Airlines resume services after global IT crash wreaks havoc

Businesses and airlines worldwide continue to be affected by a global technology outage attributed to a software update administered by CrowdStrike, a cybersecurity firm whose software is used by various industries around the world. (AFP)
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Updated 20 July 2024
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Airlines resume services after global IT crash wreaks havoc

  • King Khalid International Airport in Riyadh posted a video of smooth airport operations shortly after the IT outage was fixed
  • Dubai Airports said operations were back to normal after the outage affected the check-in process for some airlines

PARIS: Airlines were gradually coming back online Saturday after global carriers, banks and financial institutions were thrown into turmoil by one of the biggest IT crashes in recent years, caused by an update to an antivirus program.
King Khalid International Airport in Riyadh posted a video of smooth airport operations shortly after the IT outage was fixed.

 


Dubai Airports said in a statement that operations were back to normal after the outage affected the check-in process for some airlines in Terminals 1 and 2.
“The affected airlines promptly switched to an alternate system, allowing normal check-in operations to resume swiftly,” the statement read.

 


Similarly, Kuwait International Airport reported resumption of flight operations and the technical systems of all airlines. “The swift response and activation of the emergency plan, approved by the civial aviation, helped mitigate the negative impact of this outage,” said the statement.
Passenger crowds had swelled at airports on Friday to wait for news as dozens of flights were canceled and operators struggled to keep services on track, after an update to a program operating on Microsoft Windows crashed systems worldwide.
Multiple US airlines and airports across Asia said they were now resuming operations, with check-in services restored in Hong Kong, South Korea and Thailand, and mostly back to normal in India, Indonesia and at Singapore’s Changi Airport as of Saturday afternoon.
“The check-in systems have come back to normal (at Thailand’s five major airports). There are no long queues at the airports as we experienced yesterday,” Airports of Thailand president Keerati Kitmanawat told reporters at Don Mueang airport in Bangkok.
Microsoft said the issue began at 1900 GMT on Thursday, affecting Windows users running the CrowdStrike Falcon cybersecurity software.
CrowdStrike said it had rolled out a fix for the problem and the company’s boss, George Kurtz, told US news channel CNBC he wanted to “personally apologize to every organization, every group and every person who has been impacted.”
It also said it could take a few days to return to normal.
US President Joe Biden’s team was talking to CrowdStrike and those affected by the glitch “and is standing by to provide assistance as needed,” the White House said in a statement.
“Our understanding is that flight operations have resumed across the country, although some congestion remains,” a senior US administration official said.
Reports from the Netherlands and Britain suggested health services might have been affected by the disruption, meaning the full impact might not yet be known.
Media companies were also hit, with Britain’s Sky News saying the glitch had ended its Friday morning news broadcasts, and Australia’s ABC similarly reporting major difficulties.
By Saturday, services in Australia had mostly returned to normal, but Sydney Airport was still reporting flight delays.
Australian authorities warned of an increase in scam and phishing attempts following the outage, including people offering to help reboot computers and asking for personal information or credit card details.
Banks in Kenya and Ukraine reported issues with their digital services, while some mobile phone carriers were disrupted and customer services in a number of companies went down.
“The scale of this outage is unprecedented, and will no doubt go down in history,” said Junade Ali of Britain’s Institution of Engineering and Technology, adding that the last incident approaching the same scale was in 2017.
Manual check-ins
While some airports halted all flights, in others airline staff resorted to manual check-ins for passengers, leading to long lines and frustrated travelers.
The US Federal Aviation Administration (FAA) initially ordered all flights grounded “regardless of destination,” though airlines later said they were re-establishing their services and working through the backlog.
India’s largest airline Indigo said operations had been “resolved,” in a statement posted on X.
“While the outage has been resolved and our systems are back online, we are diligently working to resume normal operations, and we expect this process to extend into the weekend,” the carrier said Saturday.
A passenger told AFP that the situation was returning to normal at Delhi Airport by midnight on Saturday with only slight delays in international flights.
Low-cost carrier AirAsia said it was still trying to get back online, and had been “working around the clock toward recovering its departure control systems (DCS)” after the global outage. It recommended passengers arrive early at airports and be ready for “manual check-in” at airline counters.
Chinese state media said Beijing’s airports had not been affected.
In Europe, major airports including Berlin, which had suspended all flights earlier on Friday, said departures and arrivals were resuming.
Companies experience disruptions
Companies were left patching up their systems and trying to assess the damage, even as officials tried to tamp down panic by ruling out foul play.
CrowdStrike’s Kurtz said in a statement his teams were “fully mobilized” to help affected customers and “a fix has been deployed.”
But Oli Buckley, a professor at Britain’s Loughborough University, was one of many experts who questioned the ease of rolling out a proper fix.
“While experienced users can implement the workaround, expecting millions to do so is impractical,” he said.
Other experts said the incident should prompt a widespread reconsideration of how reliant societies are on a handful of tech companies for such an array of services.
“We need to be aware that such software can be a common cause of failure for multiple systems at the same time,” said John McDermid, a professor at York University in Britain.
He said infrastructure should be designed “to be resilient against such common cause problems.”

With AFP

 


How Gulf ties became key focus of India’s foreign policy over past decade

Updated 09 June 2025
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How Gulf ties became key focus of India’s foreign policy over past decade

  • Modi is the only Indian PM to have officially visited all GCC states
  • By 2018, the GCC became India’s largest regional trading bloc

Ties with Gulf countries have become a key focus of India’s foreign policy over the past 10 years, the latest report by the Council for Strategic and Defense Research shows, highlighting New Delhi’s special focus on Saudi Arabia and the UAE.

Headquartered in the Indian capital, the CSDR is a think tank specializing in research on geopolitics, foreign policy, and military strategy. Its report published last month, “From Trees to Forests: The Evolution of India-Middle East Ties post 2014,” highlights India’s investment in bilateral relations with Gulf Cooperation Council countries, which are independent of larger global frameworks.

The effort to strengthen the connection started before Prime Minister Narendra Modi took office in 2014, but it has gained momentum with his frequent visits to the six-member bloc comprising Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain and Oman.

“In the last 10 years, India has substantiated this effort by filling crucial gaps in political, economic, and military contact with key states, with a special focus on Saudi Arabia and the UAE,” Bashir Ali Abbas, senior research associate at CSDR and the report’s author, told Arab News.

“In the last 10 years, the Middle East has also emerged as a strategic space for India, with new defense relationships, and economic visions which also fit with the Gulf’s own focus on economic diversification.”

While India’s relations with the Gulf region span centuries, it currently has the largest concentration of the Indian diaspora — about 9.7 million people.

“And India’s top oil suppliers at any point in time inevitably are at least three Gulf states. This alone necessitates that India pay close attention to the region,” Abbas said.

“In India, policy makers and official decision-making institutions have updated their understanding of the region, but more importantly its changing nature. This evolved understanding has enabled the rise of new strategic partnerships, and PM Narendra Modi is the only Indian PM to have officially visited all six states of the Gulf Cooperation Council.”

By 2018, the GCC became India’s largest regional trading bloc, with an annual trade value of $104 billion in FY2017-2018. The volume that year surpassed India-ASEAN trade of $81 billion, and India-EU trade — $102 billion.

Currently, it is even higher, with the Indian government estimating it at $162 billion in FY2023-24.

In 2019, India became only the fourth state to establish a Strategic Partnership Council with Saudi Arabia, following Crown Prince Mohammed bin Salman’s visit to New Delhi.

During the Kingdom’s presidency of the Group of 20 largest economies in 2020, the two countries started to forge partnerships and bilateral programs that saw further development as India took the G20 presidency in 2023.

Over the past four years, the countries have since also engaged in a series of bilateral navy, air force and army exercises.

“Today, India sees Saudi Arabia as a strategic partner, with political and economic ties robust enough to also substantial cooperation in defense and security,” Abbas said.

“Given both India’s own Viksit Bharat 2047 development vision and (the crown prince’s) Vision 2030, India and Saudi Arabia are now driven by shared economic and strategic goals.”

With the UAE, India signed a Comprehensive Economic Partnership Agreement in 2022, following which their bilateral trade grew to $85 billion in just over a year. The number of multi-sectoral memoranda of understanding between Indian and Emirati public and private entities has since reached over 80, according to the CSDR report.

“India also sought to reframe other bilateral relationships where fresh opportunities had arisen,” it said, adding that New Delhi was “closing the Gulf circle,” with strategic partnerships signed with Kuwait during Modi’s visit in 2024, and with Qatar during Sheikh Tamim bin Hamad Al-Thani’s state trip to New Delhi in early 2025.

The relations “will certainly see a positive trajectory in the near and distant future — especially if it is backed up by greater avenues of intellectual contact,” Abbas said.

“Greater intellectual contact and an evolved popular understanding will enhance the strategic relationships between India and its Arab partners, through the injection of more ideas, perspectives, and actors who can work as champions for closer ties.”


How Gulf ties became key focus of India’s foreign policy over past decade

Updated 09 June 2025
Follow

How Gulf ties became key focus of India’s foreign policy over past decade

  • Modi is the only Indian PM to have officially visited all GCC states
  • By 2018, the GCC became India’s largest regional trading bloc

Ties with Gulf countries have become a key focus of India’s foreign policy over the past 10 years, the latest report by the Council for Strategic and Defence Research shows, highlighting New Delhi’s special focus on Saudi Arabia and the UAE.

Headquartered in the Indian capital, the CSDR is a think tank specializing in research on geopolitics, foreign policy, and military strategy. Its report published last month, “From Trees to Forests: The Evolution of India-Middle East Ties post 2014,” highlights India’s investment in bilateral relations with Gulf Cooperation Council countries, which are independent of larger global frameworks.

The effort to strengthen the connection started before Prime Minister Narendra Modi took office in 2014, but it has gained momentum with his frequent visits to the six-member bloc comprising Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain and Oman.

“In the last 10 years, India has substantiated this effort by filling crucial gaps in political, economic, and military contact with key states, with a special focus on Saudi Arabia and the UAE,” Bashir Ali Abbas, senior research associate at CSDR and the report’s author, told Arab News.

“In the last 10 years, the Middle East has also emerged as a strategic space for India, with new defense relationships, and economic visions which also fit with the Gulf’s own focus on economic diversification.”

While India’s relations with the Gulf region span centuries, it currently has the largest concentration of the Indian diaspora — about 9.7 million people.

“And India’s top oil suppliers at any point in time inevitably are at least three Gulf states. This alone necessitates that India pay close attention to the region,” Abbas said.

“In India, policy makers and official decision-making institutions have updated their understanding of the region, but more importantly its changing nature. This evolved understanding has enabled the rise of new strategic partnerships, and PM Narendra Modi is the only Indian PM to have officially visited all six states of the Gulf Cooperation Council.”

By 2018, the GCC became India’s largest regional trading bloc, with an annual trade value of $104 billion in FY2017-2018. The volume that year surpassed India-ASEAN trade of $81 billion, and India-EU trade — $102 billion.

Currently, it is even higher, with the Indian government estimating it at $162 billion in FY2023-24.

In 2019, India became only the fourth state to establish a Strategic Partnership Council with Saudi Arabia, following Crown Prince Mohammed bin Salman’s visit to New Delhi.

During the Kingdom’s presidency of the Group of 20 largest economies in 2020, the two countries started to forge partnerships and bilateral programs that saw further development as India took the G20 presidency in 2023.

Over the past four years, the countries have since also engaged in a series of bilateral navy, air force and army exercises.

“Today, India sees Saudi Arabia as a strategic partner, with political and economic ties robust enough to also substantial cooperation in defense and security,” Abbas said.

“Given both India’s own Viksit Bharat 2047 development vision and (the crown prince’s) Vision 2030, India and Saudi Arabia are now driven by shared economic and strategic goals.”

With the UAE, India signed a Comprehensive Economic Partnership Agreement in 2022, following which their bilateral trade grew to $85 billion in just over a year. The number of multi-sectoral memoranda of understanding between Indian and Emirati public and private entities has since reached over 80, according to the CSDR report.

“India also sought to reframe other bilateral relationships where fresh opportunities had arisen,” it said, adding that New Delhi was “closing the Gulf circle,” with strategic partnerships signed with Kuwait during Modi’s visit in 2024, and with Qatar during Sheikh Tamim bin Hamad Al-Thani’s state trip to New Delhi in early 2025.

The relations “will certainly see a positive trajectory in the near and distant future — especially if it is backed up by greater avenues of intellectual contact,” Abbas said.

“Greater intellectual contact and an evolved popular understanding will enhance the strategic relationships between India and its Arab partners, through the injection of more ideas, perspectives, and actors who can work as champions for closer ties.”


Don’t let deep sea become ‘wild west’, Guterres tells world leaders

Updated 09 June 2025
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Don’t let deep sea become ‘wild west’, Guterres tells world leaders

  • United Nations Secretary General Antonio Guterres said on Monday the world could not let the deepest oceans “become the wild west,” at the start in France of a global summit on the seas

NICE: United Nations Secretary General Antonio Guterres said on Monday the world could not let the deepest oceans “become the wild west,” at the start in France of a global summit on the seas.
World leaders are attending the UN Ocean Conference in Nice as nations tussle over contentious rules on mining the seabed for critical minerals and the terms of a global treaty on plastic pollution.
US President Donald Trump has brought urgency to the debate around deep-sea mining, moving to fast-track US exploration in international waters and sidestepping global efforts to regulate the nascent sector.
The International Seabed Authority, which has jurisdiction over the ocean floor outside national waters, is meeting in July to discuss a global mining code to regulate mining in the ocean depths.
Guterres said he supported these negotiations and urged caution as countries navigate these “new waters on seabed mining.”
“The deep sea cannot become the wild west,” he said, to applause from the plenary floor.
Many countries oppose seabed mining, and France is hoping more nations in Nice will join a moratorium until more is known about the ecological impacts of the practice.
French President Emmanuel Macron said a moratorium on deep-sea mining was “an international necessity.”
“I think it’s madness to launch predatory economic action that will disrupt the deep seabed, disrupt biodiversity, destroy it and release irrecoverable carbon sinks — when we know nothing about it,” the French president said.
The deep sea, Greenland and Antarctica were “not for sale,” he said in follow up remarks to thunderous applause.
Brazilian President Luiz Inacio Lula da Silva called for “clear action” from the seabed authority to end a “predatory race” among nations seeking critical minerals on the ocean floor.
“We now see the threat of unilateralism looming over the ocean. We cannot allow what happened to international trade to happen to the sea,” he said.

Macron said a global pact to protect marine life in international waters had received enough support to become law and was “a done deal.”
The high seas treaty struck in 2023 requires ratifications from 60 signatory countries to enter into force, something France hoped to achieve before Nice.
Macron said about 50 nations had ratified the treaty and 15 others had formally committed to joining them.
This “allows us to say that the high seas treaty will be implemented,” he said.
Other commitments are expected on Monday in Nice, where around 60 heads of state and government have joined thousands of business leaders, scientists and civil society activists.
On Monday, the United Kingdom is expected to announce a partial ban on bottom trawling in half its marine protected areas, putting the destructive fishing method squarely on the summit agenda.
Bottom trawling involves huge fishing nets indiscriminately dragging the ocean floor, a process shockingly captured in a recent documentary by British naturalist David Attenborough.
Macron said on Saturday that France would restrict trawling in some of its marine protected areas but was criticized by environment groups for not going far enough.

On Sunday, French environment minister Agnes Pannier-Runacher hinted at “important announcements” during Nice about the creation of new marine protected areas.
Samoa led the way this past week, announcing that 30 percent of its national waters would be under protection with the creation of nine marine parks.
Just eight percent of global oceans are designated for marine conservation, despite a globally agreed target to achieve 30 percent coverage by 2030.
But even fewer are considered truly protected, as some countries impose next to no rules on what is forbidden in marine zones or lack the finance to enforce any regulations.
Nations will face calls to cough up the missing finance for ocean protection.
Small island states are expected in numbers at the summit to demand money and political support to combat rising seas, marine trash and the plunder of fish stocks.
The summit will not produce a legally binding agreement at its close like a climate COP or treaty negotiation.
But diplomats and other observers said it could mark a much-needed turning point in global ocean conservation if leaders rose to the occasion.
“We say to you, if you are serious about protecting the ocean, prove it,” said President Surangel Whipps Jr of Palau, a low-lying Pacific nation.


Italians head to polls in referendum on citizenship and labor, but vote risks sinking on low turnout

Updated 09 June 2025
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Italians head to polls in referendum on citizenship and labor, but vote risks sinking on low turnout

  • Opinion polls published in mid-May showed that only 46 percent of Italians were aware of the issues driving the referendums

ROME: Italians headed to the polls Monday on the second and final day of referendums that would make it easier for children born in Italy to foreigners to obtain citizenship, and on providing more job protections. But partial data showed a low turnout, well below the required 50 percent plus one threshold, risking to invalidate the vote.

Campaigners for the change in the citizenship law say it will help second-generation Italians born in the country to non- European Union parents better integrate into a culture they already see as theirs.

Partial data from Italy’s Interior Ministry published at 2100 GMT on Sunday showed that national turnout stood at 22.7 percent, just over half of the 41 percent registered at the same time of the day in the latest comparable referendum held in 2011. The polling stations close later Monday at 1300 GMT.

The new rules, if passed, could affect about 2.5 million foreign nationals who still struggle to be recognized as citizens.

The measures were proposed by Italy’s main union and left-wing opposition parties. Premier Giorgia Meloni showed up at the polls on Sunday evening but didn’t cast a ballot — an action widely criticized by the left as antidemocratic, since it won’t contribute to reaching the necessary threshold to make the vote valid.

“While some members of her ruling coalition have openly called for abstention, Meloni has opted for a more subtle approach,” said analyst Wolfango Piccoli of the Teneo consultancy based in London. ”It’s yet another example of her trademark fence-sitting.’’

Rights at stake

Supporters say this reform would bring Italy’s citizenship law in line with many other European countries, promoting greater social integration for long-term residents. It would also allow faster access to civil and political rights, such as the right to vote, eligibility for public employment and freedom of movement within the EU.

“The real drama is that neither people who will vote ‘yes’ nor those who intend to vote ‘no’ or abstain have an idea of what (an) ordeal children born from foreigners have to face in this country to obtain a residence permit,” said Selam Tesfaye, an activist and campaigner with the Milan-based human rights group Il Cantiere.

Activists and opposition parties also denounced the lack of public debate on the measures, accusing the governing center-right coalition of trying to dampen interest in sensitive issues that directly impact immigrants and workers.

In May, Italy’s AGCOM communications authority lodged a complaint against RAI state television and other broadcasters over a lack of adequate and balanced coverage.

Opinion polls published in mid-May showed that only 46 percent of Italians were aware of the issues driving the referendums. Turnout projections were even weaker for a vote scheduled for the first weekend of Italy’s school holidays, at around 35 percent of around 50 million electors, well below the required quorum.

“Many believe that the referendum institution should be reviewed in light of the high levels of abstention (that) emerged in recent elections and the turnout threshold should be lowered,” said Lorenzo Pregliasco, political analyst and pollster at YouTrend.

Some analysts note, however, that the center-left opposition could claim a victory even if the referendum fails on condition that the turnout surpasses the 12.3 million voters who backed the winning center-right coalition in the 2022 general election.


Ukraine says Russia launched 479 drones in the war’s biggest overnight drone bombardment

Updated 09 June 2025
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Ukraine says Russia launched 479 drones in the war’s biggest overnight drone bombardment

  • Ukraine’s air defenses destroyed 277 drones and 19 missiles in mid-flight

KYIV, Ukraine: Russia launched 479 drones at Ukraine in the war ‘s biggest overnight drone bombardment, the Ukrainian air force said Monday.

Apart from drones, 20 missiles of various types were fired at different parts of Ukraine, according to the air force, which said the barrage targeted mainly central and western areas of Ukraine.

Ukraine’s air defenses destroyed 277 drones and 19 missiles in mid-flight, an air force statement said, claiming that only 10 drones or missiles hit their target.

It was not possible to independently verify the claim.

Russia’s aerial attacks usually start late in the evening and end in the morning, because drones are harder to spot in the dark.

Russia has relentlessly battered civilian areas of Ukraine with Shahed drones during the more than 3-year war. The attacks have killed more that 12,000 Ukrainian civilians, according to the United Nations.

Russia says it targets only military targets.