oct. 7.” It includes interviews with “survivors from the Nova Festival and Israeli communities, sharing their harrowing stories” and “never-before-heard eyewitness accounts from released hostages, survivors and first responders.”
In promotional materials distributed by Israeli consulates in the US, the producers of the documentary said: “During the attacks at the Nova Music Festival and other Israeli towns, women and girls suffered rape, assault and mutilation. Released hostages have revealed that Israeli captives in Gaza have also been sexually assaulted.”
Critics have accused mainstream media organizations of repeating unverified allegations made by the Israeli government and pro-Israel activists about sexual violence on Oct. 7, with some alleging it is a deliberate attempt to fuel anti-Palestinian sentiment in the US and help justify Israel’s military response.
Some suggest such stories have empowered police and security officials in several parts of the US to crack down on pro-Palestinian demonstrations, denouncing the protesters as “antisemitic” even though some of them are Jewish.
New York Mayor Eric Adams, for example, asserted, without offering evidence, that recent protests by students on college campuses against the war in Gaza had been “orchestrated” by “outside agitators.”
Israeli Prime Minister Benjamin Netanyahu has said the protests against his country’s military campaign in Gaza are antisemitic in nature.
Jeff Cohen, a retired associate professor of journalism at Roy H. Park School of Communications at Ithaca College, told Arab News The New York Times story was “flawed” but has had “a major impact in generating support for Israeli vengeance” in Gaza.
He continued: “Israeli vengeance has claimed the lives of tens of thousands of civilians. That’s why so many professors of journalism and media are calling for an independent investigation of what went wrong.
“That (New York Times) story, along with other dubious or exaggerated news reports — such as the fable about Hamas ‘beheading babies’ that President Biden promoted — have inflamed war fever.”
Cohen said the US media “too often … have promoted fables aimed at inflaming war fever,” citing as an example reports in 1990 that Iraqi soldiers had removed babies from incubators after their invasion of Kuwait. The assertions helped frame anti-Iraqi public opinion but years later they were proved to be “a hoax,” he added.
“On Oct. 7, Hamas committed horrible atrocities against civilians and it is still holding civilian hostages,” Cohen said. “Journalists must tell the truth about that, without minimizing or exaggerating, as they must tell the truth about the far more horrible Israeli crimes against Palestinian civilians.
“The problem is that the mainstream US news media have a long-standing pro-Israel bias. That bias has been proven in study after study. Further proof came from a recently leaked New York Times internal memo of words that its reporters were instructed to avoid — words like ‘Palestine’ (‘except in very rare cases’), ‘occupied territories’ (say ‘Gaza, the West Bank, etc.’) and ‘refugee camps’ (‘refer to them as neighborhoods, or areas’).”
Mufti, the University of Richmond journalism professor, said belligerents “on both sides” are trying to spin and spread their messages. But he accused Israeli authorities in particular of manipulating and censoring media coverage, including through the targeted killing of independent journalists, among them Palestinians and Arabs, and said this was having the greatest impact among the American public.
“Broadly speaking, a lot of the Western news media, and most of the world news media, do not have access to the reality in Gaza,” he said. “They don’t know. It is all guesswork.
“They are all reporting from Tel Aviv, they are reporting from Hebron, they are reporting from the West Bank. Nobody actually knows what the war looks like. It is all secondhand information.
“Most of the information is coming through the Israeli authorities, government and military. So, of course, the information that is coming out about this war is all filtered through the lens of Israel, and the military and the government.”
Mufti said the story published by The New York Times “probably changed the course, or at least influenced the course, of the war.”
He said it appeared at a time when US President Joe Biden was pushing to end the Israeli military campaign in Gaza “and it entirely changed the conversation. It was a very consequential story. And it so happens it was rushed out and it had holes in it … and it changed the course of the war.”
Mohammed Bazzi, an associate professor with the Arthur L. Carter Journalism Institute at New York University, told Arab News the letter demanding an “external review” of the story is “a simple ask.”
He added: “This story, and others as well, did play a role” in allowing the Israeli military to take action beyond acceptable military practices “and dehumanize Palestinians.” Such dehumanization was on display before Oct. 7, Bazzi said.
“In the Western media there seemed to be far less sympathetic coverage of Palestinians in Israel’s war in Gaza as a consequence of these stories,” he continued.
“We have seen much less profiles of Palestinians … we are beyond 34,000 Palestinians killed but we don’t have a true number or the true scale of the destruction in Gaza — there could be thousands more dead under the rubble and thousands more who will die through famine and malnutrition. This will not stop, as a consequence of what Israel has done.”
Bazzi said the Western media has contributed to the dehumanization of Palestinians more than any other section of the international media, while at the same time humanizing the Israeli victims.
“The New York Times has a great influence on the US media as a whole and sets a standard” for stories and narratives that other media follow, which is “more pro-Israel and less sympathetic to Palestinians,” he added.
Bazzi, among others, said The New York Times has addressed “only a handful of many questions” about its story and needs to do more to present a more accurate account of what happened on Oct. 7.
The letter to New York Times bosses states: “Some of the most troubling questions hovering over the (Dec. 28) story relate to the freelancers who reported a great deal of it, especially Anat Schwartz, who appears to have had no prior daily news-reporting experience before her bylines in The Times.”
Schwartz is described as an Israeli “filmmaker and former air force intelligence official.”
Adam Sella, another apparently inexperienced freelancer who shared the byline on the story, is reportedly the nephew of Schwartz’s partner. The only New York Times staff reporter with a byline on the story was Jeffrey Gettleman.
Media scrutiny of the story revealed that “Schwartz and Sella did the vast majority of the ground reporting, while Gettleman focused on the framing and writing,” according to the letter.
The New York Times did not immediately respond to requests by Arab News for comment.


Creative tech agency Engage Works to launch in Saudi Arabia

Updated 02 May 2024
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Creative tech agency Engage Works to launch in Saudi Arabia

  • Representation at the Saudi Entertainment and Amusement Expo 2024

DUBAI: Creative technology agency Engage Works has announced its expansion into Saudi Arabia with the acquisition of a new trade license in the Kingdom.

Steve Blyth, founder and group CEO of the agency, told Arab News: “Saudi Arabia feels like the center of the universe right now for the creation of cultural destinations and immersive experiences.

“We get to work on projects that probably wouldn’t happen anywhere else in the world right now. The wealth of untapped cultural assets the Kingdom wants to bring to life — for new, young and international audiences — is unsurpassed.”

The agency will be represented at the Saudi Entertainment and Amusement Expo 2024, which takes place at the Riyadh Front Exhibition and Conference Center from May 7-9.

Alex McCuaig, Engage Work’s strategy director, said: “This is a great opportunity for us to showcase our expertise in creating immersive experiences and to collaborate with other industry leaders to drive innovation and engagement in the region.”

The agency has already won several projects in the Kingdom and will be opening an office in the country in the coming months, he added.

Engage Works currently has premises in London and Dubai, and its clients include Emirates, Accenture, Google, KPMG, Microsoft, and EY.


TikTok announces new safety measures

Updated 02 May 2024
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TikTok announces new safety measures

  • Features aimed at enhancing safer content creation and sharing

DUBAI: TikTok has announced a slew of safety updates to enhance content creation and sharing on the platform.

The company said the features were designed to provide better transparency and help creators learn about its policies and check their account status.

Adam Presser, head of operations, said: “Creators play a fundamental role in helping maintain a safe and entertaining environment for everyone on TikTok.

“We focus on empowering people with information about our policies and tools so they can safely express themselves and connect with others.”

Effective this month, TikTok’s community guidelines have been updated to include refined definitions and more detailed explanations of the platform’s policies, such as those concerning hate speech and health misinformation.

They also feature expanded guidelines on the moderation of features such as Search, Live and the For You feed.

The platform is revising its eligibility standards for the feed. For example, accounts that repeatedly post content that goes against the standards for the feed might become temporarily ineligible for recommendation, making their content harder to find in searches.

The creators behind these accounts will be notified and be able to appeal the decision.

In order to help people better understand its policies TikTok will issue a warning when a creator violates community guidelines for the first time. This will not count toward the account’s strike tally.

The platform will notify creators of any violations and provide details about which rules they have breached and allow them to appeal the decision if needed.

However, policies that are considered zero tolerance, such as incitement to violence, are not eligible for such reminders and accounts violating them will be banned immediately.

Building on the account status page introduced last year, TikTok is launching an account check tool that will allow creators to review their last 30 posts and account status in one place.

It will also roll out a creator code of conduct in the coming weeks, which sets expectations for creators involved in programs, features, events and campaigns to follow both on and off-platform.

Presser said the standards were being introduced because the company “believes that being a part of these programs is an opportunity that comes with additional responsibilities.”

“This code will also help provide creators with additional reassurance that other participants are meeting these standards too,” he said.